How to urge the property to pay the property fee

1. Before charging the property fee, paste a warm reminder on the property fee collection in a prominent position in the community in advance, and inform the owners and residents of the community in advance that the property fee will be charged and the charging standard of the property fee, so that the owners and residents are psychologically prepared;

2, first understand the check-in, decoration and so on. For the owners of the residential area, formulate a plan for urging fees and prescribe the right medicine; Collect the property fee of the owner who has been renovated and moved in first, and then collect the property fee of the owner who has not moved in;

3. Live in harmony with the owners of the residential area, pay attention to manners and etiquette in daily work, lend a helping hand when the owners need help, contact and deal with the problems left over by the owners' indoor engineering as soon as possible, pay a return visit to the owners in time, warmly receive every owner, visit the owners at home and keep smiling.

4. Analyze the owner's mentality in the process of communication with the owner, cross the river by feeling the stones, treat different owners in different ways, pay attention to speaking skills, and patiently explain the problems that the owner does not understand; The most important thing is that the mentality is very important, and you can't lose your mind because of the owner's rebuttal, which makes the property fee more difficult to collect;

5. Take a combination of door-to-door collection, telephone collection and SMS collection, make a collection record in the notebook every time, and adjust the collection strategy according to the conversation with the owner;

6. Be familiar with the contents of the property service agreement and the laws and regulations related to property management, such as the Property Management Regulations, the Measures for the Administration of Property Management Fees, the Civil Code, the Interpretation of the Supreme People's Court on Several Issues Concerning the Specific Application of Laws in the Trial of Property Service Disputes, and some relevant local regulations. Only by communicating with the owner can we have something to say;

7. Memorize the property fees of various apartments. When the owner asks, he can answer at the first time. Facing the difficulties of a few owners, neither humble nor humble.

In real life, there are many communities where residents do not pay property fees.

Calling property fees is also a difficult problem faced by many property companies.

If the owners violate the property service contract and fail to pay the service fee within the time limit, the owners' committee shall urge them to pay within a time limit;

If it fails to pay within the time limit, the property management enterprise can recover compensation according to law through prosecution.

I hope the above content can help you. Please consult a professional lawyer if you have any other questions.

Legal basis: Civil Law

Article 176 A civil subject shall perform civil obligations and bear civil liabilities in accordance with the law or the agreement of the parties.

Article 577 Where a party fails to perform its contractual obligations or fails to perform its contractual obligations in conformity with the contract, it shall be liable for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.