Under what circumstances can the owner refuse to pay the property fee?

If there are serious quality problems in the property service, the property fee standard is not raised according to legal procedures, the property fee is improperly used, and there is an unresolved dispute with the property service enterprise, the owner may refuse to pay the property fee.

First of all, when there are serious quality problems in property services, the owners can refuse to pay the property fees. This includes, but is not limited to, the realty service enterprise failing to provide basic services such as security, environmental cleaning and greening maintenance as agreed in the contract. If the property service enterprise fails to perform its basic duties, which seriously affects the quality of life of the owners, the owners have the right to demand improvement of the service or refuse to pay the corresponding fees.

Secondly, if a property service enterprise raises the standard of property fees without the consent of the owners' assembly or the owners' committee, the owners may also refuse to pay the property fees. The collection of property fees should follow the principles of fairness, reasonableness and transparency, and any act of raising property fees without legal procedures is illegal.

In addition, if the property service enterprise fails to use the property fee as agreed in the contract, or misappropriates the property fee for non-property service matters, the owner may also refuse to pay the property fee. Owners have the right to require property service enterprises to disclose the income and expenditure of property fees to ensure the rational use of property fees.

Finally, when the dispute between the owner and the property service enterprise has not been resolved, the owner can temporarily refuse to pay the property fee, but should seek a solution through legal channels, such as complaining to relevant departments or bringing legal proceedings.

To sum up:

If there are serious quality problems in the property service, the property fee standard is not raised according to legal procedures, the property fee is improperly used, and there is an unresolved dispute with the property service enterprise, the owner may refuse to pay the property fee. However, the owners should pay attention to the fact that refusing to pay property fees is not an arbitrary act, but to exercise their rights within a reasonable and legal scope and solve disputes with property service enterprises through legal channels.

Legal basis:

Regulations of People's Republic of China (PRC) Municipality on Property Management

Article 4 1 stipulates that:

The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Regulations of People's Republic of China (PRC) Municipality on Property Management

Article 42 provides that:

The owner shall pay the property service fee in accordance with the provisions of the property service contract. If the owner and the user of the property agree that the user of the property shall pay the property service fee, the owner shall bear joint and several liability from the agreement. Property that has been completed but has not been sold or handed over to the property buyer shall be paid by the construction unit.