Summary of nursing annual work

Summary of annual nursing work: 5 articles

Time flies, and in a blink of an eye, a year has passed silently. Looking back on this year's work, I believe everyone has made great achievements. At this time, how can the most critical year-end summary fall! The following is my nursing annual work summary, I hope you like it!

Annual work summary nursing anthology 1 20__ years passed quickly. Over the years, under the correct leadership of hospital leaders, nursing directors and department directors, we have adhered to the concept of "disease-centered" clinical service, carried forward the spirit of saving lives, been good at summing up experiences and lessons in our work, and done a good job in medical care. At the same time, it has been widely praised by patients and recognized by leaders at all levels and nursing chiefs. Completed the task of 20__ years well. This year's summary report is as follows:

1. Ideological and moral, political quality:

Can conscientiously implement the party's basic line and policies, and actively study political theory through newspapers, magazines and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, take the initiative to study nursing professional knowledge seriously, have a correct attitude and be serious and responsible. In the process of medical practice, we should strictly abide by the medical ethics and standardize the operation.

2. Professional knowledge and ability:

In line with the goal of "making the work better", we have cultivated innovative consciousness and successfully completed the following duties: assisting the head nurse in ward management and sorting out medical books. Treat every illness seriously, treat every illness as a good friend and a good relative, and always put yourself in others' shoes and think about other sufferings. Do a good job in writing medical books. The writing of medical books needs to be serious and responsible, with a correct attitude and clear thinking. I seriously study the writing standards of the department, and carefully write nursing records, critical care records and rescue records. Abide by the rules and regulations, and keep in mind the three basics (basic theory, basic knowledge and basic skills) and three strictness (serious attitude, strict requirements and strict laws).

In order to improve the theory and operation level of each nurse, the nursing department sets strict standards for work, makes a good nursing plan and has a correct attitude. "The doctor is the mother" is based on doing everything possible to alleviate the pain of the disease. I hope all patients can recover as soon as possible, so every time I enter the ward, I spare no effort to encourage them, help them understand the disease and establish the belief to overcome it. I felt very happy when I saw that my illness had recovered.

Nursing is a sacred cause, and I think it is a member of the nursing team. In the future, I will redouble my efforts and make due contributions to this kind of nursing career!

In the next 20__ years, I will continue to carry forward the spirit of the past years, do my job well, be responsible for my illness, never let it get worse, and be absolutely responsible for my work. This is the minimum work that a good nurse should do to save lives.

As a nurse, I am always aware of the heavy responsibility I shoulder. I won't wipe my ass for the hospital, it will only inspire me to work harder. I will also be strict with myself in my life, and I believe I will do it!

Selected annual nursing work summary, chapter 2, 20 _ _, my job is to guide and care at the front desk. Front desk guidance is a challenging job, because there are various diseases and various consultation questions, which sometimes make me laugh. I can answer them seriously and patiently. A smile of satisfaction with the disease is what we do.

Our work includes consulting, accompanying doctors, sending doctors, communicating and coordinating, checking mobility and hospitalization, providing wheelchairs and flatcars free of charge, distributing various newspapers, health education publicity materials and department profiles; These things are very inconspicuous, but if they are done well, they can provide great convenience for patients, make them feel happy and gratified, and increase their goodwill and trust in the hospital. If it is not done well, it will affect patients' evaluation of the hospital and destroy the overall service image of the hospital.

After working for a long time, some people will despise our work, thinking that it has neither technical content nor economic benefits, and it is trivial and futile. Without a strong sense of professionalism and responsibility, the passion of our employees can easily be stifled in complicated and ordinary things. Passion is the most valuable service quality. Service without passion is like a classroom without soul.

1. Establish new ideas and improve employees' sense of professional responsibility.

1), serving patients well is to understand the hospital environment and related matters, and our staff are patients.

Zhang "green card", patients come to see a doctor, we are receptionists; Patients come to consult, we are consultants; The patient is inconvenient to move, and we are accompanying doctors; Patients are not satisfied with the services of other departments. We are coordinators, and our ultimate goal is to meet the needs of patients by all means. Real dedication and sincere service have opened the door for patients and won their trust.

2) To serve patients well, it is necessary to do a good job in the "walking dictionary" of hospitals where patients can't check and ask questions. As the first stop of hospital service, you should contact that year every day.

For people of different ages and personalities, how to make these hopes come and be satisfied is a test of our knowledge, wisdom and communication skills. We should not only be familiar with the environmental technology and equipment of the hospital, but also be familiar with the specialty, diagnosis and treatment scope, characteristics and expert characteristics of the department. Through proper conversation, rich knowledge and sufficient patient needs, win the trust and recognition of patients. It builds a bridge between patients and hospitals.

2. Through various trainings, the overall quality of employees has been improved.

The key to improve service quality is to improve the quality of waiters, but we should master theoretical knowledge and professional skills, and improve the quality of consulting doctors by formulating relevant responsibilities, systems, norms, professional training and etiquette training, so that we can have a high professional quality. Our work and other nursing practices should not be underestimated, and it is the window to reflect the quality service of the hospital. Only by understanding from this level can we actively and enthusiastically help patients who come to see a doctor.

3. The scientific management of outpatient area has created an orderly medical environment.

Outpatient medical treatment often leads to unnecessary crowding and quarreling, which will lead to disorder if not handled properly. Be compassionate, treat the disease as your friends and relatives, understand and understand the pain and troubles caused by the disease, grasp the state and various needs of the disease in time, and patiently answer their questions. At the same time, we should keep a cool head, calm our impatience with the disease, do a good job of persuasion, seek medical treatment in an orderly manner, and maintain the order of outpatient service.

In addition, the guidance nurse is responsible for keeping the outpatient environment clean. For example, when patients and their families are seen smoking or littering everywhere, they can be corrected politely, so that every patient can feel that they abide by the relevant rules and regulations of the hospital and create a quiet, orderly and clean medical environment.

In 20 _ _ years, according to the general requirements and deployment of the hospital nursing department, the management of the nursing work in this department was strengthened, and the planning and identification with hospital quality management year as the guide, disease as the center, quality as the core and quality control as the focus were well realized. With the care of hospital leaders and nursing department and the joint efforts of nurses, the nursing work in the department was successfully completed. The nursing of 20 years is summarized as follows:

1. Clarify the division of labor among department members, and strengthen the management of nursing staff responsibility system.

According to the requirements of the nursing department, the department has formulated various rules and regulations. According to the workload, the nurses in the department clearly divide the work and implement the responsibility system. In practice, strengthen the management of nurses' duty system, so that every nurse can be clear about his responsibilities and do a good job in nursing work carefully.

2. Take the illness as the center, advocate sexual service and strengthen nurse-patient communication.

In order to meet the needs of medical services, create a hierarchical service concept and care, establish a good social image, and promote the sustained and stable development of hospitals, all departments adhere to the principle of taking diseases as the center, provide warm and thoughtful sexual services for diseases on the basis of respecting, understanding and caring for diseases, respect the dignity of diseases, and pay maximum attention to the reasonable needs of diseases.

First, the responsibility nurse warmly receives the newly admitted patients, sends them to the bedside, and actively introduces the ward environment, work and rest time, rules and regulations and attending doctors to the patients or their families. During hospitalization, nurses with responsibility system should know seven things about diseases, focusing on reasonable nursing and disease knowledge education and nursing. Understand and pay attention to the causes, living conditions and needs of diseases, and take family service as one of them. Department nurses care about patients in life, provide daily necessities and financial support for diseases, and help difficult patients solve problems. Strengthen nursing, comfort patients with love, enhance patients' confidence in overcoming diseases and promote early recovery. Pay attention to communication and exchange with patients in nursing work, and win the understanding and trust of patients with a non-discriminatory, respectful and caring attitude.

Strengthening the communication between nurses and patients, doing well in disease knowledge and preventive health education are the prerequisites and necessary conditions for doing well in nursing work. All the patients in our department are infectious diseases, and some patients are patients with chronic liver disease. In order to improve their understanding of diseases and better cooperate with medical care, during hospitalization, the responsible nurse should plan and guide each patient from the aspects of rest, drinking water and isolation, and explain the relevant disease knowledge at the same time, so as to eliminate the fear brought by patients' knowledge, theoretically decompress patients, let patients understand the significance of cooperating with medical care and nursing, and turn passivity into initiative. Before the patient leaves the hospital, the responsible nurse should do a good job in discharge education and preventive health care guidance, so that the chronic disease can master the common sense of health care, reduce the probability of disease recurrence and improve the quality of life.

3. Strengthen ward management and create a good medical environment for patients.

According to the route of disease transmission, departments should do a good job in isolation management of diseases. Different disease units are isolated to prevent cross-infection. Strengthen the management of each channel, enhance the awareness of double isolation between doctors and patients, and strengthen the protection of employees. In order to ensure that the items in the ward are placed neatly, neatly and orderly, the head nurse will lead the responsibility system to clean the bed and arrange the bed units and items. Strengthen the management of ward property manager and do a good job in health care of diseases. Through our efforts, the ward environment is clean and elegant and patients feel comfortable and satisfied.

4. Strengthen disinfection and isolation, and strictly control the occurrence and development of hospital infection.

Strictly abide by the disinfection and isolation system formulated by the hospital infection management leading group, and strictly control the technical principles of bacteria in nursing operation. For the treatment of diseases, band disinfection is realized. Sweep the bed every time you get wet, and disinfect the door handle and bedside table. After disinfection, wipe the table top of the treatment room and carry out ultraviolet irradiation disinfection. Do air fumigation and air culture in the disposal room regularly, and make registration.

All kinds of medical wastes should be destroyed, soaked, repackaged and handed over to relevant personnel, and registered and double marked in time and seriously. Terminal disinfection was carried out in the ward after discharge, which put an end to the occurrence of nosocomial infection. At the same time, the department has set up a hospital infection control team, and every time an evaluation plan is formulated, supervision and inspection should be done carefully in disinfection and isolation.

5. Strengthen the writing of nursing part and the regular inspection and evaluation of all kinds of nursing to improve the quality of nursing.

Quality management is the eternal theme of the hospital, and regular inspection is the guarantee to improve the quality of nursing. In order to improve the quality of nursing, according to the nursing characteristics of the department, combined with the inspection and assessment rules formulated by the nursing department, the department formulated the key points of weekly and every nursing assessment, and made inspection and assessment from nursing forms, document writing, basic nursing and other aspects, and made records carefully. Department nursing should be focused, arranged and planned every week, and implemented strictly according to the plan, and summarized at the same time.

In the quality management of basic nursing, we should strengthen the basic nursing of critically ill patients. During the operation, we should strictly abide by the nursing operation norms, emphasize and implement the bacterial operation, and do a good job of protection.

In the aspect of link quality, we should pay attention to the timeliness and standardization of nursing medical record writing. The writing of medical records requires standardization, and at the same time, nurses are required to constantly enrich and enrich the writing content on the basis of timeliness, truthfulness and accuracy, so as to improve the connotation quality of nursing medical records.

In safety management, disinfection and isolation, strengthen supervision and assessment, so that the department has no cross-infection and nosocomial infection throughout the year.

Departments insist on nursing quality inspection every four times, analyze the reasons for the deficiencies in the inspection in detail, and strengthen nurses' service awareness and quality awareness through in-depth ideological education. Summarize experience and lessons, put forward rectification opinions, and supervise the rectification effect.

6. Pay attention to improving professional quality and strengthen the training of three basics and three strictness.

In order to better serve patients and reduce their pain, nurses must have good professional skills and solid professional knowledge. Therefore, the department pays attention to the cultivation of nurses' professional quality. Under the strict requirements and organization of the hospital nursing department, he actively participated in the business training and lectures of the whole hospital, ensuring the attendance rate of more than 95%. The department regularly organizes nurses to study and train their professional knowledge and operational skills every week. In the training activities of the nursing department of the hospital nursing department, all nurses in the department actively participate in the training, regardless of morning and evening, and work hard on holidays. In the nursing theory and operation assessment organized by the hospital, the nurses in our department have achieved good results.

7. Actively carry out nursing rounds and nursing discussions.

Each department organizes nurses to carry out nursing business and political rounds, and records them. The nursing department regularly participates in rounds and evaluations. Understand and check the completion of responsible nursing work through nursing business rounds. The head nurse gives timely guidance to the nursing plans and measures formulated and implemented by the responsibility system nursing, and organizes discussions and solutions to difficult nursing problems to improve the nursing effect and quality. At the same time, by organizing nursing rounds, we can understand and publicize some new businesses and technologies to improve the professional and technical level of ward nurses.

8. Strengthen the comprehensive quality training of nurses.

Strengthen the comprehensive quality training of ward nurses, improve service attitude and service level, promote the integrity of departments, set an example for nurses to regard patients as relatives, care about their sufferings and solve life difficulties for patients' diseases, and call on all members of departments to learn. In response to the call of the hospital, we chose the nursing technology mode and listed the service in our business, which won the trust of patients. Driven by advanced models, the departments United and cooperated, which promoted the smooth completion of various nursing work and was also recognized and praised by patients.

The above is a summary of liver disease areas in 20__ and the first half of 20__. While affirming the achievements, we should also clearly see the shortcomings, be brave in innovation and persevere in management consciousness; In the standardization service, we also need to mention; There are still a few comrades who are indifferent to the implementation of rules and regulations. Therefore, in the second half of 20__, we will continue to promote and strengthen the construction of the department nursing team, proceed from the essence, constantly enrich and improve ourselves, and become an excellent nurse with good quality. We believe that with the efforts of hospital leaders, nurses in nursing departments and departments, we will certainly do better nursing work!

Under the correct leadership of the director and head nurse, and in line with the service tenet of "people-oriented", the annual work summary has carried out high-quality nursing service, strengthened basic nursing and successfully completed all nursing work. The work is summarized as follows:

First, in terms of ideology and politics.

Actively support hospital policies and regulations, abide by medical ethics and operating norms, adhere to patient-centered, strictly meet the requirements of an excellent qualified nurse, adhere to quality as the core, take patient satisfaction as the standard, and firmly establish team spirit.

Second, work and study.

Study hard on professional knowledge and overcome business deficiencies. Actively participate in the rescue work of this department. Since the beginning of this year, a * * * has participated in the rescue of about X cases; Actively promote high-quality nursing service, do basic nursing well, take the lead and actively participate in it, such as washing hair, cutting nails and taking a bath for patients. And don't rely on students and interns in everything, and don't put on a condescending posture, which can play a leading role. Actively learn new technologies and new businesses. Strictly implement the operating procedures in the work, abide by the rules and regulations of hospital departments, always pay attention to maintaining the concept of sterility, treat the work seriously and responsibly, be meticulous, work overtime, establish a high sense of collective responsibility and honor, unite with comrades, overcome various difficulties, and put work first in everything. I do my best to do a good job in teaching and strive to cultivate new nursing talents for the department. In my opinion, to do a good job in nursing, we must first have the spirit of loving and working hard, be able to feel at ease in nursing professional work, have a correct outlook on life and values, and have good moral character. Therefore, when teaching, I pay attention to the cultivation of freshmen's ideological quality, followed by pre-job professional ethics education, rules and regulations, nursing behavior standard education and basic nursing knowledge, specialist knowledge and nursing technology operation training. I have taught X freshmen this year. In daily nursing work, I not only strictly demand myself, but also actively find and solve the problems existing in nursing work, especially the problems existing in young nursing work, so as to promote their growth. Actively participate in the training and assessment of nursing operation organized by departments: intravenous infusion, cardiopulmonary resuscitation, intravenous infusion and aseptic operation; He wrote X nursing papers throughout the year and published them in journal of nursing administration.

Third, there are problems.

1. Occasionally, the operation is not standardized and the concept of sterility is not strong.

2, the work is full of the status quo, not active enough.

Fourth, the direction of development

(1) Do a good job in theoretical study.

(2) Under the care and guidance of the hospital leaders and department directors, successfully complete the medical and nursing tasks, earnestly perform their duties, love their jobs, and actively write papers.

(3) Take the department as the home, work actively, treat patients with enthusiasm and patience, and meet patients' needs.

Nursing is an ordinary job, however, we use sincere love to heal the trauma of patients' hearts and ignite the courage of patients to overcome diseases with fire-like enthusiasm.

With the support of hospital leaders and department directors and the mutual cooperation and support of various departments, I successfully completed this year's nursing tasks, which are summarized as follows:

First, provide quality nursing service for patient care.

1, adhere to the patient-centered, patient satisfaction as the core, and patient requirements as the goal. First of all, we should give patients humanistic care, think from the needs of patients, and establish the concept of caring for and respecting people. Secondly, with warm, cordial and warm words, understand and sympathize with patients' pain, make patients feel cordial and natural, strengthen communication with patients, explain the occurrence and development of diseases in an easy-to-understand way, introduce in detail the purpose of various examinations, matters needing attention in doctor's advice, carefully observe the changes of illness, and cooperate with doctors to rescue critically ill patients.

2. Grasp the patient's psychological state and formulate humanized and personalized nursing measures. Even if the nursing effect is evaluated, patients should be involved in treatment and nursing to eliminate tension and anxiety, so that patients can feel safe and satisfied. As long as we persist in taking patients as the center, patient satisfaction as the core and patient needs as the goal, we can provide high-quality personalized services, and patient satisfaction is the core of hospital work. The improvement of patient satisfaction is essentially the honest relationship between patients and hospitals. As long as patients are satisfied, patients can become loyal customers of hospitals.

Second, to ensure nursing safety

1, strengthen system and responsibility education. Reaffirm the responsibilities of nursing staff at all levels, clarify the post responsibility system and nursing work system, and all nurses should perform their duties to prevent patients from changing infusion bottles and pulling out needles themselves.

2. Strengthen learning safety management. Organize sisters in departments to carry out legal awareness education, improve their anti-risk awareness and ability, designate nurses with clinical experience, strong sense of responsibility and qualifications as teaching teachers, and cultivate their communication skills and clinical operation skills.

3. Improve the nursing risk plan. Pay attention to cultivating nursing emergency ability in daily work; Improve the nursing emergency risk plan, evaluate each emergency work retrospectively, draw lessons from it, and improve the ability of nursing to deal with emergencies.

Third, strengthen nursing quality control.

1, redesignate feasible inspection and assessment quality control rules, carry out key quality inspection regularly or irregularly, conduct random inspection on the problems found out, give feedback to the quality inspection of nursing department, conduct comprehensive analysis, find out the reasons, analyze the insufficient reasons and make timely rectification, check the implementation of rectification, and strengthen the service awareness and quality awareness of nursing staff.

2, constantly modify and improve all kinds of nursing quality standards, and implement all kinds of nursing work according to the standards.

Fourth, the existing problems

1, ward management is not satisfactory, there are many new nurses and lack of experience.

2, due to the shortage of nursing staff, the basic nursing department is not in place, such as the first-class nursing patients failed to get the first-class nursing service, which is second only to the daily work.

The nursing work in the past year has received the attention, support and help of the hospital leaders, and the construction of professional ethics has made some achievements, but there are also shortcomings, which need to be further improved in the future work.