The courier lost his property in the corridor

First, about your question, my understanding is: First, the corridor door is broken, which belongs to the situation that the property service enterprise has not fulfilled its corresponding service obligations. As for whether the realty service enterprise and the residents have signed a realty service contract, or whether the realty service contract has relevant provisions on the maintenance of the corridor door, there is no difference in essence; Second, residents throw things at home, which is a violation of the owner's personal and property safety; Third, according to Article 35 of the Property Management Regulations, if a property service enterprise fails to fulfill its corresponding service obligations and causes personal and property safety damage to the owner, it shall bear corresponding legal responsibilities according to law. The specific legal provisions are attached.

Article 35 A realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract.

The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Secondly, judging from the actual situation, the broken corridor door is only one of the reasons for the loss of things at home, and the lack of safety protection of residents for their own homes is also an important reason. According to the results I found online, the court found that the property bears 10%-30% of the economic losses, and the residents bear 70%-90%.

3. The case of compensation for economic losses between the realty service enterprise and you belongs to a civil legal relationship, and the provisions of legal documents such as the General Principles of Civil Law, Contract Law and Tort Liability Law are applicable in entity; Procedurally, the provisions of the Civil Procedure Law and other legal documents should be applied. You can negotiate with the property service enterprise first and try to reach an agreement on economic loss compensation; If negotiation fails, a lawsuit may be brought to the local or county people's court.

Fourth, if something is lost at home, in addition to asking the property service enterprise to bear the liability for compensation, it should also call the police at the first time so that the public security organ can catch the thief and recover the economic loss.

Fifth, to sum up, my answer is: first, if the corridor door is broken and things at home are lost, the property should bear the economic compensation responsibility of 10%-30%; Second, regarding the recourse of economic compensation, you can negotiate with the property first. If negotiation fails, a civil lawsuit may be brought to the people's court.

The above suggestions are for reference only.