How to complain about the poor attitude of residential property service

If the residential property service attitude is poor, you can complain to the local property management bureau or the management bureau. When complaining, you can explain the specific reasons, provide relevant evidence, or directly report to the community owners' Committee. Owners' committees in residential areas mainly safeguard the legitimate interests of owners. If the residential property management is not in place, the residential owners' committee also has the right to bid for a new property company.

How to complain about residential property

1, you can complain to the local construction bureau, which is the department that comprehensively manages various businesses of the property management company.

2. If the property company complains about arbitrary charges, excessive charges and unclear charging standards, it can complain to the price department of the local county-level development and reform commission.

3. If you complain that the property is illegally built, encroaches on public places or green spaces, and the decoration is not managed, you can complain to the local urban management department.

4. If you complain about the impolite behavior, poor service attitude and poor service quality of the employees of the property management company, you can directly complain to the headquarters of the property management company or the relevant departments of the real estate company or the consumer association.

5. If the property management company complains that the community management is not in place and opaque, it can directly complain to the owners' committee, community neighborhood committee, neighborhood office and other departments.

How to change residential property

1. It is necessary to change the property management company. During the validity period of the property contract, if the property company violates the property contract and the owner has sufficient evidence, the contract with the property company can be terminated according to the Property Law. If the residential property contract expires, it may not be automatically renewed, and a new property company may be recruited through the procedures of the neighborhood Committee.

2. If you want to change the property company, you need to set up an industry committee in the community first, and decide to hire and dismiss the property company by convening a community owners' meeting. The specific process is to convene the owners' meeting to vote on the dismissal of the property management company. According to the relevant laws and regulations, the owners whose proprietary parts account for more than half of the total construction area and more than half of the total number agree to dismiss the property management company and inform the original property management company of the resolution in writing.

3. Next, the owner authorizes the industry committee to be responsible for bidding. Industry committees formulate property management requirements and cost standards and other property management bidding matters, and entrust neighborhood committees or other institutions to conduct public property bidding. Owners jointly set up a bid evaluation team to select the winning property company.

4. Next, the owners' meeting will be held, and the industry committee will make a tender report to show the bid evaluation process and results. The owners' meeting will vote on the bidding results. After the vote is passed, the industry committee can sign a property management contract with the new property company to arrange the handover of new and old properties. Finally, the industry committee will notify the bid-winning property service enterprises in the property management area in writing, and report to the community neighborhood committee and the Housing and Urban-Rural Development Bureau for the record.