Questionnaire questions related to residential property

Every community, the mode of property management is different, for the owners, the quality of property management is also the most concerned. The following is the residential property management questionnaire I compiled for you, I hope it will be useful to you!

Q 1: What kind of community do you live in?

High-end commercial housing residential community

Ordinary commercial housing residential community

Affordable housing residential community

Q2: Have you implemented property management in your residence?

be

no

Q3: Property management mode of this community

External professional property management company

Property management operated by owners

The real estate development company is responsible for management.

Q4: Do you think it is necessary to enable property management in the community?

need

have no use for

it doesn't matter

Q5: What do you think is the relationship between the property management company and the owners?

Housekeeper and master

Party A and Party B of this contract

Managers and managed persons

Q6: What do you think of the scope of property management in the current community?

The scope is too wide, and the jurisdiction should be narrowed down.

The scope is too narrow, so we need to increase the service items.

normality

Q7: What do you know about property management?

keep sth clean

safe

Equipment maintenance

fire fighting

Motor vehicle road

afforest

Public agency business

Q8: What property services do you like?

Guard safety

Safe community patrol

afforest

deliver letters

Remove rubbish

Cleaning street sanitation (such as stair handrails, elevators, corridor glass, etc.). )

Community environmental sanitation cleaning (regular pruning of flowers, gardening trees, etc.). )

Small and medium-sized maintenance is free of labor costs (such as repairing water and electricity, doors and windows, toilets, etc.). )

Solutions to emergencies (fire prevention management, elevator fault resolution, etc.). )

Q9: Do you know the charging standard of property management fee?

clear

reach a consensus

vague

Q 10: Do you think there is a gap between the property management fee and the actual service level?

There is no gap.

Yes, but there is not much difference.

There is a big gap.

Q 1 1: Are there any owners in your community who are unwilling to pay property fees?

have

not have

vague

Q 12: what do you think is the reason why the owner refuses to pay or defaults on the property management fee?

The problems left by developers have not been solved.

The service of property management company is not in place.

There is misunderstanding and lack of communication between the two sides.

Some owners have limited economic ability.

Q 13: What is the most prominent problem in the community?

Poor greening and maintenance

Poor cleaning and hygiene conditions.

Poor security.

* * * Facilities and real estate * * The maintenance service of spare parts used is poor.

Poor management of residential decoration

other

Q 14: Does the property management company properly solve the problems reflected by the owners in time?

Timely but inappropriate

Not timely but appropriate

Timely and properly

Q 15: Has the property management company informed the owner of the use (operation), income and purpose of the common parts (facilities and sites) in the community?

notification

failure to give notice

vague

Q 16: what do you think is the fundamental point to solve the property management in residential quarters?

Government management departments should strengthen management and increase investment.

Solve problems related to developers.

Housing management departments should conduct public bidding for property management enterprises.

The property management company shall sign a service commitment contract with the owner.

Q 17: What aspects of property management in your residential area need to be improved?

The management system is not perfect and the management is chaotic.

Managers are arrogant and rude.

Housing and public facilities, equipment maintenance is not timely.

Broaden the charging range and raise the charging standard without authorization.

Building or changing the use of houses and public facilities without authorization

Community traffic management is not in place.

The environmental sanitation in this community is very poor.

Q 18: Is there an owners' committee in your community?

have

not have

Q 19: Do you think your community owners' committee has played a role?

be

no

Not clear about the responsibilities of the owners' committee.

Q20: What disputes have you had with the property management company?

No one responded after the complaint.

Infringement Dispute

Charge dispute

Poor attitude of property personnel

not have

Q2 1: If there is a dispute with the property manager, how will you react?

Nowhere to complain

Go to the property company to complain

Complain to the owners' Committee

other

Q22: If the property management company can provide you with better and more intimate services, but the price is slightly higher than the average, are you willing to pay this fee to enjoy better services?

be willing

loth

it doesn't matter

Lose confidence in real estate.

Q 1: A 1 Q/Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q: Q

1, established

2. Not established

3, not clear

Q2: A2 Do you know the contents of the property service contract?

1, understand?

2. What do you know

3. I don't understand

Q3: A3 How much does your family spend on property management every month?

1, 1- 10 yuan

2 10-20 yuan

3, 20-30 yuan

4, 30-40 yuan

More than 5.40 yuan

Q4: A4 What do you know about property management (multiple choices)?

1, clean

2. Security

3, maintenance, equipment maintenance

Step 4 heat up

5. Fire fighting

6, vehicle road

7.green-skinned apples

8. Public agency business

Q5: B 1 Do you think it is necessary to start property management in the community?

1, required

Step 2 don't need it

3. it doesn't matter

& gt& gt& gt More exciting next page? What is the topic of residential property questionnaire?