A property manager in Changsha called the owner "unruly". Customer: I have already called to apologize. what do you think?

A property manager in Changsha issued a satisfaction questionnaire among the owners. After the owner opened it, he found that it was actually noted. Break the rules? And other related irritating remarks, such as health problems, quarrels, and more negative news in the group. So these owners were very angry and asked the housekeeper to give an explanation. The housekeeper said that this was what the housekeeper said before, not what she said, but now she has called the owner to apologize. The property company said that the former property manager was from Changsha and his words were straightforward. Now he's gone.

I have the following views on this matter:

First, it is normal for the owner to be angry, because he bought a house in this community at such a high price, and the property was hired as a housekeeper to serve himself. Why is the property attitude so arrogant now, dare to say that the owners are unruly? This is insulting and disrespecting the host. The owner must be very angry when he knows, so he has reason to hold the property manager accountable, let him explain clearly, apologize, and then change his words. This can't happen again.

Second, some owners really don't obey the rules. Some owners feel that they are above themselves by paying some money, treat the property manager as a watchdog, and don't respect the property staff on weekdays, so it is normal for the property staff to be unhappy. After all, they have dignity, and there will be some contradictions between the property and the owners. In particular, the owners really do not pay attention to hygiene, like to send negative news in the group, love to complain, have a bad attitude, or default on property fees and so on. That's why the property manager couldn't bear it, and that's why he wrote this statement.

Third, the existence of unruly owners is necessary. Although some behaviors of unruly owners are unreasonable and wrong, owners should correct their behaviors. But it is precisely these owners who have to make trouble without reason, set high standards for the work of the property, and occasionally find trouble with the property, so that the property does not dare to ride on the owner's head and dare not perfunctory the owner. Many owners enjoy better service because of these unruly owners.