What complaints does the property fear most? How should the owner complain about the property?

Now all communities are equipped with property management. Except for some old communities, almost every community has its own property, but some owners want to complain about the property because the property work is not done well or the property is not done. However, we are not complaining casually. Know what the property is afraid of being complained. Now all communities are equipped with property management. Except for some old communities, almost every community has its own property, but some owners want to complain about the property because the property work is not done well or the property is not done. However, we are not complaining casually. Know what the property is afraid of being complained. Next, let's talk about the following two questions: What complaints does the property fear most? How should the owner complain about the property?

1. What complaints does the property fear most?

1, report arbitrary charges

In fact, the owners are most afraid of reporting arbitrary charges. If the owner reports or complains about unreasonable charges in property management, then the municipal and district price departments will carry out relevant inspections, which will bring great inconvenience to the property, so the property is most afraid of reporting unreasonable charges.

2. The quality of reporting service is poor.

Owners who are dissatisfied with the management quality of the property management company may complain to the owners' committee. The owners' committee has the right to review the management decisions made by the property company. If there are problems in the management and service of the property management company, then the owners' committee has the right to punish the property management company, and even change the property management company in serious cases. Therefore, property owners are even more afraid of reporting services to the owners' committee, which has a great impact on the whole property.

3. Report water and electricity.

The property has the right to charge the owner for utilities, but has no right to cut off water and electricity. It is illegal if the property is cut off from water and electricity. Therefore, at this time, the owner can go to the relevant water supply company and power supply company to reflect the situation, or go to the real estate administrative department at or above the county level to complain. Moreover, because of the property losses directly caused by water and power cuts, the property has to compensate the owners, and it is also a concern of the property to report the water and power cuts.

Second, how should the owner complain about the property?

1. Complain to the Property Management Office

Going to the property management office to complain is the most direct way for owners to complain about their property. Each property management company has its own management office, which is mainly responsible for property management and accepts complaints from owners. If the owners have any complaints, they can also go to the property management office to complain and directly feedback their opinions to the property management office, hoping that the property management will be rectified and a certain rectification plan will be given.

2. Complain to the industry committee

The second way to complain about the property is to complain to the industry Committee. Industry Committee is an autonomous organization in the community, which is composed of community owners and is responsible for the management of the community. If the owners of the community have opinions, they can also complain through the industry committee of the community, and feedback their opinions on the property to the industry committee, and ask the industry committee to come forward to coordinate and handle disputes.

3. Report to the housing management department.

If you are not satisfied with the property, you can also report it to the local real estate administrative department. This is the most direct and effective solution, especially in terms of service. Because the real estate administrative department belongs to the superior leaders of the property, it is very reliable to choose them to complain.

4. Apply for court proceedings

If the problem is serious, but the property management company does not deal with it. Then you can go to court at this time. However, the premise is that the owner needs to prepare all the materials, otherwise the success of the lawsuit will be very small.

These are the most feared complaints of the property. And how owners should complain about the property. Property is the manager of the community. In the process of managing the community, the most feared thing is that the owners report, which will add a lot of difficulty to their work. So we must grasp the key points to complain. I hope this article can help everyone.