Annual work plan for the security sector

Five annual work plans of the security department

Our work has entered a new stage, and time flies. It's time to calm down and write a plan. The following is the annual work plan of the Security Department that I have carefully arranged for you, hoping to help you.

In order to strengthen governance, enhance team members' safety awareness and service concept, and further improve team members' safety prevention ability and service level, under the leadership of the general manager of the hotel, the policy of "safety first, prevention first" is earnestly implemented around the overall goal of the hotel for 20 years. To create a good management environment for the hotel, the specific work plan is as follows:

One: work objectives.

1. Seriously study, understand and fully implement a series of spirits and decisions of hotel management, and complete various tasks.

2. Improve the work of the department and cultivate a security team with strict discipline and tenacious style.

3. Do a good job in communication, coordination and assistance with other departments of the hotel.

4. Do a good job of inspection, especially the inspection, maintenance and maintenance of fire-fighting facilities and equipment on hotel floors. Watch the parking place at night.

5. Do a good job in the training and military training of the team in this department, and carry out and implement it in a planned and organized manner.

6. Do a good job in public security management monitoring system.

7. Cooperate with the control department of the Human Resources Department to recruit workers, do a good job in team building, and establish a United security team with high quality, outstanding job skills and strong sense of responsibility to ensure the safety of hotel operation.

8. In daily work, guide the security guard to improve service awareness, be polite to the guests, and avoid direct conflict with the guests. Educate employees to understand from the heart that everything we do is to satisfy our guests.

9; Strengthen the management and maintenance of all kinds of equipment and facilities, improve the maintenance system and clarify the maintenance responsibilities.

Ensure that the facilities and equipment work in an orderly and normal manner. We should constantly deepen management and cultivate professionalism. Encourage security guards to continue their pragmatism. High standards and strict requirements. Strive to create a new image of efficiency, pragmatism and civilization. Escort the development of the hotel.

Security sector

20__ year165438+1October 4th.

About the annual work plan of the security department, 2. Building fire safety operation, to ensure the building fire safety, to be foolproof, constantly improve and abide by various rules and regulations in the work, with system management personnel regularly patrol the building and surrounding places, find potential safety hazards, coordinate with other departments for rectification in time, and put an end to all safety accidents.

2. Cooperate with the supervisor to conduct pre-job fire safety training and assessment for new employees. Those who fail the examination are resolutely not allowed to take up their posts.

3. At the same time, better cooperate with the central control room and finish the work actively and quickly.

4. Strengthen the familiarity and competence of team members in various positions (front desk, underground parking command, patrol security), so that each team member can be versatile and develop in an all-round way.

5. Strengthen the assessment of team members in terms of dress, civilized language, etiquette, etc., and show them to customers with a new positive look.

6, usually pay more attention to the ideas of the players, often communicate, care and love the players. Talk to individual players with poor performance, help them find out the existing problems and encourage them to make a leap in improving service quality in the new year.

7. Rectify the security dormitory. Learn from the management of military dormitory, learn from good dormitory management experience, make it neat and clear, drive the management of the whole dormitory, and let everyone enjoy life better!

8. Carry out learning and reading activities. Team members don't pay much attention to study after work. They should make a detailed study plan, change this habit of not studying, send more materials, or write the form of learning experience, urge and encourage the team members to learn, especially the security service business knowledge, and comprehensively improve the quality of the team members.

At the same time, I personally should constantly improve my understanding, innovate my ideas, take the initiative to carry out my work creatively, rationally divide my work, and fully perform my duties and make the best use of it. Careful management should be carried out on the work, so that all players and posts can clearly define their responsibilities and tasks. Actively do a good job in mentoring, maintain and carry forward some good styles and working methods, and form a good tradition.

Looking back on the past 20 years and looking forward to the promising 20 years, we are full of information and all the players are ready to make new achievements in the new year. At the same time, we have actually felt the more severe work situation. However, our security department firmly believes that under the leadership of the company's leaders at all levels, we will work closely around Microsoft Security Center throughout the year and make new contributions to the company's development and stability with a down-to-earth and resolute work style!

About the annual work plan of the security department 3 I. Key points of security inspection

There are various forms and methods of safety inspection. From the inspection time, there are holidays, seasonal inspections and regular inspections. From the scope of inspection, there are self-inspection, joint inspection, mutual inspection and random inspection. There are four stages in the procedure of carrying out safety inspection.

1. In the preparation stage, organize inspection forces and formulate inspection plans, objectives, requirements and inspection methods.

2, inspection stage, according to the requirements of the purpose of inspection, in-depth inspection unit, take the method of watching, listening and asking for a serious inspection.

3. In the rectification stage, the hidden dangers, loopholes and unsafe factors found are studied and rectified, and solved in time.

4, summary stage, write inspection report, report to the superior leadership, for the record, timely solve the major problems found in the inspection.

Second, the prevention points of public security disasters and accidents

1, do a good job in publicity and education. We should take every opportunity to educate shop assistants in various forms, improve their consciousness of maintaining and observing rules and regulations, and ensure safety.

2. Leaders and shop assistants earnestly implement the safety responsibility system, do a good job in safety prevention, and effectively prevent public security disasters and accidents.

3, adhere to the safety inspection, plug the loopholes. It is necessary to regularly or irregularly check the safety of inflammable, explosive and dangerous goods in the community and the "five defenses" in public places. If unsafe problems are found, they should cooperate with relevant departments to solve them in time.

4. Summarize the experiences of various departments in the supermarket in preventing public security disasters and accidents in time, and commend and reward the departments and individuals with good performance. For public security disasters and accidents that have occurred, we should carefully find out the cause of the accident and determine the nature of the accident. Criminals who create sabotage accidents should be severely cracked down, and those who are directly responsible for dereliction of duty should report to their superiors, distinguish the situation and deal with it.

Third, the main points of affray treatment

Group fights do great harm to supermarkets. Once such incidents are discovered and occurred, decisive measures should be taken to deal with them. The way is:

1, seize the signs, find them early, and solve them in the bud. Anyone who fights in a group always connects in advance, gathers troops, prepares tools or agrees on the time and place of fighting. As long as we pay attention to collection and observation in our daily work and keep our eyes and ears alert, these precursors can be found in advance. If there are signs of affray, we should quickly organize forces, strengthen prevention, grasp the trend, do a good job of comprehensive disintegration and evacuation in time, and nip the incident in the bud.

2, this kind of incident, should immediately report, quickly organize personnel to the scene, stop in time. Those who are not fighting should be dispersed, those who are fighting or tearing should be ordered or forced to lay down their weapons and stop fighting. If injured people are found, they should be sent to the hospital in time for rescue.

3. After the affray subsides, the victims of both sides should be retained, and personnel should be organized to register the people involved in the affray one by one, investigate and verify them one by one, find out the reasons for the affray, mediate or send them to the public security organs for handling.

Four, the main points of protecting the theft scene

The protection method of the theft scene, in addition to setting up posts in the peripheral scene to prevent irrelevant personnel from entering, focuses on protecting passages, climbing windows, opening cabinets, drawers and so on. That is, criminals pass through, and on-site protection personnel are not allowed to pass through the channels where criminals enter and leave. Locks that have been pried open or damaged, walls and windows that have been climbed over, boxes and drawers of stolen property should be properly kept in their original state, and no new traces should be left. Clothes, certificates, papers and tools for committing crimes scattered on the ground are not allowed to be touched. Also pay attention to whether there are traces of criminals wandering, sitting, vehicles or other means of transportation at the scene. And protect them (if any).

Five, the supermarket business area safety monitoring points

1, master the customer dynamics in the mall, maintain the regional order in the mall, and pay attention to report suspicious situations in time.

2. Focus on protecting all key departments of the supermarket (passages, parking lots, employee corridors, etc.). ).

3. Be vigilant to prevent pickpocketing, stealing or swindling property on the grounds of shopping.

4. Security guards are not allowed to enter the business cabinet without special circumstances. When the case occurs, the salesperson should immediately report to the department head and the security department, and protect the scene.

5. Consumers are advised not to chat in the shopping mall area.

6. In principle, manufacturers or individuals engaged in business activities in the leased shopping mall should import and export goods after 10: 00 in the evening. Otherwise, security personnel have the right to stop it.

Six, parking lot and taxi passenger management points

1. The security department is responsible for the traffic and public security in the supermarket parking lot, and the driver of any vehicle must obey the management of the security personnel in the mall.

2. The supermarket parking lot is a public parking lot, which only provides convenient parking and is not responsible for storage. All vehicles occupying parking spaces (except taxis waiting in line) should be parked in accordance with the regulations, and informed criticism should be given to vehicles that are parked indiscriminately as the case may be.

3. The security department sends posts, and only those who have been trained in traffic command have the right to dispatch the welcome car in front of the lobby.

4. "Taxi" vehicles should queue up at designated locations to wait for passengers, and they are not allowed to stop and put them in disorder or grab passengers to solicit customers.

The security department will guide and educate taxi drivers who violate the regulations of shopping malls until they are declared as "persona non grata".

6, security personnel should maintain the order of the parking lot, take good care of the parked vehicles, in order to prevent losses.

7. In case of major activities, any vehicle in the parking lot should avoid vehicles of major activities to ensure the safety of activities.

8. In principle, vehicles (except vans) should apply for underground parking permits and rent parking spaces for parking; Anyone who parks on the ground will be charged or required to apply for a "temporary parking permit".

9. Formulate parking lot management measures, charging standards and scope.

Seven, emergency management points

1. The Security Department formulates an "emergency response plan" for emergencies such as fire, and employees must unconditionally obey the command and transfer of the general manager or relevant leaders in case of emergency.

2, security personnel once found suspicious situation and all kinds of illegal activities, have the responsibility to immediately report to the security department.

3. In case of theft, robbery, murder or other emergencies in the shopping mall, protect the scene in time while reporting to the security department and the public security organ. Except for emergency rescue of the wounded, it is not allowed to enter the scene.

4. When the public security and security departments conduct safety inspections and handle cases, security personnel should actively cooperate and provide information truthfully.

Chapter IV is about the annual work plan of the Security Department. In order to strengthen the management of the Security Department, enhance the post responsibility and safety awareness of security guards, further improve the service level of security guards, do a good job in the company's security work in an all-round way, create a good business management environment for the company, and comprehensively summarize the weak links and shortcomings of security work in the past 20 years, the annual work plan of the Security Department is formulated.

I. Work objectives

1. Seriously study, understand and fully implement a series of instructions and decision-making arrangements for hotel management, and complete various tasks.

2, improve the department work, cultivate a disciplined, tenacious style of security team.

3. Communicate, coordinate and assist with other departments of the company.

Second, the main work plan measures

1) the security department will do a good job in public security next year in combination with the actual situation of the company.

1, handle the relationship with the employees of all departments of the hotel.

2. Tracking or persuading suspects who enter and leave the hotel.

3. Supervise the personnel of each department or guests to store personal valuables in the designated place for safekeeping.

4, safety inspection work, especially for key parts, strengthen the inspection at night.

5. Do a good job in the reception, parking and anti-theft of vehicles.

6. Do a good job in public security management of the monitoring system.

7, in strict accordance with the company's system, do a good job of daily vehicle charges, and submit it to the finance department.

Second, make good use of the personnel of this department, do a good job in team building, and build a stable and United security team with high quality, outstanding job skills and strong sense of responsibility to ensure the normal operation of the company's business. Comprehensively summarize the weak links and shortcomings of security work in the past 20 years, strengthen the management, education and training of departmental work, work discipline, post responsibility and post skills, fully mobilize the enthusiasm and initiative of team members, enhance their sense of work and responsibility, and make all team members devote themselves to the company's security work.

Third, strengthen a series of study and training for security guards.

1, vehicle command and queue training twice a week. Through explanation and training, the security personnel have improved their ideological understanding and daily work to varying degrees, thus improving the working ability of the security team.

2. In daily work, guide security guards to improve their service awareness and courtesy, so as to improve their ability to serve customers. We should respect our guests at work, avoid direct conflict with them, and educate our employees to understand from the heart that everything we do is for the satisfaction of our guests.

3. According to the actual situation of our department, conduct irregular inspections on players' gfd, manners and other issues, and resolutely implement the problems found.

Four, the security department will assist the company to do a good job in production safety.

1, in strict accordance with the internal control objectives and specific measures issued by the company to the department, establish a target management responsibility system, decompose and implement the tasks at different levels, and decompose and implement the tasks to each class and individual, so that everyone has tasks, everyone has pressure and everyone has motivation.

2. Participate in and cooperate with the safety inspection of relevant units at all levels, carefully record the problems existing in this department, and make rectification according to the rectification notice and rectification requirements issued by the safety committee.

3. Organize relevant leaders of the company to form a special inspection team to conduct quarterly safety inspections on a regular basis; Conduct special inspection and supervision once or twice a month or review the rectification of hidden dangers, so as to truly promote the rectification of hidden dangers through supervision and ensure safety through rectification.

Five, strengthen the maintenance of various facilities and equipment, improve work efficiency.

1. Improve the maintenance system and clarify the maintenance responsibilities. According to different equipment and different areas, define the maintenance responsibility and workflow, and ensure that the equipment of our department is managed everywhere and the parts are guaranteed; Make a specific maintenance plan to ensure that the equipment can be maintained within the specified time.

2. Implement the correct maintenance technical standards and improve the overall maintenance level.

In a word, we should cultivate professionals by deepening management.

God encourages security guards to continue to adhere to the spirit of seeking truth and being pragmatic, with high standards and strict requirements, and strive to create a new image of efficient, pragmatic and civilized security. Do a good job in escorting the company's development.

Annual work plan for the security department. First, do a good job in stabilizing security personnel and control brain drain.

1. Strengthen the ideological and political education of the team members, educate the team members to recognize the employment forms at the present stage, cherish the hard-won job opportunities, repay them with the attitude of being responsible for the unit, for themselves and for their families, correct their work attitude and do their jobs with heart.

2. Strengthen communication with team members, point out the direction of work development, and point out that opportunities are won by yourself. With the rapid development of the company, there are many opportunities to improve the work intention and sense of responsibility of team members; Care about the daily life of team members, help them solve some practical problems, and improve their sense of identity with the security profession and the company masses.

3. Care about the amateur life of the players and guide them to participate in healthy and beneficial extracurricular activities, such as reading and sports; On the premise that human and financial resources can be arranged, the department should organize some healthy and beneficial cultural and sports activities to enrich the cultural life of the players and activate their body and mind. You can also organize sports competitions and business skill competitions. To unite people's hearts and improve the team's team significance.

Two, strengthen the daily management and training of team members, and strive to improve the ideological quality and professional skills of security team members.

1. Strictly implement the company's rules and regulations, strengthen the secondary training for new employees, and make the security guard adapt to the management of the international building as soon as possible; Pay attention to the supervision of the players' on-the-job status, strictly implement the normal work through the security squad leader, and improve the effectiveness of management.

2. Strengthen the professional training of team members. The training materials include queue training, physical training, fire fighting training, courtesy, vehicle management, goods management, laws and regulations, etc. , pay attention to the diversification of training forms, adopt the way of combining centralized teaching with post guidance and combining theoretical teaching with practical operation, so that security guards can master business skills skillfully and adapt to the needs of international building safety work.

3. Pay attention to the ideological and political education of the players, strengthen the training of laws and regulations, and train the players to abide by the Law of People's Republic of China (PRC) on Public Security Administration Punishment, the Traffic Safety Law of the People's Republic of China and the Criminal Law. Guide the team members to improve their ideological understanding and enhance their political consciousness. Prevent players from breaking the law and discipline. 4. Encourage employees to study hard and pursue progress. Pay more attention to those who work hard, have management potential and have the basic qualities of managers, and guide them to develop to a higher level.

Third, pay attention to maintaining safety facilities and equipment to ensure that monitoring and fire fighting facilities are in good condition.

1. Cooperate with the Engineering Department of the Management Office and the maintenance unit to inspect and test the building fire protection facilities and equipment (fire engines, fire broadcast, smoke temperature sensors, automatic sprinkler systems, fire shutter doors, fire protection equipment, key fire protection areas of buildings, etc.). ). If there is any problem, the maintenance unit will handle it in time. If it cannot be solved, the maintenance party will issue a report and submit it to the management office and the owner for review.

2. Cooperate with the engineering department of management office to inspect and test the building security system (monitoring screen, manual control of elevator, double protection, patrol and emergency video, etc.). ) Regularly or irregularly, repair the existing problems in time.

3. On the premise of the failure of "fire protection and security" facilities and equipment, strengthen the management of "civil air defense" to ensure the safety of all aspects of the building as much as possible.

Fourth, standardize personnel access management to ensure that there are no loopholes in personnel management.

1, the central control, the lobby and the mobile patrol team cooperate closely to strengthen the management of suspicious, stolen goods and lost personnel in the building and on each floor, and do a good job in stopping and guiding them in time.

2, the lobby, garage on duty to strengthen the supervision of construction personnel entering the building, in strict accordance with the system, with the construction certificate (a certificate) clearance.

3. After the first customer confirmation, arrange the team members to guide and guide the whole process until the end and the personnel leave.

4. Personnel entering and leaving the building during non-office hours (at night, weekends and national holidays) shall be registered and confirmed in coordination with the central control office.

5. Foremen and lobby staff of foreign office workers (such as handling provident fund) will take the initiative to ask and give timely guidance, strengthen the management of public areas and maintain the daily order of the building.

Five, strengthen vehicle safety management, maintain the normal traffic order in the area, and ensure vehicle safety.

1. Vehicles entering and leaving the garage should follow the prescribed road and speed.

2. When the vehicle enters, carefully check the pass and vehicle condition, and register the entry and exit time.

3. Check the condition of vehicles parked in the underground garage and overnight vehicles every day, contact the owner in time when problems are found, and register.

4. If foreign vehicles want to enter the building, they should ask the reason in advance. If they can be released, they should inform the security guard in the lower garage to specify their parking position.

Six, do a good job in the management of goods in and out, control the loss of goods.

1. When the residents in the building want to take their belongings out, they need to issue an belongings out card, which must be stamped by their unit. Security personnel can only release them after checking and confirming at the entrance and exit, and the outgoing cards will be summarized and submitted to the department for filing.

2. When the construction unit in the building wants to deliver the goods, it shall issue a goods delivery card, which must be signed by the construction person in charge or sealed by the unit. The security guards will release the goods after checking the entrance and exit, and the outgoing cards will be summarized and submitted to the department for filing.

3. If the owner's or tenant's articles enter the building, the players in each position should accurately guide the way and route according to the actual situation, and there will be a special person to be responsible for the whole process.

Seven, strengthen the building fire safety management, put an end to fire hazards.

1. Strengthen the fire safety training of security personnel, improve the fire safety awareness and fire fighting business skills of security personnel, and establish the obligation of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Fire control work should carry out the policy of "prevention first, combining prevention with elimination".

2. The responsibilities of the person in charge of fire prevention and obligatory firemen are:

A. Seriously implement the hotel's fire protection regulations and the instructions of the superior fire protection work, carry out fire protection publicity and popularize fire protection knowledge.

B. Seriously implement the hotel fire regulations and superior fire instructions, carry out fire prevention publicity and popularize fire prevention knowledge.

C. Regularly check the fire safety work, correct fire violations and rectify fire hazards.

D manage fire-fighting equipment, especially indoor fire-fighting equipment, and check regularly to ensure that all kinds of equipment and devices are in good condition. Safety exits should be kept clear at all times.

E the engineering department is responsible for managing the fire pump and fire elevator, and operating and maintaining them regularly to keep them in good condition.

F the fire monitoring center of the security department implements 24-hour monitoring.

G. after receiving the fire alarm, the _ _ _ _ volunteer team members should start the fire control facilities in time to put out the fire, and assist the fire department to find out the cause of the fire.

3. Formulate emergency plans and organize drills: The security department formulates fire emergency plans according to the fire-fighting needs and fire safety conditions of the building, and security personnel and personnel participating in fire drills must be familiar with the information of fire emergency plans. Conduct regular fire drills according to the fire emergency plan. Make all employees know not only the fire safety knowledge of working environment and post, but also the fire safety knowledge of public gathering places. So that all employees can truly achieve "four understandings" and "four skills".