Definition, development and introduction of hotel opera system

Opera system is a set of enterprise solution software developed by Micros-Fidelio company, covering PMS (Property Management System), S& etc. C (Banquet Sales System), ORS (Central Reservation System), CIS (Customer Information Management), RMS (Revenue Management), GDS (Global Distribution System), OXI (External Interface System), OCM (Channel Management) and other subsystems, of which Opera PMS is the core part. Because the hotel front desk is the earliest part of the hotel industry to realize informatization, Opera PMS also refers to the hotel front desk operation. ? Opera PMS is the most common hotel front desk operating system in the world at present, which can meet the needs of hotels and hotel groups of different sizes, provide comprehensive system tools for hotel management and employees, and handle daily work such as customer information, customer reservation, check-in/check-out, room allocation, room facilities management and bill management quickly and efficiently.