How to manage residential property rental houses?

1, residential property companies should formulate rental housing management measures in accordance with relevant laws and regulations, combined with the actual situation;

2. Manage the rental house according to the property management contract and management measures. Collect management fees in accordance with the property management contract and relevant regulations;

3. Conduct a safety survey on the rental house and facilities and equipment every year, make a maintenance plan according to the survey results, and organize the implementation;

4. During the day, there are full-time administrators to receive residents, handle public affairs within the scope of services, and accept consultations and complaints from residents; At night, someone is on duty to deal with urgent repairs, and water, electricity and other urgent repairs will arrive at the scene within half an hour;

5. Assist in convening the owners' meeting and cooperate with its operation;

5. Sound management rules and regulations, perfect service quality standards and complete property management files;

6. Signing a property service contract with the owner and other procedures; Open service standards, charging basis and standards;

7, the application of property management system to manage the owners and real estate files, property management services and fees;

8. All employees, dressing the, wear photo badges and hold relevant certificates;

9. Conduct an annual survey on the satisfaction rate of property management services, promote the improvement and promotion of management services, and solicit opinions from users who are not less than 80% of the total number of households;

10. Establish the disposal mechanism and pre-plan for all kinds of public emergencies, including organizations, personnel and specific measures, which can be put into operation at any time once they occur.