How to answer the question that property companies do not provide services and pay property fees during the epidemic?

Owners cannot refuse to pay property fees on the grounds of epidemic situation.

(1) If it is overdue before the government releases the epidemic control, it shall pay the liquidated damages in time according to the contract.

(2) If the agreed payment time of the property fee expires after the government releases the epidemic control, it depends on the payment method of the property fee. If the payment can only be made in cash, and the owner cannot return due to epidemic control, then the owner may request to delay the payment obligation. If there are other convenient ways besides on-site payment, such as online payment, the owner's overdue payment will also constitute a breach of contract.

Risk warning: the epidemic situation is not a reasonable defense for the owner not to perform the payment obligation. Therefore, owners cannot ask property companies to reduce or exempt property fees on the grounds of epidemic situation. If the owner really can't pay the property fee by other means, he can defend the liquidated damages through force majeure. For the quality of property service, if the property service enterprise does cause some service quality decline due to epidemic prevention investment, it should inform the owner in advance and strive for the understanding of the owner.