Is property customer service easy to do?

Why is the customer service of the property company easy?

There are many kinds of property customer service, including residential property, office property and industrial park property.

In contrast, the customer service of office buildings is better, and the work content is easier, similar to administrative work, but with more hands and less brains. If you are young, you can try, the threshold is not high, but if you want to do well, you still need to accumulate experience seriously and learn a lot about being a man and speaking.

Residential property is the place with the most complaints, because it is the owner's own house, and the problem is urgent and easy to get angry, but you should exercise more.

Is it difficult to be a property customer service? what are you going to do？

Daily work contents of property clients:

1, and accept the owner/tenant's repair report, complaints, suggestions and opinions. , and make records;

2, do a good job in the area in charge of property management fees or other fees collection;

3. Send notices and documents in the area;

4, patrol the public * * * area, do a good job in the management of property management services in the region.

5. Complete other tasks assigned by superior leaders.

Is property customer service easy to do?

Property customer service work content: 1. Customer file management, including file registration, recording and updating. 2. Handle customer communication, maintenance requests and complaints, register such incidents, assign others to handle them, and pay a return visit. 3, check-in, decoration procedures, parking lots, clubs, swimming pools, community venues, goods release and other procedures. 4. Collect management fees and other fees. 5. Planning and implementation of owner's activities. 6. Publicity of community culture, production of blackboard newspaper, etc. 7. Write company-related reports, formulate notices and implement training. This position is most likely to rise in a property management company. Being a property manager is no problem, and it is also the most powerful in the grassroots departments of property management companies. Mainly to accept complaints from owners, apply for maintenance, deal with repossession, decoration and other matters.

Property customer service sometimes has to suffer indignities. Relatively speaking, if it is just a charging pile, it should not be too much trouble.

Friends, is it easy to do property customer service?

You need to face all kinds of people, some are easy to talk to and some are difficult to get along with, which is normal and ubiquitous.

Is there a future for doing property customer service?

If you really do something, you have a future. Customer service → supervisor → manager. How do you choose?

Is the customer service of the property company easy to do?

Customer service of property companies is not easy to do. The salary of high-end property is still relatively high, generally low, and you can meet all kinds of owners, good and bad, but it is very training. Can practice a good mouth. But also depends on whether the property company is formal. Big companies are hard to do. They should pay attention to service attitude, gfd, etc. There are many demands, but the salary is relatively high. Small companies are informal and have low requirements, but their wages are not high.

Is the property customer service in the community easy to do? What is the average salary? Is this job good?

Property customer service needs to have a strong psychological endurance. The work of customer service includes: building acceptance notice, building inspection and maintenance notice, maintenance progress notice, property management fee collection, daily maintenance record, maintenance notice handling, owner's complaint, complaint feedback, result follow-up, contact with external departments, etc. In short, the salary is not high, but it will be very annoying.

Is there a future for customer service in a property company?

It doesn't make any sense. There is no technical content, in the final analysis, it is to answer the phone, make a phone call and run errands.

If there is no better job. You must do this job well first, then try to be a customer service manager, and then change jobs after you have some experience …

Is the customer service housekeeper of the property company good?

Ok ... I'm a property major and I'm going to be a junior this year. I don't know whether the property you are talking about is a commercial property or a residential property, so let me talk about the customer service department. The customer service department receives customers, accepts consultation and complaints, receives maintenance information, handles customer relations and collects property fees. (When the payment is made, the company will have finance, and the customer service will only urge the payment of the property fee, and the owner will pay the property fee as an aid).

Let's talk about the big environment. Property (residential) work is very good, the salary is very poor, and the owner has no respect for the property personnel. If you don't have good psychological quality and anti-attack ability, don't study this major, but the only advantage is that it is easy to find a job. Some property companies treat women as men and men as slaves (a senior said she was an intern at Vanke). Overtime in some projects will increase to 12 (another study). My sister's internship experience is also in Vanke. Her internship fee is 50 yuan every day. Do you think that even Vanke, one of the best in China, can be better than other property companies? As for other petty bourgeoisie, I won't talk about it. Let's mention it. A senior went to another property company for an internship to collect property fees. As a result, an owner of their community said, "Get out of here, or I'll let the dog go." Holidays have also been scolded by some property companies. I can't remember how many times I have been scolded. The threshold of this job is very low, and it is difficult for individuals to do it. Being a different property manager at the grass-roots level of a property company has no technical content, let alone supporting the family (a senior has worked in a well-known property in China for three or four years, and his salary is still more than two thousand yuan, except for a little insurance and a gold).

But then again, the future of real estate is bright (it was called so ten years ago). The country is regulating this industry ... The key to the future is whether we can wait until that day? However, generally speaking, doing commercial property is better than doing residential property. Generally speaking, a commercial property is not as leisurely as a residential property, and the property fee is higher. General property companies will not suffer, and now many simple cleaning jobs are outsourced to a property company (such as sanitation).

Although the treatment and working environment of the property industry are not very good now, you should know that this industry has only developed for more than 30 years in China. It is normal to expose problems. When the treatment of the property industry is good, no matter how many talents there are, it is difficult for this industry to develop. We should not always consider the immediate problems, but we should also take a long-term view.

In fact, none of the above is my own opinion, and some are the opinions of my classmates and teachers, which are for reference only (after all, I haven't really understood this industry). The key is that you hope you can think about it carefully and don't think like we have no way out. If you ask me what my point of view will be, I will ask what my plan is. My temporary plan is to work in the property for a period of time after graduation to see what my personal experience is like. ...

This question has been answered before, and it has been slightly revised today.

I hope I can help you ... or I hope I can adopt it (* _ _ *).