Wang Fu Baigou No.1 Tips: What are the property services? Let's have a look.

Property service refers to the payment of property fees to professional property companies after the owners move into the house. Property companies provide corresponding property services for owners, which is equivalent to hiring property companies to manage their own communities. However, many owners are not clear about the scope of property services provided by property companies, which leads some owners to doubt whether it is reasonable when they are dissatisfied with the services provided by property companies. So what items does the property service include? What if the service is not up to standard?

What items does the property service include?

1, community security management

This is very important. There is no property company to manage the security of the community, which increases the security risks for the community owners. The service company should be responsible for the personal safety and property safety of the community owners, and at the same time, it should formulate and implement a sound security system, such as the arrangement of community doormen and patrol security, the layout and maintenance of security facilities, etc.

2. Maintenance of public facilities

Public facilities mainly refer to the management of municipal facilities such as communication, post and telecommunications, water supply, heat supply, gas supply and power supply. These are all inseparable parts of our daily life and are very important. Property companies need to ensure the normal operation and maintenance of these facilities.

3. Vehicle traffic management

Most families have private cars, so the property management of the community should also be responsible for vehicle parking and traffic management. If you are a community owner but can't find a parking space, you can find a property to solve it. Because parking is difficult now, many people are worried, so the management of this point is also very important.

4. Greening and cleaning services

Everyone is familiar with this. Without this service provided by the property management company, the whole community will become messy. It is said that everyone cleans his own door. Who is in charge of public areas? Property management company, of course. For a residential area, cleaning and greening can create a good and comfortable working and living environment for owners and residents.

5. Other services

Property companies are like parents or nannies in the community. General owners can find a property company to solve the problem. For example, many property companies now provide life services such as sending children to kindergartens, ordering milk, sending newspapers and sending medicines to hospitals, which brings great convenience to owners.

What should I do if the property service is not up to standard?

1, pay less property fees.

When I say paying less property fees here, I mean not paying fees that should not be paid by the owners, rather than asking the owners to refuse to pay property fees. Even if the owner thinks that the service provided by the property company is not up to standard, he can't refuse to pay the property fee casually, lest he become the wrong party. Some owners are not satisfied with the services of the property management company because they feel that the fees charged by the property management company are unreasonable. If it is because some property management companies increase the extra fees or raise the charging standards without authorization, the owners have the right to refuse to pay before obtaining the approval of the price department.

2. Change the property management company

According to the relevant provisions of China's "Property Management Regulations", the owners' congress has the right to decide to hire and dismiss property management enterprises. In other words, when most owners are not satisfied with the services provided by the property management company, the owners can set up an owners' meeting and re-hire a new property management company.