Daily work plan of front desk supervisor

Property front desk summary will improve the work efficiency of staff. There is a universal connection between all things, and there are certain rules to follow. Only by following objective laws and doing things according to objective laws can we get twice the result with half the effort, so it is very necessary to sum up things in our work. The following small series brings you the daily work plan of the front desk supervisor, hoping to help you with your work and study.

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# Daily Work Plan of Front Desk Supervisor 1#

Time is always fleeting. I have gained a lot from working in _ _ company for one year. Since taking office, I have worked hard to adapt to the working environment and brand-new front desk work, earnestly performed my duties and successfully completed various tasks. The research and work in the past year are summarized as follows:

Learn from practice and try to adapt to work.

This is my first job after graduation. As a newcomer, when I first joined the company, I was very unfamiliar with the company's operation mode and workflow. Thanks to the patient guidance and help of leaders and colleagues, I became familiar with the work content of the front desk and the functions of various departments in the company in a short time. It also allowed me to quickly complete the transition from a student to a staff member.

It is said that the front desk is the window of the company's external image. In just one year, I have a new understanding and experience of this sentence. The front desk is not a vase. Everything you say and do represents the company. Greet the guests visiting the company politely, be kind when answering and transferring calls, handle the daily affairs of the office building seriously, and treat colleagues humbly and sincerely. These little things make me learn at work, make progress in my study and benefit a lot.

Learn the corporate culture of the company and improve yourself.

After joining the _ _ group, I really realized the ten words "diligence, professionalism, self-confidence, vitality and innovation", which I think is also the driving force to inspire every employee to move forward. I feel this culture from the professionalism of leaders and colleagues. In such a good working atmosphere, I also use these ten words to ask myself to devote myself to my work with a positive and optimistic attitude and do my job well. This has always been the goal and direction of future work.

# Daily Work Plan of Front Desk Supervisor 2 #

In one year's work, I received customers seriously at the front desk and did a good job as a clerk. At the same time, I successfully completed the temporary tasks assigned by the leaders. Now I will make a summary of my work this year.

Front desk work

The work at the front desk requires me to have a good service attitude and also represents the image of the company. Customers come into our company from the outside, and the first person they meet is me, and I also receive them. Therefore, no matter what kind of customers, I seriously receive them. Even some door-to-door salesmen, I patiently declined. Unless some companies need projects, I have not been fooled by salesmen during this year. Send tea to customers and arrange people to meet. When the company holds a large-scale meeting, I will also take the initiative to register customers and seriously guide customers to attend the meeting. Some groups come to visit or inspect the company. I also received them politely and answered questions positively, some of which involved company secrets.

clerical work

While doing a good job at the front desk, don't forget that you are still a clerk. I also need to deal with some personnel and administrative work, such as calling candidates, arranging interviews and screening suitable resumes. Notice some publicity documents to the company in the group, post them on the bulletin board, print some documents that need to be distributed, and then distribute them to relevant departments. At the same time, I actively participated in the company's meetings and took minutes. Over the past year, I have done all this work seriously, without any omission. I also actively complete some things arranged temporarily by the company, or prepare for activities, do a good job in activities and do some temporary work in place.

# Front Desk Supervisor's 3-day Work Plan #

Time flies. In a blink of an eye, I have been working in the company for nearly a year. As a clerk in the company, I learned a lot and realized many of my shortcomings. The work of the past year is summarized as follows:

The front desk is the window of the company's external image, and every word and deed represents the company. Guests visiting the company should be greeted politely and answered the phone kindly. They should be careful about their daily work, learn in their work and make progress in their study, which will benefit a lot.

During his tenure, he also served as the company's attendance spot check and statistics.

When counting attendance, we should strictly implement the attendance system and don't practice favoritism and malpractice. Strictly maintain the rules and regulations formulated by the company.

Do a good job in the warehousing and warehousing of office supplies, and put them in categories according to the types of office supplies to eliminate the messy situation in the warehouse. It not only improves the storage environment of office supplies, but also lays the foundation for subsequent inventory statistics. Keeping the warehouse clean and tidy has become a long-term basic work of warehouse management.

Existing shortcomings

Since I have just taken over the work for less than a year, many places are not well understood and need to continue to work hard;

Not calm enough when dealing with emergency affairs;

When dealing with people, the attitude is not enthusiastic enough.

# Daily Work Plan of Front Desk Supervisor 4#

Looking back on my past work, I have a lot of successful experiences and some insufficient lessons. In order to work more smoothly and make better achievements in the future, the gains and losses of previous work are summarized as follows:

I. Overview of work contents

In my past work, as an administrative clerk arranged by my superiors, I mainly conducted meetings, documents, publicity, contracts, systems, seals, documents, reception, sending and receiving documents and newspapers, specifically:

1, assist the superior to establish the working system of this position, convey instructions and reports to the superior in time, and implement the leadership instructions in time.

2, responsible for office secretarial, information, confidential work, do a good job of collecting and sorting office documents.

3. Be responsible for the registration, distribution and filing of the company's red-headed documents.

4. Sign, organize, keep and send foreign official documents, letters, mails and newspaper letters.

5. Be responsible for the registration and signature of the use of the company seal.

6. Be responsible for the expenses of office supplies and the registration of daily accounts.

7. Take minutes of meetings and receive visitors. How many minutes is the meeting?

8. Cooperate with other departments to print, countersign and file contracts.

9, responsible for inspection, supervision and health work of office buildings and departments.

10, do a good job of temporary replacement by superiors.

In order to make the company's document management orderly, improve the efficiency and quality of document processing, and promote and improve the efficiency of company management. In the past file management, files were classified and filed according to category, date and importance, and each classified file was marked, and a detailed registration account and filing work were established, which greatly improved the efficiency of consulting all kinds of files.

In the conference service work, under the guidance of superiors, the purpose is to do a good job in conference service, create a good conference reception environment and add luster to the company's image. At the meeting, I carefully recorded the requirements and questions raised by the participants, and timely formed written minutes of the meeting.

In order to standardize the management and use of seals and ensure the safety, seriousness and effectiveness of seal management, under the assignment of my superiors, I made a detailed record of the previous seal registration work, and supervised the seal users to sign carefully, and reported it to the company leaders for confirmation in time. Now all the past stamp registration work has been completed and put on record. Contract custody: contracts signed by the company, including engineering contracts, equipment contracts and other contracts, have been registered and properly kept.

Second, know your own shortcomings.

In the process of assisting the management, I lack bold communication and initiative. In the future, I will strengthen my study, constantly improve my level and constantly sum up my experience in my work.

Looking back on my work during this period, I have made some progress in my thinking, study and work, and I have grown a lot, which is inseparable from the support of my leaders and the help of my colleagues. Express heartfelt thanks to the leaders and colleagues!

# Daily Work Plan of Front Desk Supervisor 5#

Unconsciously, a year has passed quietly. Since I joined the company in May of 20 years, I have learned a lot and gained a lot. When I first joined the company, I was not familiar with the company's operation mode and workflow. Thanks to the patient guidance and help of leaders and colleagues, I became familiar with the work materials and the functions of various departments in the company in a short time, which made me make progress in my work and benefited a lot. In the past year, although there is no vigorous achievement, it has been tested and honed for a period of time. Now I would like to briefly report my work since I entered the company to all leaders and colleagues:

First, the daily work of the front desk. Mainly includes:

1, responsible for answering the front desk service hotline and telephone transfer, doing a good job, carefully recording important matters and conveying them to relevant personnel without omission or delay;

2. Responsible for the reception, basic consultation and introduction of visiting customers, strictly implement the company's reception service specifications and maintain good manners;

3. Be responsible for the sanitation and cleaning of the reception room and leadership office of the company and the placement of tables and chairs, and keep them clean and tidy;

4. Open the door for colleagues in the morning. Ensure the timely supply of drinking water for employees; The collection and storage of newspapers and magazines and the collection and distribution of letters;

Second, the administrative work:

The administrative work is tedious, from copying, scanning, faxing, ordering food, sending express mail, printing business cards, subscribing newspapers and magazines, keeping documents, contacting cleaning company to clean carpets, making a list of office supplies to be purchased, checking and forwarding emails, coordinating the environmental maintenance of office facilities, assisting the sales department in printing, sorting and binding bids, temporarily keeping and counting inventory items, and recording and sorting meeting minutes. As big as settling expenses, booking rooms, booking air tickets ... the completion of every job is a test of responsibility and work potential. How to simplify the complex, ensure foolproof, and obtain efficiency at the lowest cost is not only the requirement of modern enterprises for business personnel, but also applicable to administrative personnel.

Third, personnel management:

1. When I first arrived at the company, I was responsible for the company's attendance statistics. In the process of implementation, I adapt to the company's policy arrangement as soon as possible and make attendance statistics as truly as possible. At the beginning of each month, I make attendance statistics according to the statistical data and submit it to the finance department in time to make the payroll.

2. Personnel related information. In order to facilitate personnel work and standardize the situation of management personnel, the department has formulated relevant personnel forms according to the needs of work and under the guidance of superiors, and unified the format with Baoji, including application registration form, employee resume form, vehicle approval form, leave application form, non-punching registration form, etc. , but also strengthen the communication and contact between departments.

3. Filing personnel files and updating the communication materials of brother companies and related units in time are very important for improving the business efficiency of the company, so it is necessary to update the address book in time and upload it to the group mailbox for the reference of company leaders and clerks. In addition, in the management of employee files, we should use cardboard and electronic versions for backup, strictly review all employee files, fill in all incomplete information and update the latest information in time. The employee file is a resource base to grasp the basic information of employees in time, and it is also an important link to establish the talent pool of employees. It includes three parts: employee handwritten files, including on-the-job employee files, resigned employee files and candidate files. The establishment and effective management of archives will help the company to keep abreast of the on-the-job employees and personnel flow and establish the company's talent pool.

4. Do a good job in employee birthday statistics, remind leaders to prepare birthday gifts for everyone in time, and create a harmonious and warm environment for everyone, which is also a part of our company's corporate culture infrastructure.

5. Organize team activities every month. In Haidilao, Zuiqinfang and Grassland Pastoral, we organized dinners, sang and laughed, and celebrated employees' birthdays, all of which achieved good results, strengthened communication among colleagues and enlivened the company atmosphere.

6. Assist department leaders in drafting administrative documents, holiday notices and warm notices. The new year means new opportunities and challenges for us.

# Daily Work Plan of Front Desk Supervisor 6#

Over the past 20__ years, our administrative department has closely focused on the overall strategy and business objectives of the enterprise, adjusted its work ideas in time, earnestly improved its work style, and strived to improve its work effectiveness and quality. There have been major personnel changes in the administrative department this year. Newcomers are not familiar with their work, and the work involves a wide range. Therefore, we overcame the difficulties of employees' nervousness, fully mobilized the enthusiasm of every employee in the company, gave full play to their enthusiasm for work, and worked down-to-earth and conscientiously. Over the past year, we have basically completed the annual tasks and objectives entrusted to our department by the general manager's office. The following is a summary and report of some major aspects.

I. Enterprise Management

1. Since the beginning of the year, the administrative department has made every effort to prepare for the first-class qualification of the company's landscaping, screened all professional technicians with professional titles and landscaping according to the qualification requirements, rationally deployed personnel, met the requirements of qualification standards, and solved the staffing problem in the qualification upgrade. At the same time, with the cooperation of various departments, the preparation of qualification materials has been improved, and now experts from the Ministry of Construction will conduct a final review of our materials. In March, the administration department prepared the declaration of the company's Grade B design qualification for landscape architecture and Grade B design qualification for architectural decoration, and passed the declaration successfully in August. In June, our province began to verify the qualification of the construction company, and the administrative department completed the first-level qualification of the company's architectural decoration engineering design and construction integration, the second-level qualification of the ancient garden engineering, and the second-level qualification of the city and road lighting engineering.

From February to June, with the cooperation of the Operation Department, Marketing Department and Finance Department, the annual inspection of the business licenses and organization codes of the company 15 branch and head office was completed. During this period, the company also completed the bidding for this year's Suzhou Credit Manual, Park Credit Manual and Jiangsu Credit Manual.

3. About the Grade A design qualification of landscape architecture: According to the instructions of the quarterly general manager, the administrative department also began to prepare for the upgrade of the Grade B design qualification of landscape architecture of the company. During this period, the Commissioner of the Administration Department visited Changshu Gujian, Suzhou Garden Co., Ltd., Suzhou Zhuyuan and Sunong respectively, established friendship with the managers in charge of qualification in their companies, discussed experiences and found a solution to the company's upgrading.

4. Two new management systems in Suzhou were completed: In the second half of 20 _ _ _, Suzhou developed two new management systems, namely "Suzhou Landscaping Dynamic Management System" and "Suzhou Survey and Design Integration System". Subsequently, the administrative Commissioner also participated in the training of the two systems, and improved the enterprise information audit of the two systems within two months. The birth of these two systems also puts forward higher requirements for enterprises to declare their qualifications in the future. Every enterprise

5. Organized the supervision and certification of ISO900 1 Quality Management System,1400/Environmental Management System and 2800 1 Occupational Health and Safety Management System, and maintained the validity of the new round of certificates.

6. Formulate and improve a number of company systems: under the instructions of the company's senior leaders, formulate and improve the Measures for Assessing and Rewarding Builders, Staff Travel Management System, Integrity Management System, Staff Dormitory Management Regulations and Provisions, Company Oil Card Handling Regulations, Company Oil Fee Subsidy and Reimbursement Process, Office Supplies Purchase and Requisition Regulations, Supplementary Provisions on Office Internal Management, etc.

7.20__ In the second half of the year, the administrative department made preparations for the 20th anniversary of the company, and each member of the department was assigned corresponding work and successfully completed the task. After the activity, all members of the administration department won the contribution award at the 20th anniversary commendation meeting, which not only reflected the ability of the department members, but also affirmed the administration department by the leaders.

8. Optimize suppliers, and purchase online by lottery to reduce costs: This year, the Administration Department compared online suppliers (such as JD.COM Mall) on the basis of following the previous purchasing model, and found that many office supplies online were cheaper. Now, a large number of office supplies of the administrative department are purchased in JD.COM Mall.

Second, information management.

1. server: Continue to maintain and use the server, and check the server logs irregularly to prevent data leakage.

2.OA office system: This year, it is mainly to maintain the normal operation of OA system, add a large number of new forms, completely change the structure in the flow chart and make the workflow more reasonable.

3. Spreadsheet server: the spreadsheet server purchased in the second half of the year imported all the engineering data of the company over the years. The next work is to continue to improve and strive to present it in the form of a report.

4. Informatization training: Computer software learning and training are organized many times throughout the year, mainly aiming at the skills of employees in using commonly used software at work. In addition, computer training for national professional titles was organized, and many people passed the exam once.

5. Daily maintenance and overhaul of computers and networks

Third, logistics services:

1. Actively cooperate with the work of various departments, such as the online declaration and printing of the "Certificate of Integrity and Letter of Introduction for Going Out" of the Operation Department, the logistics cooperation of the projects belonging to the Engineering Department, the daily registration and use of the official seal of the design institute and various drawings, etc.

2. Establish a visitor registration system at the front desk, strengthen the management of foreign personnel, and maintain the normal working order within the company.

3.20 years to organize staff physical examination.

4. Logistics daily affairs: including meeting reception. Since the beginning of this year, * * * has received many visits from alumni and alumni enterprises of the Chinese Business Alumni Association. Our department cooperates with marketing, planning and other departments to be rigorous and meticulous, so that every reception has a satisfactory result.

5. In terms of vehicle dispatching, the personnel of the Administration Department are always on standby and ready to leave, rain or shine. Adhering to the working concept of efficiency and safety first and the professional spirit of serving the company wholeheartedly, it has won unanimous praise from employees and customer partners in the company. From the official record in July to 65438+February, the total mileage reached 18320 km.

20__ years passed quickly, and a new year came again. In the new year, the administrative department will continue to carry out all kinds of work with the company center, overcome shortcomings, make up for deficiencies, improve methods, and complete all kinds of work well and quickly, so that the administrative department will make persistent efforts on the existing basis and make greater contributions to the construction and development of the company!

# Daily Work Plan of Front Desk Supervisor 7#

Looking back on the past 20 years, as an administrative clerk, with the care and guidance of the leaders of various departments in the company and the support and help of colleagues, I have been promoted in all aspects, but there are still some shortcomings, which need to be studied continuously in the future. My personal work is summarized as follows:

I. Work aspects

1, do your daily work patiently and meticulously. Responsible for answering and transferring incoming calls, carefully recording important matters and conveying them to relevant personnel without omission or delay, signing and distributing daily express delivery, and checking and settling monthly expenses such as office supplies, express delivery and drinking water.

2. Improve the company's administrative rules and regulations. Assist Mr. Li and the director of the office to constantly improve various rules and regulations, so that the company management tends to be standardized. According to the company's requirements, establish and improve other corresponding management systems, so that the company's work can be carried out in an orderly manner.

3. Actively do a good job in copywriting. According to the needs of the work, make various forms and documents at any time, and complete the printing, copying, scanning and faxing of documents issued by various departments and leaders. Collect and sort out all kinds of management regulations, classify and file them to ensure orderly distribution. Sign and convey the notices and documents issued by the company in time, and upload and distribute them.

4. Other kinds of administrative work. The work of the personnel general affairs clerk is very complicated, just like a big housekeeper, who has to take care of everything. For example, copying, scanning, faxing, sending and receiving express mail, keeping documents, purchasing, distributing and registering office supplies, booking hotel air tickets, maintaining and coordinating office facilities and environment, keeping and counting office supplies in stock ... The completion of each task is a test of responsibility and working ability. How to simplify the complex, ensure foolproof, and how to obtain efficiency at the lowest cost. Is that we need to keep learning in the future work.

Second, shortcomings.

Of course, there are also many problems in the work, mainly in:

1, not careful enough. Paperwork is a trivial job, so it tests the carefulness of the staff. Everything should be taken seriously, and we should not be careless because it is small. Maybe any small mistake will have a bad influence.

2. Lack of innovative spirit. You can't actively play the spirit of serious study and pioneering, but passively adapt to the needs of work. Basically, everything assigned by the leaders can be completed, but almost all of them just work to complete the work. The solution to the problem is superficial, but there is no in-depth understanding.

3. The work is not very solid. Busy with daily chores, the work did not rise to a certain height. I can't concentrate on work and study. Although I know a lot of knowledge, I am not good at future work. I will try my best to correct my shortcomings and devote myself to my work with greater enthusiasm.

Three. rich

I am fully aware that although my work is trivial, it also has its importance. As the saying goes, "the difficulties in the world begin with ease, and the great things in the world begin with detail." In order to coordinate a team, we must do every little thing well to ensure the normal and orderly development of the work. In my future work, I must be strict with myself, give full play to my ability to serve the company, combine work with study, actively strive for every learning opportunity, cultivate my work coordination ability, improve my due professional ethics and keep making progress. I hope that in the future work, I will make persistent efforts and achieve greater results.

We should constantly improve ourselves, seize every opportunity to learn and grow ourselves, strive to improve our professional level, and be good at discovering new things and knowledge related to work in our spare time; Establish a good professional ethics, with a serious attitude, full of enthusiasm, strict discipline, study hard, and accumulate necessary basic knowledge and skills for your work. Although the work in the office is trivial and complicated, I will try my best to further improve my working ability in many aspects and face my daily work with a positive attitude.

We should have a correct attitude and strive to complete the work assigned by our superiors; I will also pay attention to cultivating my adaptability, coordination, organization and creativity, and constantly learn, forge ahead and improve myself in my work to better complete my job.

IV. Next Work Plan

1, actively do a good job in daily administrative work. Assist the office director to do a good job of backup, upload and distribution of company management regulations, and continue to do a good job of sorting out and filing daily work. Do a good job in sending and receiving all kinds of mail and managing office supplies. Do a good job in the registration of office supplies, distribute them as needed, do not waste them, and count them on time, so as to replenish office supplies in time and meet everyone's work needs. In my daily work, I must follow the principle of precision, detail and accuracy, make careful preparations and arrangements, achieve standard work and standard posts, and strictly follow the rules and regulations of the office.

2, improve personal accomplishment and business ability. Continue to strengthen the study of the company's rules and regulations and improve their work skills. Read more clothing-related books and periodicals, learn from leaders and colleagues the methods of good work experience, improve their own quality quickly, and better serve the general workers. At the same time, we should also strengthen communication and cooperation with colleagues.

Verb (abbreviation of verb) abstract

Thank you for providing me with this working platform and giving me the opportunity to improve and make progress together. Thank you for your warm help and careful care for my work during this time. Although I still have many shortcomings in experience and ability, I believe that diligence can make up for it. As long as we know more about each other and communicate with each other, and make unremitting efforts, I believe the company will have a better tomorrow.

# Daily Work Plan of Front Desk Supervisor 8#

How time flies! In a blink of an eye, it has reached the end of 20___, and I have been employed for more than a year. Looking back on my work performance in the past 20 years, although there are some shortcomings, I have gained a lot from my overall efforts. Now I will summarize my work in the past 20 years as follows:

I. Work Harvest and Performance

1, work harvest:

A, the ability to adapt to work has gradually increased, and I am now very adapted to the work arranged in the later period.

B, because his recent work performance is slightly more outstanding than that of other comprehensive personnel, he was recommended by his colleagues as one of the two "excellent employees" in the comprehensive department this year.

C, work sensitivity has been improved, can take the initiative to report the work progress and results to the leadership.

2. Work performance:

First, can better complete the tasks assigned by superiors.

B, can take the initiative to take responsibility, actively correct mistakes, and avoid the recurrence of similar mistakes (such as sending emails by mistake, not updating performance rankings, etc.). ).

C, can better complete their own work (such as file entry, filing, printing, office supplies distribution, etc. ).

D, know the priorities and be more organized.

E, get along well with colleagues, and be able to actively cooperate with and assist other departments to complete their work.

Second, shortcomings in the work.

1, work care is still lacking.

2. Although the work efficiency has improved when dealing with the customer workflow of the business department, I feel that sometimes the cooperation between departments is still lacking, and the work efficiency is not the fastest!

Generally speaking, the work of 20___ years is conscientious. Although there are some shortcomings, the work is really not saturated enough, and sometimes I feel that I don't know what to do, but all this will definitely pass away with the arrival of 20__. I am very grateful to the company leaders and colleagues for their support and affirmation of my work. I believe that after 20 years, I will do better and play better in the post of administrative clerk!

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