Model essay on work summary of property project manager

Summary of Property Project Manager's Work I

Since 20xx1October 10, I have worked in XX Property Service for more than one year. Over the past year, especially since I presided over the daily work of XX Property Service Department, I have led all the staff to conscientiously implement the spirit of the company's instructions, standardize management, innovate services, and strengthen charges, and have achieved certain results in both internal management and service charges. The work in the whole year is summarized as follows:

I. Operational aspects

In 20xx, with the strong support of leaders at all levels and the hard work of all staff, xx Property Service Office has made some breakthroughs in management, and the collection of property fees has been greatly improved, with the property collection rate reaching 95%. According to the preliminary accounting, the income of XX Property Service Office in 20 10 exceeded 3 million yuan, and the operating capacity of the Property Service Office was gradually improved. Achieve safe production without accidents, stable employees and labor disputes throughout the year.

Measures 1 Carefully sort out the arrears in the previous period, and carry out tasks, responsibilities to people and special collection for the parts that can be collected. For units that deliberately evade and maliciously default, we wait for the opportunity and send a reminder by registered mail, which increases the pressure on enterprises that default, and has achieved certain results.

The collection of 2XX property fees takes the form of service first and then charging, and the utilities are also paid by the company to the water supply and power supply department. The company invested a lot of money in the operation process, which virtually increased a lot of risks. In view of this problem, after careful analysis, I decided to collect property fees and utilities in advance, and will implement it for new enterprises from the fourth quarter of this year, and gradually transition to old customers and big customers, so as to improve the collection rate and reduce business risks.

Initiative 3 dismissed a group of people who seriously affected the stability of the workforce at the end of last year.

The fourth measure is to solve the problem of employee annual leave left over from the previous period. According to statistics, employees in the security department have more than 1000 hours of annual leave for various reasons. In order to digest these hours without increasing extra expenses, I took the lead and set an example, leading two managers of the security team to their posts, trying to overcome unfavorable factors such as hot weather and physical fatigue. We even stayed up for 48 hours, gritted our teeth for more than a month and finally solved the problem raised by this employee many times, ensuring the stability of the team.

Initiative 5: Hold regular meetings of team leaders and key employees and actively communicate with employees, solve their demands in time and listen to their ideas carefully. Employees are full of energy and have no emotions.

Second, management.

20 10 I carefully studied the company's documents and implemented them in time. Strengthen internal control and build a staff with high sense of responsibility and cohesion. In order to better implement the system, we conducted an internal audit of field service and internal control in strict accordance with the audit plan at the beginning of the year, and accepted the audit of China Quality Certification Center 20 10 and 1.

Initiative 1 actively sort out various management systems and processes, introduce a number of management systems according to the actual situation of XX, and strictly implement them, so that the systems do not become a mere formality.

Initiative 2: Strengthen the management of overseas expansion funds and establish and improve the internal control management system. There are strict management and supervision on several joints such as "receiving", "crossing" and "supporting".

Measure 3: Strengthen cost management, save energy and reduce consumption, reduce costs, tap potential, increase outreach, form top-down cost awareness and management awareness, and create an atmosphere in which all staff pay attention to benefits.

The fourth measure pays attention to the influence of managers' own quality on employees, and always exerts a subtle influence on every employee with rigorous work style, serious and responsible work attitude and professionalism;

Third, service.

In the process of serving the owners for 20xx years, we broaden our thinking and think boldly, and together with the management committee and management company, provide innovative, efficient and high value-added services for enterprises entering the park. According to statistics, the service satisfaction rate has all reached the standard, which has a certain increase compared with the same period in 2009.

Initiative 1 closely cooperate with the requirements of "upgrading archives and innovating management" put forward by the management Committee, and do a good job in vehicle management, greening and weeding in the park that the management Committee leaders are concerned about.

The second measure is to implement the system of regular communication and return visit, and report the operation of the week to the management Committee on time every Friday.

The third measure is to pay close attention to the management mode of IT enterprises, understand their service status and characteristics, integrate characteristic services into existing property services, give full play to the characteristics of R&D companies belonging to the telecommunications industry, and assist owners to provide convenient services such as mobile phone network transfer and number network transfer.

20xx is the first year of the company's three-year rolling development. I will base myself on my post and strive to lead all the staff of XX Property Service Department to make their own contribution to building Ctrip property brand!

Work summary of property project manager II

First of all, thank you for giving me the opportunity to work, grow and study in xx Property Management Company. During the one-month probation period, my main job is to be familiar with the environment, personnel and institutional processes. Through learning, I am familiar with the whole operation process of the company's projects. At work, I have always been strict with myself, earnestly and timely doing every task assigned by the leaders, and at the same time actively sharing worries for the leaders and giving good ideas; Ask colleagues modestly for questions you don't understand about the project, and constantly improve and enrich yourself. I hope I can integrate into my work as soon as possible and make greater contributions to the company. With the help of company leaders, all employees have been working for 1 month, and the work report during this period is as follows:

A, fully familiar with the company, project personnel environment, system process, feel the company's corporate culture.

When I joined the company, all employees in the company, under the leadership of the boss, were full of enthusiasm and enterprising, showing a vigorous corporate atmosphere. Encouraged by this good corporate culture, I quickly put myself into my work.

Second, correct mistakes and put forward reasonable suggestions:

Due to various reasons in the early stage, the work of the property management service center lags behind, especially in engineering maintenance. Through efforts to deal with them one by one, fully investigate and study, and scientifically and reasonably implement various matters explained by company leaders; Reasonably combine the property management characteristics of farmers' resettlement houses; On the premise of referring to the operating rules of the same industry, the property management of this project has been adjusted.

Three, standardize the management system, improve the project execution ability:

After taking over the xx project, talk with employees one by one to enhance understanding, and use regular meetings and temporary meetings for training, including national, provincial and municipal standards such as property management regulations, decoration, building quality standards and quality warranty period. Find problems and hidden dangers in the work, explain and learn to eliminate them in time, and improve and establish some rules and regulations on the basis of making good use of the original system:

1. Decoration inspection system;

2. The weekly service implementation system of the Security Department;

3. Distribution scheme of cleaning service workflow;

After preliminary standardization and adjustment, every employee truly takes responsibility to people and rewards and punishments to people; Conduct regular training and assessment to effectively improve the professional service knowledge and skills of employees. At present, the service consciousness and customer service ability of the project staff have made great progress. After more than a month's work, although some achievements have been made, there are still some shortcomings. For example, the maintenance of other projects cannot be completely solved in time, and we are trying to solve them one by one. I believe that under the leadership of General Manager Ye and the support of company leaders, the work of Guilin Cuidao Property Service Center will definitely make greater progress.