What rationalization suggestions do frontline employees have?

1. Service first is the unchangeable tenet of any service enterprise. The core of all activities of property management enterprises is to provide quality services to satisfy the owners. The service work in management is long-term and mass. Therefore, property management should always implement the concept of "exquisite service, responsible to the people" and integrate management into various services.

2. A warm reminder "Contact number of cleaning staff on this floor: XXXXX" is set above the washbasin in the bathroom of each floor. Advantages of setting the contact number of the cleaning staff: As the cleaning staff is responsible for the cleaning work on the second and third floors, and sometimes they also work on other floors, they can immediately call the cleaning staff to clean the office on this floor once tea is spilled.

3. Commitment is the top priority of service. First of all, we should make a commitment within our capacity, and suggest that the company check whether the current service items and standards are beyond its capacity, and if so, modify or think of other simple and effective methods; Secondly, we should try our best to implement the commitments that have been made and made public. It is recommended to implement them one by one according to the established work requirements and standards every day.

4. The details determine the effect of the service. Establish your own important consciousness, start with your own words and deeds, list all kinds of details that should be paid attention to from etiquette, appearance and work effect, analyze which details are important and which lead to bad results, and correct and overcome them.

In order to prevent too much attention to details from affecting work and service, we should also delete details and bad habits that are inconsistent or unnecessary with work objectives, so as to make ourselves speak and do things quickly and improve efficiency.

5. Communication is an important channel to connect all aspects of services. Good communication plays an important role in service work. Without this kind of communication, the requirements of many of our services are unclear, and the responsibility for service accidents is difficult to distinguish.