Prevention and control of pilot epidemic situation in Haidian District, Beijing, sinking more than a thousand properties to cooperate with epidemic prevention

Prevention and control of epidemic situation

Beijing's epidemic prevention and control work will sink to the community. The Beijing Youth Daily reporter was informed that Haidian District has carried out a series of new attempts around the "community" work. For example, in order to make up for the lack of community strength, more than 300 property companies in the whole region/KLOC-0 began to report to the community, obey the unified deployment, and fully cooperate with the community to carry out epidemic prevention work; In order to alleviate the inconvenience of residents to buy food, many communities in Haidian have launched convenient vegetable through trains, so that residents can buy cheap and fresh vegetables and fruits at their doorstep and even order food at home. In order to properly solve the residents' demands, Wanshou Road Street in Haidian District has specially set up a community "people's feelings mobile phone line". As soon as residents make a phone call, the community will act immediately, and the people's feelings line will become the warmth and reassurance of residents.

More than 1300 properties were mobilized.

Cooperate with the community to carry out epidemic prevention and control

Community is the focus and foundation of epidemic prevention and control. The reporter of Beiqing Daily learned that Haidian District Housing Management Bureau has incorporated property enterprises into the community (village) prevention and control work system, and mobilized more than 300 property enterprises in the whole district/KLOC-0 to report to the community on their own initiative and obey the unified deployment. At the same time, Haidian District clarified the responsible person and contact person for epidemic prevention and control of property enterprises, and fully cooperated with its own streets and communities to carry out epidemic prevention work.

It is understood that in order to quickly implement the task of property in epidemic prevention and control, Haidian District Housing Management Bureau summed up the "cross-work method" for property epidemic prevention and control, and defined the ten major workflows and specific tasks of "checking, blocking, reporting, reporting, eliminating, sealing, recording, assisting, self-protection and insurance". Property employees, together with community cadres, volunteers and security personnel, carry out investigation, duty registration, disinfection and cleaning, publicity and guidance, and stick to the front line of community inspection, prevention and control management.

In order to ensure that all property enterprises, parks, commercial and residential building management units and occupancy enterprises strictly implement the prevention and control requirements, Haidian District Housing Management Bureau has incorporated the epidemic prevention and control work into the assessment of property enterprise projects, started 24-hour inspection and supervision, urged and guided property enterprises to carry out prevention and control work, and ensured that property enterprises are on the job, and found problems and solved difficulties in time.

Haidian District, especially on the basis of the original property credit evaluation criteria, added the content of epidemic prevention and control, with a cumulative weight of 50 points. Including information submission, 20 points, prevention and control duty, epidemic situation disposal, 10 (no epidemic situation score). Points should be added for outstanding prevention and control work, and points should be deducted for serious consequences caused by poor prevention and control.

Convenient vegetable through train to enter the community

Residents can place orders "at home"

In addition to property companies participating in community epidemic prevention and control, the convenience vegetable through train has also entered many communities in Haidian. Residents can buy cheap and fresh vegetables and fruits at home, and even order food at home to meet the daily needs of residents.

In Taizhouwu, Wenquan Town, Haidian District, 400 kilograms of organic fruits and vegetables are delivered to residential areas every day. These fruits and vegetables are provided by Taizhouwu Village Stock Economic Cooperative with its own "urban vegetable garden", and the freshness can reach the level of "picking and selling now". It is understood that during the epidemic prevention and control period, the economic cooperative provided all the output of 300 mu of "urban vegetable garden" and 50 greenhouses to local residents at a low price, and delivered them once every morning and evening to solve the urgent needs of residents. "Such a good dish usually costs twice as much as it is now. I didn't expect it to be so much cheaper to deliver food to the door in the village now. Great! " Aunt Wang, a resident, said, "There are not only fresh vegetables, but also big and sweet strawberries, which are also cheaper than the nearby supermarkets."

In addition, vegetable through trains have been introduced to more than 10 communities in Xisanqi Street, Haidian District, and 33 convenience stores and vegetable shops in Shang Chao have resumed business, ensuring daily supply during the epidemic prevention and control period.

There are also four vegetable through trains in Shangdi Street. The person in charge of shangdi street Citizen Activity Center said, "As there is no vegetable through train to enter the community for the time being, we contacted Zhongtong Group, a regional enterprise, to place an order in the form of WeChat group or mobile APP mall. The service provider sends the dishes that residents need to the community at the market price, and the Shangdi area is free of delivery fees, which is convenient for residents to buy food. "

Open the community "people's feelings line"

Residents' demands are "responsive"

The epidemic prevention and control work has sunk to the community, and residents need the community to be "responsive" and "handle complaints immediately" if there are problems. A few days ago, Wanshou Road Street in Haidian District empowered the community and opened the community "People's Sentiment Mobile Phone Line". Through bulletin boards, door-to-door publicity, online communication, etc., the line number is announced, and the people's demands are accepted 24 hours a day, specifically accepting residents' opinions and suggestions.

"Hello, is this the People's Dedicated Line? I want to reflect a situation. The epidemic is serious now. Can you disinfect the elevator in the community several times to make us feel more at ease when we go out? " The neighborhood committee of Cuiwei Beili Community in Wanshou Road, Haidian District immediately contacted the property after receiving the phone call from the residents. After communication and coordination, the frequency of elevator disinfection has increased from twice a day to three times ... As of February 4, Wanshou Road Street has received more than 1 10 calls from the masses, some asking questions, some reflecting that it is inconvenient to buy food, and the streets and communities have worked together to solve them. Nowadays, the people's feelings line has become a warm heart treasure and reassurance for residents. In addition, Wanshou Road Street has established an "online" appeal collection system based on the official WeChat account and WeChat groups in various communities to collect residents' appeals extensively. This series of measures is the basis for unblocking the channels of people's demands and solving problems for the people.

We should promptly respond to emergencies, unstable factors and demands that may cause people's lives and property losses. The reporter of Beiqing Daily learned that Wanshou Road Street distributed "people's warm heart cards" to residents to publicize the water, electricity, heat and other service telephones needed by residents in their daily lives. The demands for the basic living security of the masses such as water, electricity, gas and heat should be dealt with in time and fed back within 24 hours; For other matters, feedback the situation within 7 days according to the priority of the incident; For the reasonable demands of complex problems, the handling process should be publicized at any time, and the next work measures should be fed back within 15 days. Text/Reporter Wang Bin