How to treat the frequent unplugging of neighbor charging piles? Anxiety and misunderstanding have always been the resistance to the promotion of new energy.

In the past two days, a news that "Chongqing men frequently unplug their neighbors' charging piles" has caused a lot of public opinion. Why are you doing this? The reason is very simple, that is, he is very worried about the spontaneous combustion of his neighbor's new energy vehicle when charging, "afraid of burning the whole building." "

In a mediation video posted online, you can feel the excitement of this neighbor. In addition to expressing their concerns about vehicle spontaneous combustion, there are a few words that are very heartfelt:

"Do you know many spontaneous combustion incidents now?" The police explained that the charging piles were only allowed to be installed after being approved by the State Grid and the property. He immediately said: "Property approval should not pass!"

The police patiently explained: Now all countries are advocating new energy vehicles, but this explanation made him even more excited and said, "Are you a fool? Try replacing your car with a new energy vehicle. "

Fortunately, after some patient mediation, it was made clear that this charging pile used 220V household electricity, not high-voltage electricity, and the attitude of neighbors began to ease.

This news triggered a heated discussion among netizens. From everyone's comments, we can feel that although the act of unplugging the neighbor's charging pile is irrational, we are worried that "the electric car will ignite the whole garage and burn down a building", but it has won the solidarity and support of many people. "In case of an accident, who will be responsible? Who loses money? "

Therefore, whether the relevant approval process and the daily management of the property are reassuring is another deeper problem-however, it is also common for consumers to buy new energy vehicles, but residential properties do not allow owners to install charging piles in the garage.

Two friends in "Miscellaneous Talk on Vehicle Industry" have encountered such difficulties. "How much trouble does it take to install a charging pile for a new pure electric vehicle? The article "Residential Property: Reporting to the Headquarters and Signing the Four-Party Contract" describes in detail the difficulties in the installation of renren piles-because the process is too complicated, it has not been solved so far.

For this matter, some people even took the property to court, and it is understandable to think about it carefully.

Neighbors are worried about the fire, are they pulling out charging piles, and are they not allowed to install charging piles in residential properties? The discussion triggered by similar incidents has exposed that the public's cognition of new energy vehicles needs to be solved urgently, which is also a major obstacle to the promotion of new energy vehicles. The author thinks that this matter should be divided into two parts: first, the causes and preventive measures of spontaneous combustion of new energy vehicles; Second, how do we view the spontaneous combustion of new energy vehicles? Only by separating these two issues can the public's anxiety and misunderstanding be decomposed into various responsible subjects. ?

Compared with fuel vehicles, new energy vehicles are still a new thing, and it is normal for everyone to have resistance to new things. Once upon a time, when promoting new energy vehicles at the national level, various policies were favorable. At this stage, many speculators blindly pursue industrial scale to gain profits. In the case that the relevant technical regulations are not perfect, the combination of playing with sleeves, weak technical management and control, and emphasizing the sales model led to uneven quality of early electric vehicles, and there were not enough investigation reports to explain the accidents. The impression that "electric cars are unsafe" often stems from that chaotic period.

There is a popular saying in the press called. "Message =? Information "means that information is a kind of information. The public's fear of spontaneous combustion of electric vehicles is easily captured by the media, so the report of spontaneous combustion of electric vehicles will certainly not be missed. In the long run, "spontaneous combustion of electric vehicles" has become a public topic. A spontaneous combustion event may be reported in the news, but it will also be repeatedly counted by the media and forwarded by multiple platforms. It is conceivable that once good neighbors who frequently pull out piles are interested in this matter, it is not surprising that they will naturally be trapped in this kind of information for a long time in the era of Internet algorithms.

It is not to say that we should weaken the spontaneous combustion of electric vehicles, but we should not just stay at the level of Bo's concern. The author thinks it is a pity that every time after hearing the spontaneous combustion incident, the follow-up investigation of the cause always fails to see enough information, or the follow-up spread is always less than the incident itself, and the public's knowledge is very limited. In fact, there are many reasons for charging spontaneous combustion, especially the small brand pure electric vehicles produced under the "crowdsourcing cooperation" mode. Most charging piles and batteries are outsourced. If something goes wrong, it is often unclear who is responsible. At this time, how to deal with the relatively mature big brands also affects the public's awareness of the safety of electric vehicles-of course, investigating and disclosing the reasons is also a great challenge to the public relations ability of car companies in crisis, and even it is a compulsory course for the brand road of new energy vehicles.

Recently, two spontaneous combustion accidents occurred in a certain place of a brand model of a new power. The author has noticed that there have been reports about this situation on the Internet, and one spontaneous combustion incident occurred when the vehicle was charging. Because the vehicle participated in the local taxi electrification project, this incident attracted the timely attention of the local government and automobile enterprises. The document explains the background of vehicle operation, the causes of spontaneous combustion and the attitude of automobile enterprises. Embarrassed, the brand is preparing to go public, and such an accident will inevitably have an adverse impact on it. It is precisely because of this that the author believes that the timely feedback of enterprises is related to sincerity and integrity, which is very important at this juncture. At this point, the urgent task is to face up to the problem and solve it.

Write at the end: a market needs everyone to operate together. In the promotion of new energy electric vehicles, not only car companies should inform the benefits of such vehicles with marketing ideas, but also the participation of relevant institutions and units, telling everyone how to identify qualified new energy vehicles, how to correctly use and maintain new energy vehicles, and relevant supporting management measures should be standardized and implemented in the property and charging pile industries as soon as possible. At the same time, the mainstream media should also cooperate with more scientific research on the technical principles and maintenance skills of new energy vehicles, objectively report and track spontaneous combustion events, promote the healthy development of the industry, and play a supervisory and active guiding role.

Pay attention to the car industry, talk about cars, play with cars and talk about cars together!

This article comes from car home, the author of the car manufacturer, and does not represent car home's position.