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How to complain about fire-fighting property?
Second, call to report. Calling to report, providing detailed address and information to help the staff, is conducive to solving the problem quickly.
Third, verify the information. The staff of relevant departments verify this information and finally give corresponding punishment according to the seriousness of the case.
Fourth, check the acceptance materials. In the process of verifying whether the fire control is qualified, you can check whether the relevant information of the community is qualified.
Fifth, detect imitation projects. Check whether the effective fire-fighting projects in the community are complete and whether the fire-fighting equipment can be used normally to determine whether it is qualified.
If it is a minor problem of property management, or the attitude of the property staff is not good, just ask the property manager. Strictly speaking, the property manager is the highest decision-maker of residential property and has great management autonomy.
Sub-district offices are under the jurisdiction of the people's government of the jurisdiction, responsible for the comprehensive management of the implementation of policies and cultural construction in the jurisdiction, and have the right to accept and assist in property complaints and consultation.
The housing management department, namely the Housing Management Bureau, is generally responsible for: housing security, construction, system reform, market supervision, property management and housing management policy changes and supervision and implementation. Whether the Housing Authority can manage it mainly depends on whether there is a direct administrative subordinate relationship between the Housing Authority and the property company. If it matters, then everything should be taken care of. If it doesn't matter, it mainly supervises the pricing standards and service contents of property companies.
The owners' committee, referred to as the industry committee, is composed of the owners' representatives in the property management area, and the members of the industry committee are elected. Therefore, to a large extent, it will take the interests of the owners as the starting point, reflect the wishes and requirements of the owners, and supervise the management and operation of the property management company. Acceptable complaints from owners.
The general practice in China is that after the development of residential areas, developers choose companies that have business relations with them or property companies established by developers themselves for management. Such property companies often have to bear too much pressure on the quality of repairs for developers, so finding such properties can generally solve the corresponding housing quality and repair problems. Developers are also obliged to accept such complaints.
Legal basis:
property management regulations
Forty-eighth real estate administrative departments of local people's governments at or above the county level shall promptly handle complaints from owners, owners' committees, property users and property service enterprises in property management activities.
People's Republic of China (PRC) Fire Protection Law
Article 4 The public security department of the State Council shall supervise and manage the national fire control work. The public security organs of the local people's governments at or above the county level shall supervise and manage the fire control work within their respective administrative areas, and the fire control institutions of the public security organs of the people's governments at the corresponding levels shall be responsible for the implementation. The fire control work of military facilities shall be supervised and managed by the competent unit, and the fire control institutions of public security organs shall assist in the fire control work of underground parts of water wells, nuclear power plants and offshore oil and gas facilities, which shall be supervised and managed by the competent unit. Other relevant departments of the people's governments at or above the county level shall, within the scope of their respective duties, do a good job in fire control in accordance with the provisions of this Law and other relevant laws and regulations. Where laws and administrative regulations have other provisions on forest and grassland fire control, such provisions shall prevail.
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