The owner's hat fell into the basement and was cleaned up as garbage. The owner demanded compensation. How should the property reply?

Say sorry first, and then negotiate the amount of compensation. When the owner loses his hat, he can claim compensation when cleaning the basement and sweeping the garbage. When the property is returned, you can apologize first. For example, you can say that you accidentally cleaned your hat as garbage. I'm very sorry. We will compensate you and then negotiate the amount of compensation. Such treatment will make both parties feel very satisfied.