What is the evaluation opinion of the leaders of the Property Management Office on the complaint handling results?

Whether the treatment measures are appropriate, whether the treatment efficiency is efficient, and whether the problem is solved in place.

1. Whether the management measures are appropriate: the leaders will evaluate the specific measures taken by the property management office in the process of complaint handling, including whether it has been investigated and verified, and whether it has been communicated and negotiated with relevant parties.

2. Whether the handling efficiency is efficient: leaders will pay attention to the timeliness of complaint handling, that is, whether the property management office can act in time to solve the problem quickly when handling complaints.

3. Whether the problem is solved in place: the leader will also evaluate the effectiveness of the property management office in solving complaints.