What certificate does property management need?

Property management certificate, property management certificate, enterprise management certificate, department management certificate, etc. Personnel engaged in property management must obtain relevant professional certificates in accordance with relevant domestic regulations. Or conduct unified property management training and assessment for property management personnel.

Doing a good job in property management plays an important role in maintaining social stability, creating a good environment for the broad masses of the people and economic development, and accelerating the pace of urbanization. At present, there are still many problems in property management, such as imperfect planning, irregular management, inconsistent fees and poor service, which need to be studied and solved urgently. To do a good job in property management, we must start from the following aspects.

1. It is necessary to further clarify the competent functional departments of property management. Because there were no laws and regulations to regulate property management before, the property management departments in different places are not the same. With the implementation of property management regulations, property management departments should be unified. The Regulations on Property Management stipulates that "the real estate administrative departments of local people's governments at or above the county level shall be responsible for the supervision and management of property management activities within their respective administrative areas".

2. The planning and construction of residential areas need to be further improved. Before the construction of residential areas, the urban planning department should control the constructive planning of residential areas, further improve the infrastructure construction, pay special attention to the planning of office buildings and business buildings, and clearly point out that the ultimate property rights of office buildings and business buildings belong to all owners of residential areas. The construction cost of office building and business building is shared in the housing cost purchased by the owner.

Engaged in property management work need to meet the following conditions:

1. Property services mainly manage things in the community for the owners, with the interests and convenience of the owners as the starting point. At present, many residential property management services are the most basic services, such as health work, residential safety work, etc., but many times there is no specific requirement for personalized services according to the actual needs of owners.

2. If you receive a complaint from the owner, you must wait patiently and report to the senior management in time. Property management companies must be real-time and effective when handling complaints. No matter whether the owner's complaint is reasonable or not, the property management personnel must listen patiently and ask questions. After accepting the owner's complaint, the complainant must classify the complaint information and give the feedback information to the department head for timely treatment.

3. Safety is the first requirement. As the housekeeper of the community, the property management company must pay attention to the safety protection in the community, maintain the sense of responsibility for the standardized management of the community, and reduce the potential safety hazards. There are also public facilities, mainly including a series of facilities such as medical and health care, culture and sports, and community service. A good property management company should not only carry out daily maintenance of these public facilities, but also give the benefits generated by these public facilities to the owners.

property management regulations

Article 33

Personnel engaged in property management shall obtain professional qualification certificates in accordance with relevant state regulations.