What's the telephone number to complain about the unreasonable charges of residential property?

Complain to the price bureau, the early property charges must be approved by the price bureau, and the price bureau has the right and obligation to supervise the property company. Complain to the Housing Authority that the Housing Authority is the industry management department of the property company and has the obligation to deal with the violations of the property company. Complain to the consumer association.

Property fee collection standard:

1. Property management fee, also called property management service fee, is the fee charged by the property management enterprise to the owner according to the time limit stipulated in the property management service contract. The property service fee shall be paid by the owner on a monthly basis from the date of occupancy. Property service fees can be collected in advance by both parties through consultation.

2. The charging standard of property fees shall be determined through consultation between the property management enterprise and the owners' committee on the basis of government-guided prices, and reported to the price management department for the record. Special service fees and special service fees shall be stipulated separately by the price management department. Property fees are guided by the government and regulated by the market.

3. For the property that has not been leased or sold by the construction unit and has been delivered but the owner or user has not yet lived, the property management service fee will be charged at 70% of the receivable standard.

4. Property management service fees incurred before property delivery shall be borne by the construction unit; The preliminary property management service fee from the property delivery to the termination of the preliminary property management service contract shall be borne by the construction unit and the property buyer in accordance with the agreement of the preliminary property management service agreement. Once the property charging standard is determined, the property management department shall not change it at will and charge it repeatedly.

5. The items and standards charged by property management enterprises shall be announced. If the property management service fee has been charged to the owner or user in accordance with the regulations, no other unit or individual may charge the same fee repeatedly. Without the entrustment of the owners' committee or the owners and users, the owners and users shall not pay the service fees provided by the property management enterprises themselves.

Legal basis: Article 186 of the Civil Code. If one party breaches the contract and damages the other party's personal rights and property rights, the injured party has the right to choose to require it to bear the liability for breach of contract or tort.

Article 233 of the Civil Code states that if the property right is infringed, the obligee can solve it through conciliation, mediation, arbitration and litigation.

Article 42 of the Civil Law, the owner shall pay the realty service fee according to the stipulations of the realty service contract. If the owner and the user of the property agree that the user of the property shall pay the property service fee, the owner shall bear joint and several liability from the agreement. Property that has been completed but has not been sold or handed over to the property buyer shall be paid by the construction unit.