What the hell is "Property Management app"?

It is said that Nanjing Property Management Office will make a "Property Management app" to facilitate owners to vote by mobile phone. What the hell is this "property management app"? What does Nanjing Property Management Office want?

Nanjing Property Management Department Brews "Property Management app"

Recently, according to Zhang Xunshi, head of the Industry Supervision Section of Nanjing Property Management Office, Nanjing Property Management Department is currently brewing "Property Management App", which is an information platform convenient for owners to vote by mobile phone.

So, what the hell is this "property management app"?

The community needs to solicit the opinions of all owners. Generally, there are two ways: one is to hold a general meeting of owners and the owners will vote on the spot; The other is to go door-to-door and ask the owners to vote in writing.

However, both methods are difficult to operate. In the process of owner autonomy, I have tried to collect the opinions of owners by online voting, and the results are not satisfactory. The concept of "Property Management App" is a new scheme aimed at the problems existing in current property management.

It is reported that some communities in Nanjing have also launched "property management apps" before, but these apps are all developed by property companies and are mostly used for payment. , can not effectively realize the function of online voting for owners. The "Property Management App" being brewed by the property management department is expected to achieve a breakthrough in the online voting function.

How to use this "property management app"?

When it comes to property management, it mainly refers to the activities that the owners manage or entrust property service enterprises and other managers to manage all the buildings, facilities, equipment, places and venues owned by the owners, and distinguish all the buildings and buildings, places and facilities within the building division.

Among the basic principles of property management, the first one is the principle of clear rights and responsibilities and the principle of owner-led. The principle of clear rights and responsibilities requires that the rights and responsibilities of owners, owners' congress, owners' committee and property management enterprises should be very clear within the property management area. The principle of owner-led refers to taking the owner's demand as the core and putting the owner in the first place in property management activities.

Think about it, the services provided by property management include the management of the main body of housing construction and the daily supervision of residential decoration; Management of housing equipment and facilities; Environmental sanitation management; Greening management; Cooperate with public security and fire departments to maintain public order in residential areas; Vehicle order management; Public agency services; Property file management.

In addition, there may be some additional services for daily life, business services, culture, education, health and sports. With so many services closely related to the owner's residence, it is naturally not too much trouble to consult the owner when there is a problem with the property, or even when the property is unqualified and needs to be replaced.

What are the unresolved problems of "Property Management app"?

However, in order to make "Property Management App" a reality, two problems need to be solved. Zhang said that the first of these two issues is the determination of personal identity; The second is to determine the identity of the owner. On the one hand, how do users register? Not if you only provide your name and room number.

If the real name of the owner is registered, it is necessary to provide information such as ID card and property right certificate. Is the owner willing to provide it? On the other hand, whether the information provided by the owner is symmetrical with the data of the real estate bureau requires technical support, which is still relatively difficult.

Are there any related success stories in the industry?

In fact, many real estate companies have begun to test the new mode of community property management services. The earliest success was the listed Fantasia life, which greatly improved the gross profit of the property company by leveraging the A PP of community service.

As early as 20 13, Vanke Property, which was previously regarded as the industry benchmark, developed the "live here" APP for the owners. At present, nearly 20 residential areas under Vanke have started to operate "live here", which has become the main channel for owners to guarantee, read announcements and inquire about water and electricity. In addition, Yunshangcheng, which was developed by Everbright and other housing enterprises in conjunction with technology companies, has also been put into use.

In any case, it is the trend of industry transformation to improve the efficiency of the industry with the most advanced scientific and technological means, because the traditional property management adopts bureaucratic organizational structure, and the property service relies more on the "man-to-man" management mode on the spot. Behind a service action, it often needs the cooperation of several management actions, and layers of supervision can ensure the service landing.

However, this management mode leads to the failure of any regulatory level, and all subsequent management and service behaviors will be out of shape. Through the mobile Internet and IT technology, property services can be made easier. For property management companies, moving job requirements and employee status online and using the system for management can effectively ensure the stability of services, ensure quality control and reduce intermediate monitoring links and management costs.

(The above answers were published on 20 16-04-25. Please refer to the actual situation for the current purchase policy. )

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