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How to deal with contradictions and disputes among community residents?
1, there is no fire extinguisher on the fire safety floor, the fire escape is blocked, the emergency evacuation exit is occupied by the owner, and the top is on fire.
2. Safety problems at night, there is no security guard at the gate, security guards have no protective equipment, and there is no annual inspection sign on the elevator, which leads to a fall accident.
The second problem is that successful property services are not in place:
1. The property has not publicized the charging standard and service content, the floor induction lamp is not bright, the wall brick falls off, the unit door is damaged, the blind handrail is damaged, and the lawn trees are not trimmed.
2. Bundle charges; It is unreasonable to pay the property fee for installing the access card, but it has not been paid in the gate for several months, and the decoration deposit is converted into the property fee. Each household only issues two access cards and charges an extra 20 yuan.
The third problem, the problem left by the developer:
Housing quality problems: cracked walls, non-thermal insulation of doors and windows, incomplete supporting facilities, no fences, no street lamps, water leakage in the basement, road collapse and low heating in public areas.
Solution:
In view of the first question: the community should check and verify, and the successful property should be rectified within a time limit by issuing a notice of rectification of hidden dangers.
For the second kind of problem: the property station must promise to carry out rectification.
In view of the third problem: the property company should report to the relevant units in the community for processing.
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