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The summary of real estate sales is short and incisive.
The summary of real estate sales work is short and incisive 1
Two years of real estate sales experience has made me realize a different life, especially in the case of _ _ _, and the baptism under strict management has also created my steady and practical work style. Looking back on the past step by step, I summarize the sales work as follows:
First, persistence is victory.
Perseverance and not giving up easily can lead to success step by step. Although we don't know when we will succeed, what is certain is that we are getting closer and closer to our goal. With tenacious spirit, get twice the result with half the effort. Continuous work will inevitably make people tired. Relaxation is human nature. The most difficult time, stick to it and it will pass. Similarly, in sales, customers raise various objections, give up the opportunity to explain to customers, and customers are lost; A little more persistence and persuasion will make a deal. Often hope lies in one more phone call and one more communication. At the same time, we will persistently learn the relevant knowledge of real estate specialty, so that our excellent professional quality can impress our customers from the heart.
Second, learn to listen and seize opportunities.
I think a good salesman should be a good listener. He should know all aspects of the customer's information by listening, and should not judge a book by its cover. He should not judge customers easily by his own experience. "At first glance, the customer thinks that this customer will not buy a house" and "this customer is too tricky and insincere", which leads to the loss of some customers. We should judge their potential thoughts through their words and deeds, so as to grasp the real information of customers, grasp the psychology of buyers, and hit the nail on the head at the right time.
Third, maintain long-term enthusiasm and enthusiasm for work.
I believe that hard work will make excellent employees. Therefore, from the moment I entered _ _ company, I have always maintained a serious work attitude and a positive and enterprising spirit. No matter what small things I do, I will try my best to promote my products. First, I must be fully familiar with my products, love my products, and treat customers with enthusiasm and enthusiasm. Down-to-earth follow-up with customers has made the impossible possible and the possibility a reality, and dribs and drabs of accumulation have created my outstanding performance. At the same time, I maintained the accumulated relationship with old customers. They all fully affirmed my earnest work and enthusiastic attitude, which brought me more potential customers and made my work performance by going up one flight of stairs. This is my harvest and wealth in sales work, and I am most proud of it.
Fourth, keep a good attitude.
Everyone has been in a bad state, and an optimistic salesperson will attribute it to the imperfection of personal ability and experience. They regard this as a necessary tempering process, and they are willing to constantly improve and develop in a good direction, while negative and pessimistic salespeople complain about opportunities and luck, always complaining, waiting and giving up!
The fable of the race between the tortoise and the hare appears constantly in reality.
In life, rabbits tend to be opportunity-oriented, and turtles always adhere to their core competitiveness. In real life, just like the end of the tortoise-hare race, people who keep accumulating core competitiveness will eventually defeat those who chase opportunities. Life is sometimes like climbing a mountain. When I was young and strong, I was always alive and kicking like a rabbit. At the first opportunity, you want to jump ship and take shortcuts. I want to give up my rest when I encounter setbacks. Life needs accumulation. Experienced people, like turtles, know the truth of walking at a constant speed. I firmly believe that as long as the direction is correct and the method is correct, step by step, every step is firmly on the road of progress, but they can reach the finish line earlier. If you rely on luck, your luck will run out one day. I have always insisted on doing what I can do well and making steady progress towards my goal step by step.
The summary of real estate sales work is concise and to the point II
I just came to _ _, and I am very confused. I don't know what kind of job I am suitable for. Fortunately, I entered the first company, starting from the front desk, and then came into contact with the position of sales assistant. From the initial hectic to coping freely, I gradually like this profession and feel that I am very suitable for this challenging job. I have been a sales assistant for many years, and I have learned a lot from it. In the accumulated experience, I also learned something from it, which is summarized as follows.
First, everything is difficult at the beginning.
Every industry has the same requirements and job nature for sales assistants. So when I got a new job, I had to start all over again. From being familiar with the environment to being familiar with the product, the process needs a process, but this process will not give you too much time, and it depends on your own efforts.
Second, communication is very important.
After working for so many years, I feel that communication with leaders, colleagues and various departments is essential. Good communication will make everyone's work go smoothly and reduce mistakes.
Third, the orderliness of doing things
Assistant work actually needs to do a lot of complicated things, and unexpected things will happen, which requires that everything you do should be arranged reasonably. Priorities should be clearly defined, and important things should not be forgotten or postponed. I have formed a habit now. Before going to bed every day, I have to filter what I want to do today or tomorrow in my mind.
Fourth, a strong sense of time.
When leaders and colleagues need you to finish things within the specified time, you must abide by this time concept and do it in advance. If you can't finish it on time, you must communicate with others.
Fifth, advance consciousness.
Just think about some things in advance and do them well, for example, when you decide to have tea tomorrow, buy tea in advance today so as not to worry.
Six, dealing with customers
Being a sales assistant sometimes requires dealing with customers. At this time, you can't make customers dissatisfied with the company's products and image because of your service, and let the salesman's preliminary work be done in vain. Therefore, it is very important to handle the relationship with customers.
Seven, things to do in detail.
Try to do things in detail, which will also help the follow-up work. In fact, the job of assistant is not static, and sometimes unexpected things happen, which requires coping ability and experience.
The summary of real estate sales work is short and incisive 3
Somehow, from the beginning of the year to the end of the year, 20__ is a challenging year for the real estate industry, and it is also a year for us to exercise in the face of severe cold. In this nearly a year, I have gained a little through hard work. The end of the year is approaching, and the purpose of reflecting on the past is to learn lessons, improve ourselves, make our work better, and have the confidence and determination to do our work better next year. Let me make a few summaries of this year's work.
I. Summary of the last evaluation and improvement
After passing the last exam, I deeply reflect on the existing problems, analyze the root causes of the problems, find out the reasons, and find the following problems, so I should work harder to correct them.
1, there are too few basic customer visits in sales work. In the previous work, there were 10 recorded customer visits from month to month, and the total number of customers visited by 1 salesperson in one day was calculated. Judging from the above figures, I didn't do my basic work of visiting customers well.
2. Communication is not deep enough. As salespeople, in the process of communicating with customers, we can't clearly convey the advantages of our company's housing to customers and understand their real thoughts and intentions; Unable to respond quickly to customer's questions. I don't know to what extent customers understand or accept the advantages of our house when conveying the information of selling houses.
There is no clear goal and detailed plan for the work. As a salesperson, I didn't get into the habit of writing work summary and plan, and the sales work was in a state of laissez-faire, which led to various adverse consequences such as no unified management of sales work, unreasonable distribution of working hours and chaotic work situation.
4. The development of new business is not enough, the business growth is small, the personal salesman's sense of responsibility and work planning are not strong, and his business ability needs to be improved.
All these need to be improved step by step, and we need to sum up experience, blaze new trails and improve professional quality.
Second, the completed work
1. Organize the mortgage loan and pre-mortgage procedures of the Housing Authority for customers' reference.
2. Do a good job in call reception and customer visit, and do a good job in customer analysis, follow-up and negotiation.
3. Understand customers' economic strength and bank reputation, and provide customers with comprehensive information reference.
4. Strengthen communication with banks and housing management bureaus, be familiar with their new businesses and policies, better serve customers and solve customers' doubts and concerns.
Third, the analysis of unfinished work.
1, sometimes impatient, often tit-for-tat for some customers who have more questions or talk more. In fact, for such customers, it may be more effective to adopt circuitous or soft means. Therefore, in the future, it is necessary to exercise more, increase patience, and make customers feel more intimate, so that they will have more trust.
2. Not paying enough attention to customers. Some customers need the constant attention of the sales staff, otherwise they may not ask you questions, but ask others or think for themselves, so that we lose their initiative in trading. So in the future, I will strengthen contact with customers, always pay attention to them, ask them questions, and then solve them politely, so that I can take the initiative and control the overall situation, increase my feelings with customers and increase the opportunities to bring guests.
Fourth, professionalism.
1, good team spirit and work attitude. The implementation of any strategy should be reflected through the market and strongly supported by the marketing team. Therefore, many companies will continue to carry out sales training for sales staff, hoping that sales performance will advance by leaps and bounds through these trainings. If you live with the lame, you will learn to limp. Everyone creates a sales atmosphere, and then sales training runs through the whole process of sales, which is more about the adjustment of mentality at work, that is, the training of marketing psychology, so that everyone can concentrate their wisdom on sales. This is the power of unity and cooperation.
2, customer first, insist on practicing words, actions, actions and stops every day. As a property consultant, I spend five minutes every day practicing smiling and standing in front of the mirror saying some polite words to myself. Through long-term persistent practice, my friends around me began to feel my changes, saying that I was getting more and more beautiful and could treat my customers as calmly as my family.
Do a business homework every day. I use my spare time to consciously carry out business training and insist on doing a business assignment every day, so my business ability and professional level have improved rapidly. Business operations include: economic and technical indicators of the project; Project location and surrounding environment; The plane layout of the project, the length and width of the surrounding area; Type and distribution of project units; The width, depth and area, height and floor spacing of each functional room in a single suite; Interpretation of sales documents; Decoration standard; Supporting facilities; Understand the progress of the project; Property management; Prices and preferential terms; List the selling points of the project; You must speak to the model once a day. Real estate registration process, charging standards and required personal materials; The process, charging standard and personal materials required for bank mortgage; The expenses and personal data required for handling the title certificate; Fees and personal materials required for handling land certificates; Mortgage bank and interest rate calculation; Related expenses after buying a house.
4. Carefully record customer files. Record every negotiation process, and record every contact process with customers as detailed as possible (including telephone tracking and multiple visits) in order to grasp the customer situation; Keep regular contact with customers, learn about customer trends through telephone interviews, and make customers your friends through communication. If the customer has not made a purchase decision, he should continue to follow up. Record the customer's transaction or the reason for the unfinished transaction. In my spare time, I look through the customer files, recall the customer's appearance and reception process, and deepen my impression on the customer. When a customer visits or makes a phone call for the second time, he can accurately call out his name, which is the beginning of establishing a friend relationship with the customer. As long as you work hard, I believe you will do it and do it well. So, today I can tell all people who are engaged in the sales industry that intention is the level of sales skills.
There are still many problems and shortcomings in the work, and we need to learn from other salespeople and peers in working methods and skills. 20__, I intend to learn from each other on the basis of last year's work gains and losses. I believe that I will do better in 20__!
Real estate sales work summary is short and incisive 4
It's the end of the year again. Looking back on the past in this day of washing the old and welcoming the new, it seems like yesterday. This year, there were abundant gains, difficulties in tackling key problems with colleagues, and melancholy when encountering difficulties and setbacks. Time flies, and unconsciously, with the beginning of the new year, a hopeful year is approaching.
The Spring Festival of 20__ has passed; My classmates and friends of the same age all put on their backpacks, boarded the bus, bid farewell to their families and walked towards their hopes and future, while I was still at home. Facing the computer, I boarded the talent information network and sent out my resume countless times until the phone rang in mid-March.
The next day, I went to the sales department of _ _ _ city as promised; This _ _ well-known big real estate new city. After filling out my resume, I passed the first communication with the "interviewer", and the next day I was lucky enough to join this glorious team. For me, this is a new job to fill the gap and a strange beginning, so everything needs to be studied.
But we are very happy, because of the care and care of the leaders, the support and help of colleagues, and the hard work and serious and patient training and study of Director Huang who works overtime every day. After years of tempering, we can initially enter the sales, and the initial unstable factors and impatience have gradually stabilized.
After more than half a year's work accumulation and exploration, I have a preliminary plan for the future development direction, and I gradually feel suitable to go on in this industry.
The total amount of customer reception this year is relatively large, but the result is not optimistic. Customers are waiting to see more, and of course the competition among peers is fierce. From _ to _, all the buildings stopped to do various activities, but there was nothing they could do. After some discussion, we decided to go to the countryside to promote the real estate in person, instead of waiting for the sales department. When I arrived at various township streets, I sent posters to introduce the apartment type and invited customers to visit the project. The effect is remarkable and the result is satisfactory. Later, we went to the town several times in a row.
In short, over the past year, I have done some work and made some achievements, but there is still a certain gap from the requirements. I will constantly sum up experience, strengthen my study, update my ideas and improve my working ability in all aspects. Closely around the center of the company's work, with a highly responsible attitude towards work and career, down-to-earth, conscientious to do all the work.
The summary of real estate sales is short and incisive.
Time flies, the old year is about to pass, and the new year is coming. With the support and help of company leaders and colleagues, I have always been strict with myself and basically completed the work according to the company's requirements. Driven by the continuous reform of enterprises, I realized that in order not to be eliminated, we must constantly learn, update our concepts and improve our own quality and professional and technical level to meet the needs of the new situation. Now, I will summarize my personal work in the past year as follows:
First, the working ideas
Actively implement a series of important instructions from the company leaders on the company's development, be loyal to the company, be loyal to shareholders, be honest and trustworthy, love their posts and work hard, unite and forge ahead, further change their concepts, reform and innovate, strengthen their core competitiveness and carry out diversified operations in the face of increasingly fierce competition in the real estate market. Through hard work and struggle, the company will keep developing.
Strengthen study in an all-round way and strive to improve professional quality. As a salesman, I shoulder the important responsibility and mission entrusted by my superiors and colleagues. The company's sales plan and publicity plan need me to formulate and implement. So I attach great importance to the study of real estate sales theory and the cultivation of management ability. Pay attention to guiding work with scientific methods, standardize your words and deeds, establish a strong sense of responsibility and dedication, and constantly improve your business and management capabilities.
Second, the daily work in the development company
I have been working in the development department of the company since I joined the company at the beginning of the year. With the help of company leaders, leaders in charge, colleagues and colleagues, I have a clear understanding of the company's rules, regulations and processes, and also learned a lot of new knowledge from department leaders and other colleagues, and my working ability has been greatly improved.
In the first year of the company, I was mainly responsible for the storage, receiving and dispatching registration, word processing and other work of the relevant documents of the development company, and participated in the demolition work of the commercial and residential area of Lipeizhuang and the joint review of the drawings of the commercial and residential area of Lipeizhuang. With the correct guidance of the leaders of all departments of the company and the close cooperation of colleagues in all departments, I was able to complete all the work assigned by the leaders on time and with high quality, and at the same time actively conducted market research on the buildings around Zhuang, which laid the foundation for the company's house sales work and ensured the smooth progress of the company's publicity and promotion activities.
During this period, I mainly did the following work:
1, make monthly sales plan according to the spirit of the company's monthly meeting.
2. Plan the publicity work of _ _ _ community, make a publicity plan and report it to the leaders for approval before implementation.
3. Handle the house sales contract, be responsible for the document processing of the development company, and send and receive the registration and custody materials.
4. Participate in the demolition work and contract management of Li Peizhuang.
5. Conduct social surveys, receive customers and keep in touch with them.
Third, work ideas
Through working and studying in the company during this period, I have learned a lot. As a promoter of the company, I have the following ideas:
1, sales control table. Can visually display the sales progress of all real estate projects, and make a systematic sales promotion strategy, and must not disclose it to customers;
2. Registration of incoming calls and visitors. Fill in the customer information form. Whether the transaction is completed or not, fill in the customer information form immediately after receiving a group of customers. Fill in the key is the customer's contact information and personal information. Customer's requirements for products, the reason for the transaction or not. According to the possibility of customer transaction, it is divided into: A, which is very promising. B. there is hope. C, general. D, there is little hope, so we can focus on tracking inquiries in the future.
3. Sales registration. Manage and register sales, including subscription information, subscription contract, property right information and payment information.
4. Exchange and check-out management. Reasons, reasons, handling methods and results of change and check-out during sales.
5. Urge the payment of arrears. Handle payment reminder during sales.
6. Transaction customer data management. Register the detailed information of the customers who have completed the transaction, so that the company's marketing personnel can master the first-hand information and analyze the customers, so as to maximize the service to customers.
7. change households. If you need to change the number of households, fill in the apartment type, area and total price after changing the number of households in the column of ordered houses, and indicate which household to change and withdraw the original order; If there is any change in the compensation amount and signing fee, the number of households after the change will be the main one; Other contents are the same as the original order.
8. Return the account. If there is a cancellation, the reasons for cancellation should be analyzed to determine whether it is possible to cancel the account. After it is reported to the site management personnel or the superior supervisor for confirmation, the withdrawal procedures shall be handled, the relevant funds shall be settled, the invalid contract shall be recovered and kept for the record, and both parties shall sign to confirm the transfer of funds. If the dispute cannot be settled, it can be submitted to an arbitration institution for mediation or people's adjudication.
9. Increase publicity by 1) media, newspapers and television. 2) Outdoor media billboards (location: Zhuangzhu Road, the main customers are employees of iron and steel companies, employees of China and Canada, employees of Yinlong, township businessmen and urban workers), networks, taxis, buses, bus stops (you can make inkjet advertisements on the car body, paste Xiao Zhang advertisements in a prominent position in the car, and publicize small posters on the stop sign), and the content is mainly about opening. 3) Print media.
Fourth, shortcomings in the work.
First, selling a house is a new position for me. I feel that the workload is so great while doing it that I can't handle it with ease, and the work efficiency needs to be further improved; Second, some work is not meticulous enough, and some work is not well coordinated; Third, my professional knowledge and theoretical level are very limited, so I can't finish my work well.
In the future work, I am determined to seriously improve my business and work level and make my due contribution to the company's economic development. I think I should try my best: strengthen my study and broaden my knowledge; Study hard on real estate professional knowledge, real estate professional knowledge and related legal knowledge. Strengthen the understanding of the context and trend of real estate development, and strengthen the understanding and learning of the surrounding environment and the development of the same industry. Abide by the company's internal rules and regulations, safeguard the company's interests, actively create higher value for the company, and strive to achieve greater work results.
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