Shandong property management college fengfu

Write experience, property management is mainly divided into the following parts:

1, professional management. Including cleaning, safety, engineering maintenance and conservation, greening and customer service reception management. Engaged in this part of the management, managers are required to have the corresponding professional knowledge and certain experience.

2. Business management. Including market expansion, enterprise development planning, financial management, human resource management, etc. Engaged in this part of the management, managers are required to have some experience in enterprise management. Of course, it would be better if you could master more professional management knowledge.

To sum up, the answers to your questions are as follows:

1. Make clear whether the management you want to engage in is professional management or enterprise management. For the former, general enterprises are mainly professional management talents, that is, each major is managed by corresponding professionals, and functions and business do not cross. If you want to do professional management, you must choose a major suitable for your own development according to your own conditions, starting with business knowledge and supplemented by some management knowledge.

If you want to engage in enterprise management, you must have the necessary knowledge of enterprise management, such as enterprise strategic planning, financial management, human resource management and so on. Enterprise management talents must be comprehensive talents. After understanding these contents, we can understand the professional knowledge of property from a big perspective.

2. Property management enterprises are people-oriented enterprises. Because both the server and the client are people. Internally, what you need to do is how to improve the quality of employees, and on the basis of ensuring the standardization of service output level, let employees provide "personalized and humanized" services to show the uniqueness of your enterprise.

Externally, you should be able to subdivide different service markets according to different property service objects, design and provide different service items, and respond and meet customer needs in time.

3. There are two technical cores of property management enterprises. One is "reception service" and the other is "professional technology". Because space is limited, I won't go into details here. You can experience it yourself.

4. The profit model of property management enterprises lies in "establishing brand advantages, winning the market with differentiated services and bringing benefits with scale operation". I don't need to talk about it at all. You should know when you think about it.

5. Risks of property management enterprises include: government policy risks (including legal risks), risks left over by the development market, and risks brought by the immature consumer market of owners. This is the focus of management.