Maintenance service commitment

With the continuous progress of society, the application of commitment letter is more and more extensive. The letter of commitment must be made by the offeree, only the offeree can obtain the right of acceptance, and the third party other than the offeree does not enjoy the right of acceptance. In order to make it easier and more convenient for you to write a commitment letter, here are six maintenance service commitments I have compiled for you. You are welcome to study for reference. I hope it helps you.

Maintenance service commitment Article 1 As the designated unit of automobile maintenance, we solemnly promise:

A, maintenance quality assurance commitment

1. The spare parts, spare parts and other materials used meet the national standards, and fake and inferior products are not used or shoddy, and the old ones are replaced with new ones.

2. The warranty period of our brand-new car is 2 years or 60,000 kilometers.

3. The warranty period of replaced spare parts (excluding wearing parts) is 1 year or 20000 km.

4. The quality guarantee period of the replaced vulnerable spare parts is 6 months or 10000 km. Wearable parts refer to filters, appearance parts, light bulbs, control switch buttons or knobs, door handles, brake pads, clutches, rubber parts (the warranty period of wiper blades is 1 month or1000km), tires and glass.

5. Implement Article 37 of the Regulations on the Administration of Motor Vehicle Maintenance, Order No.7 of the Ministry of Communications in 20xx, and implement the quality guarantee period system after the completion of motor vehicle maintenance. The warranty period for vehicle repair or assembly repair is 20,000 kilometers or 100 days; The quality guarantee period of secondary maintenance is 5000 kilometers or 30 days for the vehicle; The quality guarantee period of first-class maintenance, minor repairs and special repairs is 20xx km or 10 day.

6, after the completion of motor vehicle maintenance quality inspection, maintenance quality inspection personnel shall issue the "motor vehicle maintenance completion factory certificate". Mileage and date indicators within the warranty period shall be subject to the first one. The warranty period of motor vehicle maintenance quality is calculated from the date of completion of maintenance and delivery.

Second, the maintenance fee preferential commitment

1. Party and government organs, institutions and social organizations in Zhangzhou City and District shall be provided with the bid-winning quotation sheet for fixed-point maintenance and procurement of official vehicles from 20xx to 20xx in time for the contractor to inquire.

2, consciously abide by the price concessions and quality warranty commitments, maintenance time concessions, the winning brand car is not higher than 20xx-20xx annual official car of the party and government organs, institutions and social organizations in Zhangzhou.

80% of the purchase price of point maintenance; Non-winning brand cars are not higher than 80% of the company's quotation standard.

3, maintenance, key maintenance, in order to save money, really need to replace spare parts, use qualified products or genuine products. From 20xx to 20xx, in the fixed-point maintenance procurement of official vehicles in Zhangzhou city, district party and government organs, institutions and social organizations, the cost of maintenance spare parts and materials shall not be higher than 90% of the bid price; Non-winning brand cars are not higher than 90% of the company's quotation standard.

Third, the service commitment.

1, implement an open, transparent and reasonable price system, never falsely report engineering parts, and use ex-factory parts.

2. Provide fast professional maintenance service, implement green channel for reserved vehicles, give priority to on-site maintenance, and provide free cleaning and vacuuming service for finished vehicles.

3. One-stop services such as proactive maintenance reminder, free annual inspection and insurance agency.

4. Provide 24-hour out-of-town assistance service, and within the urban area of Zhangzhou (longwen district and xiangcheng district), the rescue fee and towing fee are exempted, and free door-to-door pick-up service is provided at the request of customers.

5. Provide free testing service and related maintenance once every quarter.

6. Establish detailed vehicle maintenance files, provide daily free maintenance and technical consulting services to ensure that vehicles are in good condition.

This letter of commitment is valid from the date of our signature to 65438+20xx February 3 1 day.

Seal of Commitment Unit:

date month year

Commitment letter of automobile maintenance service

Zhangzhou Zhong Ying auto sales service co., ltd

2008 1 month

Maintenance service commitment Article 2 Name of fire control institution of public security organ:

In strict accordance with the fire laws and technical standards, our unit carries out fire protection design for the buildings, water, electricity, HVAC and interior decoration of this project, and is responsible for the quality of fire protection design for life.

If the fire protection design of this project violates the mandatory requirements of fire protection laws and technical standards, our unit will voluntarily bear the corresponding legal responsibilities and the consequences of bad credit evaluation.

Hereby promise!

Design unit (seal):

Legal representative:

Date, year and month

Maintenance service commitment for more than 3 years, our factory has been in debt to your company. We promise to maintain your vehicle with excellent service, pure accessories and preferential prices. Your company cooperates with each other for mutual benefit and harmony, and we will sincerely serve your company as soon as possible. We solemnly promise as follows:

1. We will enthusiastically undertake your company's motor vehicle maintenance work, and earnestly achieve "four excellent", that is, time priority, quality priority, service priority and preferential price.

2. We will strictly implement the working hours quota and charging standard in the Management Regulations on Working Hours Quota and Charging of Automobile (Motorcycle) Maintenance Industry in Shaanxi Province to calculate the working hours expenses, never increase the price and falsely report the working hours, provide the latest quotations of various accessories from manufacturers in time, and return the waste accessories after maintenance and replacement to your company in time. The repair order shall truthfully fill in the parts, materials and working hours of the replacement parts.

Three, strictly implement the national and industry regulations and standards on motor vehicle maintenance technology management. The spare parts used in the vehicle to be repaired are all original parts, and the qualified products have passed the national technical appraisal, and the "three noes" products will never be used.

Four, the establishment of motor vehicle maintenance computer files, so that "one car and one file", the retention period of two years, the file content is complete, easy to query. Carry out follow-up service and reminder service according to customer demand and maintenance category, do a good job of user return visit and information feedback, listen to customers' opinions carefully, and feed back the processing results to customers and vehicle management personnel in time.

We will strictly abide by professional ethics, professional norms and industry technical standards. Resolutely do:

I. Maintenance quality

1. Long-term and unremitting education on professional ethics such as "quality is the life of an enterprise" and "loving one's post and being dedicated to one's work" has been given to all employees, and the quality awareness of employees has been continuously enhanced, and the Regulations on Motor Vehicle Maintenance and Management issued by the Ministry of Communications No.7, GB/T 18344-20XX Technical Specifications for Automobile Maintenance, Inspection and Diagnosis and GB/T 7258 have been strictly implemented. The quality guarantee period shall be implemented according to Order No.7 of the Ministry of Communications, that is, the quality guarantee period for vehicle repair or assembly repair of automobiles and dangerous goods transport vehicles is 20,000 kilometers or 100 days; The quality guarantee period of secondary maintenance is 5000 kilometers or 30 days for the vehicle; The quality guarantee period of first-class maintenance, minor repairs and special repairs is 20xx km or 10 day.

2. Each repaired vehicle shall be inspected in strict accordance with the national technical standards, and delivered to the user after confirming that it meets the technical standards.

3. Strictly control the quality, and all the parts used in the maintenance are made by the original factory and the regular factory registered by the state, and fake and inferior products are never used. B. The maintenance plan accurately predicts the maintenance workload, pays special attention to technical guidance and spare parts supply, and ensures that each working procedure is carried out as planned. We will repair the vehicle entrusted by your company as soon as possible, and we will not stay overnight for urgent repairs. The overhaul will not exceed the scheduled period. Under the premise of ensuring the maintenance quality, the maintenance time should be shortened as much as possible to ensure that users can use the vehicle in time. C, in terms of safety, we promise to do:

1. During the repair period, all repaired vehicles and articles, decorations, signs, etc. Shall not be lost, damaged or polluted.

2. The quality of accessories, oil products and sealing materials is pure, all maintenance items meet the national safety technical requirements, so that the instrument is accurate, the lubrication is in place, the seal does not leak oil or oil, the fasteners do not slip or loosen, the torque and tire pressure meet the standards, the grounding and joint contact are good, the wires are not exposed, and the devices directly related to safety such as direction and braking are sensitive, stable and reliable, so as to ensure that the vehicle is trouble-free after delivery to users.

3. Once a potential safety hazard that is not in the maintenance project is found, the maintenance unit shall be notified for approval before it can be eliminated and maintained.

4. Missing the report will not miss the maintenance. After the customer reported the repair project, he found other faults or hidden dangers during the maintenance process, and informed the customer to confirm the maintenance in time.

D. Quality of service

1. We provide 24-hour service for entrusted maintenance units. In the area where the maintenance personnel are entrusted to call for help, they will arrive at the location of the faulty vehicle within 4 hours, and the vehicle will be rescued free of charge. The maintenance fee is extra.

3. We provide technical consulting services free of charge, regularly visit maintenance units for comments and suggestions, constantly improve service quality, warmly receive them, and earnestly and patiently solve customers' problems. Meet the needs of users with enthusiastic, efficient, convenient and comprehensive services.

4. Insist on operating in accordance with the law, abide by the law, actively assist relevant departments in building a clean government, consciously accept the supervision of your unit and relevant departments, assist your unit in building a clean government for repair agents, and do not attract or x-corrode vehicle managers and drivers in any way.

Member, put an end to the industry X-X phenomenon and bad atmosphere, and create a good market order.

5. Minor repairs, adjustments and tests that do not produce materials do not take up man-hours.

We promise to abide by the provisions of the maintenance agreement, strictly fulfill all the commitments in the contract, and guarantee to fulfill the maintenance agreement in accordance with all the terms confirmed by both parties.

20xx September 6th

Chapter IV Maintenance Service Commitment According to the Fire Protection Law of People's Republic of China (PRC), the Regulations on Fire Protection of Yunnan Province, the Regulations on Fire Safety Management of Organs, Organizations, Enterprises and Institutions of People's Republic of China (PRC) and No.61of the Ministry of Public Security, this fire safety responsibility letter was signed in combination with the actual situation of our unit.

First, conscientiously implement the relevant fire laws and regulations, implement the policy of "prevention first, combining prevention with elimination", and take "hidden dangers are more dangerous than open flames, prevention is better than disaster relief, and responsibility is more important than Mount Tai" as a warning to implement the fire safety responsibility system.

Second, every shop user has the obligation to maintain fire safety, protect fire control facilities, prevent fires and report fires. No department or individual may damage or misappropriate, dismantle or stop fire control facilities and equipment, bury or occupy fire hydrants, occupy fire prevention spaces or block fire exits. The Property Security Department will organize regular inspection and maintenance of fire control facilities and equipment to ensure that they are in good condition and effective.

Three, store operators should establish internal fire safety rules and regulations. Places where inflammable, explosive, toxic, harmful, corrosive, radioactive and other chemical dangerous goods are produced, stored and used shall implement various fire safety measures, be equipped with corresponding fire-fighting equipment, and designate personnel who are familiar with the performance of various goods and have knowledge of fire prevention and extinguishing.

Four, store users should consciously accept the safety management of the property service center, the implementation of fire safety work.

5. Store users should take full responsibility for the fire safety work of the store and formulate relevant measures to ensure fire safety.

Six, before the end of the daily business, there should be a special person to check the safety, so as to cut off water, electricity and close the doors and windows; All kinds of electrical equipment and instruments must operate normally, and overload and sick operation are strictly prohibited.

Seven, the installation and repair of electrical equipment should be operated by electricians or professionals. The indoor circuit is not allowed to be changed. Changes due to work need to be approved by the engineering department of the property management office.

Eight, without the consent of the property office security department, are not allowed to use high-power electrical appliances, are not allowed to pull wires, in case of fire.

Nine, store users shall not exceed the original design capacity and unauthorized use of electricity.

Ten, temporary useful fire requirements, must be approved by the property service center security section, in the case of certain preventive measures, issued a "hot card" rear can use.

Eleven, the use of flammable and explosive dangerous goods, must be reported in advance to the property service center security department for the record, without approval, it is strictly prohibited to use and store.

Twelve, shop users should be equipped with enough fire equipment according to their actual situation, fire equipment should be placed in the designated place, are not allowed to move or use it for other purposes, are not allowed to pile anything near the fire equipment.

Thirteen, store users should understand the purpose and performance of fire fighting equipment.

Fourteen, decoration, decoration, involving the change of water and electricity pipelines, or the installation of new lines, should apply to the property office in advance, and provide the layout of decoration, decoration, so as to check and maintain in the future.

Fifteen, any violation of the provisions of the fire or other accidents, by the perpetrators responsible for all criminal responsibility and economic losses. 16. According to the actual needs, the security department of the Property Service Center will further modify or supplement this fire safety responsibility book.

Seventeen. For the problems found in the inspection by the security department of the property service center, we will ask for rectification in the form of rectification notice as soon as possible, and give the deadline. If the rectification is not completed due, 500 yuan will be fined for the second time, and the Tengchong County Public Security Fire Brigade will be reported in writing for the third time.

18. This responsibility book is made in triplicate, one for the store user, one for the property service center and one for the file. Nineteen, this responsibility shall come into force as of the date of signing.

Party A: Party B:

(signature) (signature)

Person in charge of safety:

date month year

Maintenance service commitment Article 5 The company's quality policy: strict management, continuous innovation, continuous improvement and customer satisfaction. Our company's quality commitment: quick response, immediate action.

Product commitment:

1. If the product is not satisfied within one week after being sold, there is no reason to return it. But the freight is borne by the returning party.

2. Within three months after the product is sold, if the customer raises a question and it is proved by our after-sales engineer that it is a quality problem, it can be returned, and the freight will be borne by us.

3. Within one year after the security products are sold, and within three years after the road monitoring products are sold, we are responsible for free maintenance of any non-human damage and failure.

Service commitment:

1. We will answer the customer's after-sales consultation within 2 hours during working hours.

2. After we confirm the customer's complaints about the customer's products, we will register the customer's complaints. Our technicians will analyze the reasons and give an answer within one week.

If on-site technical support is needed, our after-sales staff will arrive at the customer's site within one week.

4. After the after-sales service is completed, the after-sales service report shall be submitted to the customer and signed by the customer for confirmation. Our after-sales personnel can only leave the scene after the customer's needs are solved.

Commitment: XXX

Time: XXXX, xx, xx, xx, xx.

Maintenance service commitment Article 6 We are very formal about the elevator project of your project. We know that the quality of an elevator is not only the quality and performance of itself, but also the after-sales service, which will directly affect the service life and effect of the elevator. It is directly related to the reputation and interests of the owner and the reputation of the elevator brand. Therefore, we attach great importance to the after-sales service of elevators, and perhaps do a good job of after-sales service. The specific commitments are as follows:

We will carry out regular inspection, maintenance and renovation according to the maintenance plan and engineering requirements.

Second, ensure the normal operation of the elevator. After acceptance, we will arrange elevator workers with high working level and rich maintenance experience to stay in the project. The owner provides a duty room, which is on duty 24 hours a day, to ensure the operation, and strive to eliminate possible failures in advance to prevent problems before they happen. At the same time, even if the fault is eliminated, users can use the elevator normally.

We will store enough spare parts and easily damaged parts in the spare parts warehouse to ensure the timely replacement of spare parts. We will also put enough common consumables for elevator equipment in spare parts inventory to ensure timely replenishment and normal operation of elevators.

4. Provide paid maintenance service after 24 months of resettlement acceptance. But we will give you the biggest discount according to the elevator maintenance fee standard jointly formulated by the Municipal Housing Authority and the Price Bureau.

We will give you a three-year discount when the price of elevator parts is rising year by year. Provide spare parts with good quality and quantity, low price, timely and sufficient quantity.

6. Strictly abide by the annual inspection system of the quality supervision department, accept the annual inspection of the quality supervision department, ensure that the annual inspection is qualified and passed smoothly, and solve the worries of the owners.

We will provide lifelong service for your elevator. As long as the elevator is still running, our service will keep up, and with our thoughtful and high-quality service, users will get the best use effect.

The above is our commitment, and it is also our code of conduct and guarantee for after-sales service.

XX elevator co., ltd