Annual work summary report of property personnel

Ruthless time, the old man walked silently and hurriedly like a cold wind. After this period of hard work, we have also gained something, which means that we are ready to start writing a summary again. The following is the summary report of the annual work of property personnel compiled by me. Welcome to read!

Annual Work Summary Report of Property Personnel 1

At the end of the year, my year's work came to an end at this moment. Looking back on the days of this year, I have many feelings. I was just promoted to property manager this year, and made some achievements in 1978, which made me feel very gratified and greatly stimulated my self-motivation. This sense of accomplishment makes me a little obsessed. As a property manager, I still had some "fears" at first, fearing that if things were not done well, it would bring trouble to other colleagues and the company. But with the passage of time, I gradually mastered this job and became more confident. So I want to take this opportunity to sum up and lay a solid foundation for the next road.

First, keep learning and move on.

My present position is full of all kinds of trust and expectation. I can be promoted to the position of manager. First, I accumulated sediment step by step at the bottom of 1978. Secondly, the company leaders have a kind of trust and expectation for me personally. Although I am already the manager of our property, I also know that it is not easy to do this job well, because it is the first time for me to do this job, and I feel that I have just been promoted. It is inevitable that there are some things to learn. So anyway, studying is my first choice now. As a leader, I should be more strict with myself. Only by setting a good example, I think we can achieve something and my colleagues will follow in my footsteps. So in the next days, I will gradually develop in that direction, and strive to live up to the expectations of leaders and the trust and cooperation of colleagues.

Second, adjust the mentality and improve the management level.

In fact, for many people, the time when they just got promoted was a very challenging stage. First of all, we should establish a safe zone in our own mentality, and don't let ourselves cross the line and do something that we can't control. Secondly, I should continue to study management. As the leader of my colleagues, I have to work hard on management, so I am learning management step by step this year. In a brand-new field, you may experience some setbacks, but the most important thing is your mentality. Only by putting your mind right can you take the next journey well.

Third, find out the shortcomings and make continuous improvement.

In this position, I have grown a lot personally and realized that this job is different. This position gives me a responsibility, and it is also the driving force for my continuous breakthrough and efforts. Although I made some small mistakes this year, I am still good on the whole. These small mistakes are also caused by carelessness that is usually not noticed. Therefore, only by constantly correcting ourselves can we create a richer tomorrow.

Annual work summary report of property personnel II

I am 20__, and I have been engaged in property management since June 18. In this short half year, I deeply realized that property management is a special service work. In my work, I am strict with myself, set an example, treat people or things fairly and fairly, work conscientiously and meticulously, and try my best to make the company, service units and owners satisfied and recognized.

In order to sum up experience, learn from each other's strengths and further improve the property work, I also made the following summary of the property work in these months.

First, we should be "responsible, caring, patient and open-minded".

1, sense of responsibility: first of all, we must strictly implement and clarify our post responsibilities. As far as our work is concerned, it is our responsibility to serve the unit and the owner from the interests of the unit and the owner. I think each of us doesn't want to be an "irresponsible, irresponsible person". Know your job responsibilities clearly, and you will know what to do and what not to do. In this way, you will conscientiously do your own work, take the initiative to do anything within the scope of your job responsibilities, without waiting for the leadership to arrange;

2. Love: A good employee should have enough work experience and a careful and enthusiastic work attitude. I think he should also have love. Love is also a magic weapon for us to do a good job. We should integrate our "love" into the environment and work;

3. Patience: strengthen the sense of work concept and purpose, establish the people-oriented thought, and try to do practical things and do good things for the owners as much as possible. In other words, we should patiently, sincerely and seriously solve problems and do a good job. Only in this way can the work be done well, carefully and solidly, and the practical problems encountered in the work can be effectively solved.

4. Modesty: At work, we must work down-to-earth, learn modestly and ask for advice modestly. Learn from the property predecessors with an open mind, sum up lessons and accumulate experience, and treat the work sincerely.

Second, we should treat our work with a full and optimistic attitude.

The society lacks understanding of the property industry, and many people look down on the property staff, but we must face it with a good attitude. Don't complain too much at work, be positive and optimistic in your mind, and don't stand still.

Third, set an example at work and be strict with your work attitude.

During my work, I will strictly abide by various rules and regulations, be strict with myself, ensure that I can provide quality services to my customers in a down-to-earth manner, and do practical things and do good things in my post.

Fourth, improve professional level and moral cultivation.

If you really want to improve your professional level and create more wealth for enterprises and individuals, you must be strict with yourself, not be sloppy, study hard at work and become a work expert; Strengthen moral cultivation, have a clear understanding of their own shortcomings, start from bit by bit behavior, and become an example for other colleagues in terms of dress, manners, respect for the elderly and love for the young, fairness and integrity, and social morality.

In the future work, I will continue to work hard, constantly sum up all aspects of experience and make my own contribution.

Annual Work Summary Report of Property Personnel 3

Looking back on 20 years, my work has experienced many changes. Near the end of the year, I transferred from the sales department to the current property department, from a terminal salesperson to a property manager of a property company. Fortunately, it is not very strange, because of the original contacts, I have some understanding and understanding of the service and daily work of the property.

When I came to the property, I also started a new working course. More than a month has passed and the work is proceeding in an orderly way. I have gradually become familiar with the work content and process of property management. At the end of the year, everyone should sort out the past and plan the future. At this moment, I will summarize my recent work as follows:

I. Property Services

Property work mainly includes daily maintenance, complaint handling, charging, infrastructure equipment maintenance, environmental sanitation, greening maintenance, order maintenance, study and training, and inspection by higher authorities. During these four months' work, I learned a lot from my colleagues and teachers. Clearly understand the theme, grasp the time, put the customer first, and be careful and thoughtful. These are the work styles and attitudes that we should always adhere to. Details determine success or failure, and nothing can really win the praise of customers.

1. Really pay attention to every customer's needs and demands, and strive to achieve the purpose of local solution. Even if it fails, it is necessary to explain the reasons and reasons to gain the understanding of customers;

2. Strengthen work exercise and be familiar with service processes and details. Learn by heart, pay attention to working methods, be flexible, do not shirk and perfunctory, exchange sincere heart for understanding, and enrich your work goals and tasks with satisfactory service.

Second, the office work

Office work is a brand-new field for me, with many trivial matters and tight time, such as document processing, document management, document circulation and so on. While doing a good job in customer service, we should also pay attention to the time arrangement of various tasks to improve work efficiency and save working time. Therefore, in the future, I will strengthen my sense of self-work, pay attention to speeding up the pace of work, make preparations and arrangements in advance, improve work efficiency, and strive to be comprehensive, accurate and moderate, and avoid omissions and mistakes.

Third, there are shortcomings.

With the professional attitude of "working for yourself", I love my work and work creatively. During this period of work, I also have a deep understanding of myself. I still have many shortcomings, and it is the first time I have contacted various services, so my work efficiency needs to be improved; Some work is not done carefully enough, and work coordination is not in place; Need to strengthen the provision of data to leaders; At the same time, strengthen communication and understanding with department leaders and employees. I will try my best!

Fourth, the direction and plan of efforts.

First, strengthen study and broaden knowledge. Study hard the professional knowledge of property and real estate and the common sense of relevant laws and regulations.

Second, based on the principle of seeking truth from facts, release the upper situation and report the lower situation; Really be an assistant to the property department in Dongying District;

Third, pay attention to the coordination and communication of all departments of the company, and effectively form an atmosphere of unity and cooperation;

Fourth, improve work efficiency, give full play to one's work enthusiasm and do good deeds in a down-to-earth manner.

"If you don't accumulate steps, there will be no miles; If you don't accumulate small streams, you can't become rivers and seas. " 20__, gained experience and shortcomings, experienced difficulties and confusion, and felt enlightenment; 20__, I will, as always, go all out to meet new challenges with a sincere heart and my own efforts!

Property personnel annual work summary report 4 pages

As an ordinary property manager, my job responsibilities are mainly to be familiar with and master the laws, regulations and policies of property management, constantly improve and update my knowledge structure and keep up with the development direction of property management with the times; The second is to use the theoretical knowledge learned to guide their practical work and try their best to deal with and coordinate the relationship between enterprises and owners; Secondly, do every job dutifully, always maintain a high spirit, adhere to the concept of service-oriented, supplemented by management, win the trust of the owners and maintain the good image of the company. As a member of the company, these are all things I have to do. Unexpectedly, it attracted the attention of the company leaders, and not only gave me verbal praise, but when I learned that I was working in Qiao Yuan, I was transferred to the head office near home at the beginning of this year. Not only is it near to work now, but the treatment in all aspects has also improved. At the same time, we have a deeper understanding of the company's "human touch". In addition to work, company leaders will also care about the family situation of each employee, and even the Chinese food at work and the shuttle bus to and from work will be fully considered and properly arranged.

Before the future company, I only knew that "_ _" company was a private enterprise with great development potential and certain popularity, but I didn't know that it was still a caring collective. Now I see with my own eyes that many employees of "_ _" can enjoy the company's car subsidy and real preferential purchase price with the care and help of the company leaders because they fully display their talents and work hard. Employees with temporary family difficulties can also get appropriate gifts from the company in time and so on. So I think "_ _" company is a big stage for everyone with lofty ideals to display their talents, and it is also a caring family. Unexpectedly, I have only been in "_ _" for more than a year, and I have personally felt the love of "_ _". Now I finally understand why, in Shenzhen, a city with frequent talent flow, some employees have worked here for ten years, while some employees actually show that they are willing to work here for a lifetime as long as "_ _" does not fire him.

I remember at the year-end summary meeting this year, Mr. Chen Hongtian, the chairman of the company, said, "There are many things worth cherishing besides money in a person's life." Yes, especially affection and love, and the value of life. To this end, only by working hard can we be worthy of the concern of the company leaders and such a big family that values talents and cares about love.

Property personnel annual work summary report 5 pages

Looking back on the next 20 years, my work is also experiencing extraordinary. _ In January, I returned to _ _ with pure emotions. I started a new environment, and my work materials were wrapped in familiarity and unknowns, which prompted me to make more efforts to learn and challenge. A few months have passed in an instant, and the work is proceeding in an orderly way. At the end of the year, everyone should sort out the past and plan the future. At this moment, I will summarize my work in the past year as follows:

I. Property service work

Property management mainly includes all occupancy matters, daily maintenance, complaint handling, fees, infrastructure equipment maintenance, environmental sanitation, and pest control for new owners; There are also study and training, inspection by higher authorities, etc. The main work of the management office for 20 years when collecting management fees and rectifying the problems of public facilities and equipment in the community. Combined with the actual situation, on the basis of further understanding of the service fee agreement collection method, with the full cooperation of colleagues in various departments of the property company, some work was successfully completed.

Second, the work of the office.

Office work is also one of my work areas. I have a lot of work. To deal with complicated and trivial work, we need to strengthen our work consciousness and pay attention to speeding up the pace of work. Improve work efficiency. Mainly do the following two aspects: 1. Data entry and document arrangement. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements. Twenty archives management work. After arriving at the management office, the systematic and standardized management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting, classify and file the files, and register them well.

Third, do a good job in the financial work of the management office

Do financial work patiently and meticulously. Since I took over the financial management, I have carefully checked the financial accounts, cleaned up the financial relations, strictly implemented the financial system, and made every account well, ensuring the balance of payments. First, do a good job in every entry and exit account. I can record and register every entry-exit account according to the classification rules of accounts. At the same time, carefully check the bills and make detailed records. Second, do a good job of monthly routine reconciliation. According to the financial management system, I refine the income and expenditure of the month, prepare financial statements regularly, and reconcile the accounts in time according to the company's requirements. There are no omissions or misstatements. The third is to control expenses reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and assisting the leaders of the management office in financial management. In the recurrent expenditure, strictly control procurement, consumption and supervision, prevent extravagance and waste, and put forward some reasonable suggestions.

Four, responsible for the green maintenance of the park.

At present, there is a shortage of greening personnel, and it is in winter, and the greening situation in the park is more severe, mainly in the following two aspects:

First, do a good job in the daily maintenance of park greening and facilities;

The second is to clean up the road and every corner in time, eliminate snow, and do a good job in handover and acceptance.