What the property company needs to publicize to the owners.

The contents that the property company needs to publicize to the owners include: the content of property services, the cost of property services and its calculation method, the income and expenditure of maintenance funds, the maintenance of public parts and facilities, the safety and fire protection of the community, environmental sanitation and other important information related to the interests of the owners.

According to the Regulations on Property Management, property service enterprises should promptly publicize the following contents to the owners: property service content, property service fee and its calculation method, implemented and planned maintenance projects, collection and use of maintenance funds, maintenance of public parts and facilities, community fire safety, environmental sanitation and other important information related to the interests of the owners. Property service enterprises should adopt forms and methods that are easy for owners to understand, and the publicity content should be true, accurate, complete and clear. The realty service enterprise shall also promptly inform the owners of the following contents: the time, place and agenda of the owners' meeting, the list of members of the owners' committee, the name, work unit, office address and contact telephone number of the person in charge of the realty service enterprise. Property service content refers to the specific services provided by property service enterprises to owners, such as cleaning, security and greening. Property service fee and its calculation method refer to the fee that the owner needs to pay and its calculation method. The collection and use of maintenance projects and maintenance funds that have been implemented or planned refers to the maintenance and conservation of facilities and equipment that have been built or planned by property service enterprises in the community, as well as the source and use of maintenance funds. The maintenance of public parts and facilities refers to the daily maintenance and repair of public parts and facilities in residential areas by property service enterprises. Fire safety in residential quarters refers to fire safety in residential quarters and measures taken by property service enterprises. Environmental sanitation refers to the environmental sanitation in the community.

What if the content publicized by the property company is untrue, inaccurate and incomplete? If it is found that the publicity content of the realty service enterprise is untrue, inaccurate or incomplete, the owner may raise an objection to the realty service enterprise in written or oral form and ask the realty service enterprise to correct or supplement it. If serious violations of laws and regulations are involved, car owners can complain to the relevant departments or even file a lawsuit to safeguard their rights and interests.

What the property company needs to publicize to the owners is very important and should be true, accurate, complete and clear. Owners have the right to know all kinds of information about the community, supervise the operation of property service enterprises and safeguard their legitimate rights and interests.

Legal basis:

Article 25 of the People's Republic of China (PRC) Property Management Regulations shall promptly publicize the contents of property services, property service fees and their calculation methods, maintenance items, collection and use of maintenance funds, maintenance of public parts and facilities, fire safety and environmental sanitation in residential areas and other important information related to the interests of owners.