How do you say that the property is repaired by telephone?

Interviewer: Hello, xx. I am the property management office of the community (building). You called the property management office for maintenance in xx. What do you think of the property maintenance service? What do you think of our maintenance personnel?

Owner:. . . . . . (record phone records)

Interviewer: Thank you for taking our call. Do you have any other requirements and suggestions?

Owner:. . . . . . (taking notes)

Interviewer: I wrote down what you said and will report it to the person in charge of the relevant department. Thank you for your answers. Goodbye. (Hang up)