What are the contents of municipal facilities management in property management?

Property management includes: maintenance and management services of houses and their equipment; Greening management services; Health management services; Public safety management services; Community traffic organization and management services; Public municipal facilities management services; Fire management services; Illegal building management services.

Property management services shall maintain the residential and public facilities in good condition, clean and beautiful environment and good public order, and ensure the convenience and safety of property use, and shall be implemented in accordance with the following requirements:

(a) in accordance with the technical standards and norms stipulated by the state and this Municipality, as well as the annual plan of property management services approved by the owners' committee, the implementation of management services;

(2) Before the owner and user use the house, inform the owner and user in writing of the use and maintenance methods, requirements, precautions and relevant provisions of laws and regulations of the * * * parts, * * equipment and public facilities of the house;

(three) often conduct a comprehensive inspection of the property management area, and regularly maintain the * * * parts of the house, * * equipment and public * * * facilities;

(four) found that residential parts, equipment or public facilities damaged, immediately take protective measures, and in accordance with the provisions of the property management service contract for maintenance;

(five) to receive the damaged property, repair, maintenance and disposal within a time limit;

(six) do a good job of property maintenance, update and cost records, and properly keep property files and related financial books;

(seven) submit the income and expenditure accounts of property maintenance and renewal fees to the owners' committee every six months for review;

(eight) regularly listen to the opinions and suggestions of the owners' committee, owners and users, and improve and perfect the management services;

(nine) found in violation of this Ordinance or the owners' convention, immediately dissuade and stop, and report to the owners' committee and the relevant administrative organs;

(ten) in accordance with the requirements of the property management service contract, do other management services entrusted by the owners' committee, owners and users.

In addition to the provisions of the preceding paragraph, the property management enterprise shall cooperate with the residents' committee to do a good job in community management and community service.

Property management usually includes two major contents: daily management and special services.

Current management

Daily management is economic management and service, including the following contents:

Daily maintenance

Mechanical and electrical equipment, water supply, power supply system and * * * facilities supporting the property should be maintained regularly to maintain good working conditions and prolong the service life of the equipment.

Cleaning and greening

For a residential district, cleaning and greening can create a good and comfortable working and living environment for owners and residents, and cultivate people's awareness of being close to nature, loving nature and life.

guard

In real life, everyone wants to feel safe. Property management should do a good job in safety, eliminate unsafe factors in the bud, so that owners and users have no worries and ensure the safety of people's lives and property.

Fire fighting work

Property management should attach great importance to fire fighting, ensure that fire fighting equipment is in a good standby state, and train an amateur fire brigade to respond immediately in case of fire. In addition, it is necessary to improve the awareness of fire prevention and self-help of owners and users.

Daily maintenance

There will be many problems in the use of the property. In order to facilitate the owners and users, it is necessary to have a full-time maintenance team to deal with all kinds of minor repairs and urgent repairs in time.

Collect various fees, keep and use management funds.

Regularly collect management fees, prepare budgets, income and expenditure accounts, and publish them regularly for the supervision of owners and users.

Coordinate all aspects of social relations.

Property management companies should keep in touch with police stations and neighborhood committees and coordinate their work. The management company should also communicate with various government departments related to property, such as water supply, power supply, gas, telecommunications and municipal administration. , so that all situations can cooperate with relevant departments and be resolved as soon as possible.

Handle the interpersonal relationship within the property.

Large-scale properties are occupied by owners and users of various occupations and personalities. Property management companies can provide communication opportunities for owners and users, deepen understanding and reduce disputes and disputes by carrying out networking activities.

Special purpose

Special service refers to providing various special services according to the needs of owners and households, usually paid. For example, delivering milk to newspapers, taking care of the elderly, patients and children, booking tickets, purchasing, home delivery and so on.

legal ground

property management regulations

Article 34

The owners' committee shall conclude a written realty service contract with the realty service enterprise selected by the owners' congress. Property service contracts shall stipulate property management matters, service quality, service fees, rights and obligations of both parties, management and use of special maintenance funds, property management premises, contract term, liability for breach of contract, etc.

Article 35

The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.