What does a full-time housekeeper of a property company do? Do you need to change shifts? Is it a security guard? Thank you. Please answer seriously, if you are the one!

The housekeeper is not a security guard, but a customer service specialist, so there is no need to change shifts. In Shenzhen, some large property companies have high-end property projects with full-time butlers, such as Vanke, China Merchants and Zhuo Yue (I used to be a full-time butler in Zhuo Yue).

The position of full-time housekeeper is relatively high, between the administrator and the customer service supervisor (in Excellence, the housekeeper is equivalent to the customer service supervisor of ordinary property projects, and if there is a vacancy in the supervisor of ordinary projects, it is often transferred from the high-end project housekeeper). The specific work of the housekeeper is all the work related to the owner in the managed area: receiving the owner to look at the house before moving in, assisting in sales, assisting in making the move-in plan, training the customer service assistant, and handling or assisting in various procedures related to the owner (such as moving in, decoration, water, electricity, gas, cable TV, etc.). ), decoration management, owner's complaint handling, rectification and maintenance, communication with outreach units, planting in the community, after-the-fact inspection and supervision of health and safety, and the owner.