The workflow of real estate agent

The workflow of a real estate agent is as follows:

1. The broker arrives at the company before 9: 00 every morning. The first thing to do when I arrive at the company is to communicate with the secretary about the customer I brought yesterday and discuss how to bring the bill next.

2. If there are no clients to communicate with, the broker should use the morning time to carefully sort out his client book from beginning to end, call the clients who are taking it over one by one and communicate again to see if the clients have new needs, whether there are suitable housing recommendations, and whether they can invite clients out to see the house again. If it is inconvenient to make a phone call, you can send a text message or email directly and wait for the customer's reply.

3. Discuss the follow-up matters of related clients with the secretary, communicate the house you found with the secretary, and register it in the secretary's client book in detail.

4. In his spare time, what brokers should do are: talk about advertising space, talk about low-priced housing, collect housing keys, talk about exclusive agency, and post through network ports. These things are of great help to the work of taking orders in the future, and they are the growth points of the department and even my own performance.

5. Assist the secretary to make an appointment with the owner and the customer for the specific inspection time, and obtain the relevant information needed in the process of taking the bill, such as the owner's confirmation, the customer's confirmation, the deposit receipt and payment book, the contract, etc. , and keep the appointment on time.

6. After taking the customer to see the house on the spot, bring the customer and the owner back to the company as much as possible to discuss the property rights of the house in detail.

7. After the broker brings the customer back to the company, he should communicate with the secretary immediately. For the content, please refer to the relevant matters that the secretary should ask after the broker comes back with the bill to avoid repeated pursuit of the bill.

8. If you feel that the basic conditions for signing the bill are ripe, you can meet the customer in the company and talk about the relevant process of the transaction, such as the collection of agency fees, the specific amount of taxes and fees, loans and advances, and transfer. , and reached a written agreement, the three parties jointly confirmed, to avoid a breach of contract during the transaction.

9. For the high-quality houses (low price and good geographical location) accumulated by brokers at ordinary times, it is necessary to inform the secretary or network secretary in time, refresh the network port and increase the number of customers.

10. Brokers should be familiar with the process of house buying and selling transactions, accounting of taxes and fees, advance payment and repayment of loans and other related business knowledge, and all transaction terms should be written in the contract to avoid default during the transaction. 1 1. Communicate with the department manager or supervisor about the customer's situation or housing situation, and the department manager or supervisor will help, which will eventually lead to the signing of the bill.

1 1. Talk to the owner who has seen the house on the spot about key entrustment, advertising space or exclusive entrustment.

12. Pay attention to the after-sales service after the transaction is completed, because every owner or customer who has reached a transaction with us may be our potential investment customer.

Extended data

1. In real estate operation, developers want to realize their own value, relying on the linkage of the primary, secondary and tertiary real estate markets and the complete operation of the industrial chains of several related industries. The construction of this chain breaks through the traditional management mode and the division of industry resources, and adopts chain management to integrate resources to solve key node problems such as market and design, theory and implementation, investment and operation, development and marketing.

2. How to realize the complete combination and benign operation of this chain? The role of real estate brokerage industry can not be ignored. The person in charge of Qingdao Regional Branch of 2 1 Century Real Estate, which participated in urban operation, pointed out that the main reason why the real estate brokerage industry can not be ignored in the whole chain is that the real estate brokerage industry focuses on the realization and implementation of this chain and plays the role of "matchmaker" with the maturity of the real estate market.

3. With its stable real estate consumer resources, sensitive business sense, full grasp of end customers and rich trading skills, it has become a strategic partner in all aspects of the real estate industry chain involving architectural design, banking, insurance, evaluation, pawn, construction, decoration, property management, and built a bridge between real estate and consumers.

4. That is to say, in this chain, the real estate brokerage industry organically runs through all the chains of the real estate industry with its own unique angle and professional services, and truly achieves "moving real estate" and "transferring funds" to stimulate urban vitality. At the same time, in cooperation with real estate developers, real estate agents have made due contributions in further improving urban functions, improving urban environment, assisting the government to complete urban management, promoting urban development and realizing urban value-added.

5. From the market point of view, the real estate brokerage industry is a bridge between real estate development and market consumption. Through the analysis of market space, we can see that the total amount and proportion of stock house transactions are growing rapidly. A considerable number of customers of first-hand houses are related to the transaction of stock houses, such as small houses for large houses, trade-in for old ones, and trade-in for old ones. While paying attention to the realized value of their existing houses, these customers make the real estate brokerage industry master a considerable part of the customer resources needed by developers.

6. In addition, the spatial fixity of real estate determines the limitations of developers' tentacles. Generally speaking, with the evolution of urban planning and the expansion of urban scale, developers continue to invest in undeveloped areas or participate in the transformation of old cities under the guidance of urban planning. At the same time, as far as a specific developer is concerned, no matter how strong it is, its market share in a certain city or region is always extremely limited, usually not exceeding 10%. The real estate agent has obvious advantages in this respect, because the management mode is flexible, such as chain operation and franchising.

7. Its tentacles can penetrate into many areas of a city or a region. If the management is good and the brand strength is strong, it can occupy a high market share in the real estate brokerage industry. The influence of the real estate brokerage industry can often exceed that of a single developer.

8. From the perspective of developers, the real estate brokerage industry is a powerful helper for developers. In order to reduce operating costs and open up sales channels, developers are gradually abandoning the traditional view and practice of setting up their own sales department and selling their own products, and entrusting brokerage companies with planning, agency, publicity, sales and management, which has become a brand-new concept of real estate development in China.

Practice has proved that this new idea and practice is good. Most countries with developed real estate development and management, such as the United States, Singapore and Japan, rely on brokerage companies to provide such services. What they value is the rich marketing experience of brokerage companies, a clear grasp of the market pulse and a large number of fast information sources.

10. And the development of real estate is planned and marketed by the brokerage company. Generally speaking, customers are more acceptable in terms of appearance layout, usable area and price positioning. Coupled with the quality of brokers and customers, it is a huge marketing channel and market resource.

1 1. Therefore, in the real estate industry, making good use of the role of real estate brokerage companies is a good choice for the successful development of real estate developers.

12. It is an inevitable trend of market development that real estate development runs through urban management. As a real estate developer, only by understanding today's state can we really do a good job in development. Only by making full use of the professional advantages of the real estate brokerage industry and tapping every interest point in the real estate industry chain can we produce goods that meet the market demand and obtain long-term profits and stable market share by using smooth sales channels.

13, in "Who owns the customer, who owns the market; Today, whoever owns the market wins the initiative. With the advantage of the largest number of customer resources in the real estate market, real estate agents occupy an extremely important position in the real estate industry.

14. The real estate brokerage company refers to a limited liability company and a joint stock limited company established in China to engage in real estate brokerage business in accordance with the Judicial Law of People's Republic of China (PRC) and the relevant departmental regulations on real estate brokerage management.

References:

Baidu encyclopedia-real estate broker