Responsibilities and contents of property manager

Property manager refers to the person who provides services for owners and users through professional maintenance and management of buildings and their supporting equipment, facilities and sites, as well as maintaining environmental sanitation and public order in relevant areas according to the property management service contract.

Property manager refers to the person who manages the houses and their ancillary facilities put into use and provides various comprehensive paid services to the owners and users. Property management personnel must have a high school education or above, have certain observation ability and strong expression and calculation ability, and are one of the occupations that implement employment access.

Job responsibilities:

1, familiar with property management laws, regulations and management regulations, familiar with the working systems, work processes, charging contents and basis of property management companies, and the basic situation of customers.

2, the specific implementation of customer check-in file registration, check-in procedures and customer secondary decoration and other activities of supervision and follow-up.

3. Inspect and supervise the area under its jurisdiction every day, and notify relevant personnel to deal with the problems in time after finding the records. For problems that are not handled in time, the reasons should be found out and reported to the competent leader for solution.

4. Pay a return visit to the owner regularly or irregularly, publicize the policies and regulations of property management to the owner, accept the criticism and suggestions of the owner with an open mind, and continuously improve the working methods and service quality.

5. Be responsible for issuing a notice of property management service fee to the owner every month, and cooperate with the competent leader to do a good job of dunning. Grasp the specific situation of each receivable in the current month and make monthly settlement.

6. Be responsible for the input management of customers' electricity purchase. Responsible for the acceptance, registration and supervision of customer delivery.

7. Clarify the environmental cleaning work in the service area under management, clarify the operation tasks, standards and requirements, grasp the basic situation of the cleaning staff in each area, and urge the cleaning staff in each area to carry out daily cleaning work in strict accordance with the cleaning work requirements formulated by the company. Be responsible for preparing the material demand plan and monitoring the usage.

8, complete other work assigned by the leadership.

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