Can the realty service enterprise provide other services beyond those stipulated in the realty service contract?

Many owners of a residential area reported that the residential area is away from the subway 1 1,000 m, which makes it inconvenient for many owners to go to work, and most primary schools for school-age children in the residential area are also near the subway, so the owners hope that the owners' committee can negotiate with the property management company to increase the service items of the fixed-point shuttle bus. Then, is it possible to add other services beyond those stipulated in the property service contract?

The lawyer replied.

The content of the realty service contract is the realty service provided by the realty service enterprise, and the object of the realty service is all the owners in the realty enterprise area. Because different owners are independent civil subjects, there are differences between individuals. Besides the same needs, there must be other special needs. Therefore, the realty service enterprise can provide contractual matters other than those stipulated in the realty service contract according to the entrustment of the owner. For example, in this case, the property management company can set up a fixed-point bus according to the needs of some owners. If necessary, car owners can enjoy this shuttle service every time they buy a "monthly ticket" or a ticket. Of course, this kind of service is a derivative service, not a legal obligation of the property service enterprise, and the property service enterprise shall not accept the service requirements put forward by the owner outside the property service contract.

Legal link

property management regulations

Article 43 A realty service enterprise may, upon the entrustment of the owners, provide services beyond those stipulated in the realty service contract, and the service remuneration shall be agreed upon by both parties.