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The property company sends a letter to the owner.
A Letter from Property Management Company to Owner Fan Dear Owner:
Hello! On the occasion of the Spring Festival, on behalf of all the staff of Jinguan Property, I wish the owners a happy Spring Festival! Happy family! At the same time, I would like to take this opportunity to express my heartfelt thanks to the owners who have always cared, supported and cooperated with our work.
Over the past year, with the goal of creating a safe, comfortable, beautiful and harmonious living environment, we have actively improved and standardized property services with our enthusiasm, sincerity and patience, improved the quality of the community, and finally promoted the preservation and appreciation of the property.
Now I will report to the owners about the work in the past year:
1. Starting from the safety management of the community, actively try to raise funds and increase the investment in hardware facilities. We have installed access control systems for elevators, campuses and buildings, and implemented closed management of campus entrances and exits. Conduct 24-hour monitoring and inspection of key parts to achieve the combination of civil air defense and technical defense in the community. A landlord accidentally lost his bag in the community. We found the finder through the video and cooperated with the public security organs to find the lost property. While adding hardware, we also strengthened the education and training of security guards. Do you want to fight back or scold back? As a security officer, but for various reasons, something happened this year. Our security guard was stabbed with knives and stones while intercepting foreigners to maintain the safety of the community. Being abused or insulted while on duty; Individual security guards were dismissed for disrespecting owners and violating discipline.
I apologize on behalf of the property management company if something unpleasant happened between the security guard and you. In order to further improve the quality of security services, you are also welcome to make valuable suggestions.
2. In order to make the community have a clean and comfortable environment, we have taken the following measures in cleaning services: changing cleaning companies; Increase cleaning staff; Extend working hours and increase night patrols; Strengthen the management assessment of cleaning companies and conduct regular inspections.
Through the above measures, the sanitary environment of the community has been greatly improved, and I would like to thank the owners.
3. In practical work, based on the principle of starting from small details, we will try our best to provide convenience for the owners, fully embody humanized services, and add convenience shopping carts and convenience pumps; Build a pet park to guide owners to raise dogs in a civilized way; In order to beautify the environment and purify the air, green plants and flowers are placed in the elevator room and maintained by special personnel; For the safety of children's activities in the community, we installed a protective fence behind the sun shed at the entrance and exit of the garage; In order to facilitate the owner's trolleys (bicycles, shopping carts, wheelchairs) to enter and exit, we built ramps in the yard and in front of the building.
4. Enrich the owner's amateur cultural life by organizing various activities, and hold Mid-Autumn Festival, New Year and Spring Festival parties; Hold fun games, tug-of-war, table tennis and other sports competitions; Organize solve riddles on the lanterns, film screening and other activities; Every year on New Year's Day, May 1st, 11th, Mid-Autumn Festival and Spring Festival, the community is decorated to varying degrees, which increases the festive atmosphere and makes the owners feel at home.
Although we have done some work, there are still some shortcomings: the awareness of active service of employees in property companies needs to be further improved; The service etiquette of security personnel needs to be improved and standardized; Some management systems need to be further improved.
Over the past year, with the joint efforts of the owners, we have taken it as our responsibility to serve the owners and accumulated experience in practice, which has made great progress in the work of property management companies, and has been recognized by the owners and commended by government departments. In 2007, he was awarded "? Excellent property management enterprises in Majiapu area? 、? Advanced unit of spiritual civilization construction? 、? Runjing home? This community is named by Beijing Municipal People's Government? Greening and beautifying garden-style units? .
At present, in the face of rising prices and labor costs, property services are also facing greater difficulties. However, with the support of the majority of owners, we are determined and confident to further improve the quality of property services. In 2008, we will adhere to the people-oriented service concept, on the basis of maintaining the existing service level, take enriching the spiritual and cultural life of owners and strengthening the construction of community culture as an important task, and prepare to open a community reading room. Cooperate with professional art groups to hold various cultural and artistic training courses. At the same time, I also hope that the owners will give us good suggestions in this regard. Provide you with the support you can.
Finally, on behalf of the property management company, I promise the owners that we will accept the supervision of all owners and strive to improve the service level. Your satisfaction is our constant pursuit. ? The country is at peace with the world, and everything at home is prosperous? . We sincerely hope to work together with the majority of owners to put? Runjing home? Build a peaceful and harmonious home.
Once again, I wish the car owners a happy Spring Festival, good health and a happy family!
XXX
XX,XX,XX,XX
The property management company sends a letter to the owner. Dear owners,
Sunshine Shinkansen Property Management Service Center wishes every owner princess a happy New Year on the occasion of the New Year! All the best!
Since the occupancy of Sunshine Shinkansen, all the staff of the property center have been constantly improving and perfecting our services with the attitude of serving the owners, with only one purpose, so that the residents of Sunshine Shinkansen can enjoy a higher quality of life.
First of all, the property will extend the time of selling water and gas from 8: 00 am to 7: 00 pm/kloc-0 to 9: 00 pm 19:00 pm by understanding the needs of the majority of owners, so that owners who get off work later can also buy water and gas in time. Our service is what you need.
Secondly, according to the needs of the community owners to store bicycles, the property has built a beautiful bicycle shed at the north gate. Now it has been put into use, please bicycle owners consciously store their cars in the bicycle shed, and do not park them in the park at will. This not only maintains the beautiful environment of the community, but also ensures the safety of your bike. Our security guards will also patrol the community at any time. If you find that the vehicle is misplaced, the security guard will help you store your bike in the carport. I hope everyone will work together to maintain our community environment.
Thirdly, in order to facilitate the daily needs of community owners, Pulan Laundry, Central Garden Flower Shop and 24-hour convenience store have been set up beside the property. The specific service telephone number can be inquired through the property front desk. If you have any comments and suggestions, you can put them forward to the property.
Fourth, in order to beautify the environment of the community, the property specially invited artists to build sculpture sketches for the community. Due to the weather, a part of this series of sculpture sketches has been completed, and the rest will be completed one after another, together with the supporting explanation boards.
Fifth, because many households have set up companies in residential areas, other households have questioned this issue. The property specially consulted the industrial and commercial bureau for this purpose. Provisions of Beijing Administration for Industry and Commerce on Issues Concerning the Establishment of Enterprises in Residential Buildings. 1. Enterprises are allowed to engage in scientific and technological development, consulting services, market research, corporate image planning, typing, copying, graphic design, animation production and advertising business activities based on residential houses in the building. In the process of registration, it is no longer necessary to submit documents issued by residents' self-governing organizations such as neighborhood committees and property management committees. Two, prohibit enterprises from engaging in catering, singing and dancing entertainment, providing Internet service places, manufacturing and other five types of business activities.
Sixth, in order to enrich the community cultural life of the owners, the property has built two badminton courts in the community, which are provided to the owners of the community for free. On the occasion of the Spring Festival, Wuxi will also organize a community badminton competition, hoping that the owners will actively participate.
Seventh, about closing the balcony. Before New Year's Day, several owners' representatives came to the property to discuss the balcony closure, and recommended a company in Zhong Jian to design drawings and schemes for various types of balconies in the community, which are currently under planning.
XXX
XX,XX,XX,XX
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