What is property management?

Property management refers to the maintenance, repair and rectification of buildings and equipment, municipal public facilities, greening, sanitation, transportation, public security and environmental appearance of the property according to the entrustment contract of property management, and provides comprehensive paid services to property owners and users.

Property management content:

According to the nature and mode of service, the basic content can be divided into three categories: conventional public service, targeted special service and entrusted special service.

I. Regular public services

Public service refers to the public management and service work in property management, which is the most basic management and service provided by property management enterprises for all residents and owners. There are mainly the following items:

1. Management of the main building and daily supervision of residential decoration;

2. Management of housing equipment and facilities;

3. Environmental sanitation management;

4. Greening management;

5. Cooperate with public security and fire departments to maintain public order in residential areas;

6. Vehicle order management;

7. Public agency services;

Second, targeted special services.

Targeted special services refer to all kinds of services provided by property management enterprises to meet the needs of some households, groups and units.

1. Daily life;

2. Commercial services;

3. Culture, education, health and sports;

4. Financial services;

5. Brokerage agency services;

6. Social welfare category;

Third, entrust special services.

Entrusting special services, when property management enterprises implement property management, the category of 1 is the most basic work and must be done well. At the same time, according to their own ability and the requirements of residents and users, determine the specific service items and contents in the second and third categories, adopt flexible and diverse management mechanisms and service methods, do a good job in people-centered property management and service, and continuously expand its breadth and depth.