What are the obligations of the housing rental agency?

1. What are the obligations of the house leasing agency? 1. Housing agencies should provide suitable housing for buyers and answer questions raised by buyers. 2. In the process of providing services for property buyers, it is necessary to ensure that it will not bring losses to property buyers. Because many employees of intermediary organizations have caused losses to customers because of their own faults, we can find intermediary companies to bear corresponding responsibilities. As a service organization, intermediary companies cannot shirk their responsibilities under any pretext. It is even more impossible to shirk the losses that should have been borne by dismissing employees as an excuse. 3. Intermediary companies should provide real information to customers. The intermediary agency guarantees that the housing information provided to the buyer has been verified in advance to meet the buyer's special requirements. However, because the information provided by the seller is wrong or fraudulent, the intermediary agency shall bear the losses and compensate the lessee in advance. First of all, don't sign a contract with an intermediary company immediately before choosing. People who buy and sell houses should read the contents carefully and understand clearly, and don't rush to sign, so as not to fall into the trap of the contract. Many intermediary companies hand you the contract when you go in for consultation and urge you to sign it. If you encounter this situation, you should clearly understand the content. 4. In many intermediary service enterprises that buy and sell second-hand houses, the vast majority of store billboards and contracts only specify the standards for charging intermediary service fees, but not the corresponding service items. What services should intermediary enterprises provide for buyers and sellers? Some intermediary companies are not clear, thinking that the buyers and sellers will sign the sales contract themselves. Some indicate that the intermediary service fee is guaranteed 1 1,000 yuan, and some buy 65438+ 0.5% of the seller's transaction price. Consumers should rightfully refuse to pay the part exceeding the standard, and should ask the intermediary service enterprises for the sale of second-hand houses to provide corresponding services. 5. After getting the agency fee, the second-hand housing agency should provide all kinds of tax and fee services for the buyers and sellers, but it must be charged according to the standards audited by the price department. If you increase the amount privately, you must bear the corresponding criminal responsibility. It is also necessary to provide the other party with various original bills. Second, real estate agents have several responsibilities. 1. Responsibility to provide true information related to the conclusion of a contract The most important responsibility of a real estate agent is to provide true information related to the conclusion of a contract. The services provided by real estate agents include consulting and intermediary services, and signing intermediary contracts. An intermediary contract is a contract in which the intermediary reports the opportunity to conclude a contract to the client or provides media services for concluding a contract, and the client pays the remuneration. 2. Compensation for intentionally concealing important facts or providing false information. If the intermediary intentionally conceals true information or intentionally provides false information, for example, knowing that the seller is not the owner himself or the legal agent, but introduces it to the buyer, thus causing losses to the buyer, the intermediary shall be liable for compensation. 3. Responsibility for not completing all entrusted matters If the agency agreement stipulates that the agency fee shall be paid at 1% of the transaction price, the services provided by the agency shall include the following contents: (1) Property right investigation: investigate the real estate trading center and ask about the source, current situation, mortgage, rights restriction, etc. , and make written records; The requirements and conditions of punishment involving the obligee in investigation and consultation; Verify the disposition qualification, identity and rights of the obligee and relevant personnel. (2) Usage survey: collect, investigate and inquire about the location environment, service life, whether there are hidden defects, whether the roof, wall, floor, doors and windows and equipment in the house need to be tested or repaired, the transfer price of equipment, and the settlement of related expenses. Inquire from the property management unit whether there is leasing, illegal construction, infringement of adjacent relations, payment and use of maintenance funds, etc. (3) Market research: collecting, investigating and consulting the market comparison of buying and selling prices, tax and fee settlement, room type comparison, psychological price comparison between buyers and sellers, and the influence of relevant policy changes; Carry out various forms of information dissemination activities. (4) Determine the trading intention and conclude a trading contract: accompany both parties to inspect the house, equipment and environment on the spot; Agree on the negotiation time and communicate the trading intentions of buyers and sellers; Show and identify ownership information, and determine the identity of the parties. Select the contract text for both parties to the transaction, guide and witness the signing of the contract, and truthfully inform both parties of the agreed terms and precautions of the sales contract, the way of performance, the way of paying the house payment, etc. (5) Handling the transfer of property rights: agree on the time of data collection, declaration, confirmation and confirmation of the transfer procedures of both parties, collect and remit the taxes payable by customers, and complete all transaction transfer, transfer and house occupancy procedures. As a real estate agent, when providing services to the parties, it is bound to bear certain responsibilities, and often real estate agents will also charge certain intermediary fees. For example, although the sale of houses involves both buyers and sellers, according to the trading practice, the agency fee is often paid by the buyer. The charging standard of agency fee is different in different cities, but what is certain is that the agency fee is generally calculated according to the final transaction price of the house.