What if the courier refuses to accept during the epidemic?

Master the correct way to get express delivery. First of all, you should wear a mask when picking up the courier, so as to minimize contact and communication with the courier. Don't touch the channel express by hand. Spray 75% alcohol or prepared 84 disinfectant on the courier box. Try not to take the courier box home, and throw it at the designated place when you go out to throw garbage. After the goods are brought home, spray alcohol on the purchased goods or leave them in a dry and ventilated place for 30 minutes. It is still safe to pick up the courier correctly. In real life, small supermarkets and doormen in some communities can collect express delivery, which provides great convenience for consumers. Once the courier is lost in these so-called "collection points", who will be responsible? Wu Nan, a policeman from the Political Department of Shunyi Court, said: "This requires distinguishing the nature of the collection points. If it is an official collection point selected on the e-commerce platform or has a relevant service agreement with consumers to provide paid collection services for consumers, and the package is lost or damaged, the collection point shall be liable for compensation. If it is collected for free, it is generally not necessary to bear the responsibility for the loss of the parcel, but if the parcel is lost or damaged due to intentional or gross negligence, ('collection point') will also bear the responsibility. " Li Suirong, an assistant judge of the court, fortunately reminded the addressee and the courier that in addition to timely notification and receiving the courier, attention should also be paid to preserving the evidence. She said: "Pay attention to keeping communication and chat records. Especially when the doorman, residential property and other collection points send and receive express delivery, take photos in time to save the courier's status, and do a good job of collecting evidence for later rights protection. In late October of 65438 10, Lao Wang bought navel oranges for some relatives and friends online, but due to the epidemic situation, the delivery or arrival in some areas was delayed, and some relatives and friends were rotten when they received them. Although everyone understands the special situation and expresses Lao Wang's friendship, Lao Wang still wants to ask, can you claim compensation for the deterioration or loss of fresh products such as vegetables, fruits and seafood found by express delivery? Chen Ying analysis: "In view of this kind of dispute, we must first judge whether this kind of loss belongs to the natural loss in transit. If it is natural loss, you can't ask the merchant or courier for compensation. For the part beyond natural loss, if the delay is caused by the courier company's own fault, then the courier company should bear the corresponding responsibility.

Legal basis: According to the provisions of the Contract Law, the carrier proves that the damage or loss of the goods is caused by force majeure, the natural nature or reasonable loss of the goods themselves, and the fault of the shipper and the consignee, and will not be liable for damages. Chen Ying further analyzed: "During the epidemic period, if the express delivery is delayed due to epidemic prevention and control, and the goods are corrupted and deteriorated, it shall be deemed as force majeure, which is a reasonable cause, and the express delivery shall not be liable for breach of contract. If the losses are serious, both parties can bear the losses through negotiation.