New skills of real estate sales

New people do real estate sales skills? As a salesperson, the biggest taboo is to judge a person by his appearance. Don't guess whether guests have purchasing power based on their clothes. Let's share the skills of newcomers to real estate sales.

Newcomers do real estate sales skills 1 1, running.

You should know the real estate situation like the back of your hand

Rent, water, electricity and broadband parking spaces include property fees, so you have to know all kinds of things better than property.

2. Selling point of real estate

The advantages and disadvantages of real estate should be clear. When selling to customers, focus on the advantages of real estate, such as school district, environment and property services. Of course, we should also talk about the disadvantages, but we can take them artistically.

Step 3 find customers

Make phone calls, distribute leaflets, publish houses online, post slogans on the roadside and so on.

4. Customer group preference

In the process of sales, you should be clear-headed, what is your goal and how to make some relevant plans around it. Clear industrial values, I believe you will become an excellent salesperson, but also the basic quality and conditions of an effective salesperson.

5, pay attention to the instrument

Real estate agents make a good first impression, and customers will trust you more.

6, clinch a deal learning

After the customer intends to buy a house, he should find his own leader in time to help him communicate with the customer, and other customers should learn more in the communication process.

Newcomers do real estate sales skills 2 1, as a salesperson, the biggest taboo is to judge people by their appearance. Don't judge whether a guest can have purchasing power by his clothes. If you treat a guest with a strong vision and attitude, there is no doubt that you will lose one or more potential customers behind him.

2. Have a thorough understanding of every type of house sold. When guests ask about any apartment type, they can quickly recall relevant information in their minds, such as several rooms and halls, north-south orientation, pool area and so on.

Don't talk about selling an apartment at the beginning, which is very offensive. Listen carefully to the customer's requirements, such as whether you want a split-level apartment, a duplex apartment, an apartment facing the street or something ... Combine this information and give the apartment that best meets the customer's requirements.

4. When introducing the house, you can talk more about the advantages, such as the low-rise room is more convenient for the elderly to move, and the high-rise room has better air quality ... Never make a false cover-up of the serious injury or obvious shortcomings of the house. Sometimes telling the truth will win the favor of the guests.

If the guest can't make a decision on the spot, the salesperson can't show his dissatisfaction. You can send the introduction materials of the apartment type on your own initiative, please take them home and study them carefully, and send your own contact information, indicating that you can contact yourself at any time.

What are the skills of real estate telemarketing?

Words and skills of real estate telemarketing: answering the phone

The purpose of answering the phone is to leave the customer's name and phone number, understand the customer's purpose of buying a house, the required room type and area, the customer's current location and housing situation, estimate the customer's intention, and finally try to impress the customer with the salesman during the conversation, so as to contact or invite him to visit the site.

The most important thing to answer the phone is to leave the contact information of the other party. There are several ways to leave home and mobile phone:

1, straight to the point: ask the other person's phone number directly after greeting. It can be said: "sir or madam, would you like to leave your phone number?" Or "sir or madam, please leave your phone number. We need to make a registration."

2. Interruption method: On the way to understand the product introduction, the customer suddenly asked questions, so that the customer didn't think much, and the natural phone number blurted out.

3. Finally, ask questions for easy contact: at the end of the climax of introducing products, ask questions before you introduce what he wants to know most, and he will tell you the phone number in order to know the situation.

There are some special methods:

1, pretend that you can't hear the phone clearly, and ask the other party to leave their phone number and call back.

2. Deliberately saying that a question is unclear. If you want to consult or ask the manager, please leave your phone number and contact again.

3. Say that you are not a salesman, and the salesman is very busy. Leave your phone number and get in touch (ask the salesman to call back).

Precautions for answering the phone:

1, don't blindly answer customers' questions, don't be led by customers, and be able to guide customers. The best way is for the customer to ask questions, don't answer them immediately, ask them tactfully, wait until he answers your questions, but be careful not to be aggressive.

Don't exaggerate and praise your real estate, otherwise it will be a fire.

3. Don't take too long to answer because of the large incoming electricity at the opening. Generally 1~2 minutes is appropriate. Ask him to come to the scene immediately after the inquiry.

4. Use short and attractive language to leave a good impression on customers.

5. Don't introduce all the information of the building to the customer on the phone. It's more attractive to him to keep it Do you want to know more? Please come to the scene.

6. It depends on whether he really wants to buy a house. If he suspects that he is a real estate marketer, he can call the manager or politely refuse to answer. You can say, "Look, the opening call is very busy, and we don't have many lines. If you want to know more, please come to the scene sometime. " Don't answer some sensitive questions, such as the occupancy rate, floor area ratio, basement area, total construction area, etc. I don't know if I'm a new salesman. Remember: everything published in the newspaper can be introduced, and the rest please come to the scene.

7. You can leave a foreshadowing when you answer the phone. If you don't answer the question, just say you ask him and give him an answer in two days, so that you can follow up later and have an excuse to call him later.