Overview of property safety management knowledge

Chapter I Overview of Property Safety Management

Section 1 Concept of Property Safety Management

First, the meaning of property safety management

1. Safe

Safety means no danger, no threat and no accident. Property safety generally includes three meanings:

First, people and property in the property area are not infringed, and the living order, working order and public places in the property area are kept in good order.

Secondly, property security not only means that people and property in the property area are not infringed, but also means that there are no other factors leading to such infringement, that is, the safe state of property should be neither dangerous nor possible.

Third, property safety is the overall reflection of all aspects of safety factors in the property area, not just the safety of a certain aspect of the property.

There are many factors that affect the safety of property, and the changes are relatively fast. It can be divided into two categories: ① human invasion factors, such as fire, theft, fighting and so on. (2) Natural invasion factors, such as strong wind blowing down billboards, elevator failure, etc. Safety managers should be aware of these factors that affect safety and pay attention to dealing with them at any time.

2. Safety management

Property safety management refers to a kind of management work that property management enterprises take various measures and means to ensure the personal and property safety of owners and users and maintain normal life and work order. Property safety management includes "prevention" and "protection". "Prevention" is to prevent the occurrence of catastrophic and harmful accidents; "Guarantee" means taking various measures to properly handle accidents when they occur. "Prevention" means disaster prevention and "protection" means disaster reduction. The two complement each other and are indispensable.

As a professional service work, property safety management is a professional safety work between the responsibilities of public security organs and social self-prevention. Compared with these two forms of social security management (public security organs and social self-defense), they are complementary and have the advantages of supplementing the shortage of national security police, reducing the financial burden of the state and targeting the scope of work responsibilities.

The purpose of property safety management is to ensure and maintain a safe and comfortable working and living environment for owners and users, so as to improve the quality of life and work efficiency.

Second, the content of property safety management

The main contents of property safety management include public security management, fire control management and vehicle road management.

1. Public safety management

(1) Stop the violation of the Regulations on Public Security Management in the property area and report it to the public security organ for handling. Such as illegally carrying * * * *, illegally invading other people's houses, stealing other people's property, etc. ;

(2) It is forbidden to interfere with the normal life of others in the property area. Such as noise, pollution, littering, building all kinds of illegal buildings, and mobile vendors disturbing the people.

2. Fire management

Its main content is to prevent and control the occurrence of fire, such as fire safety publicity, timely fire extinguishing, maintenance and repair of fire fighting equipment, etc.

3. Vehicle traffic management

Mainly do a good job in vehicle parking and traffic safety management to ensure the safety of vehicles and pedestrians.

American psychologist Maslow's demand gradient theory points out that human needs can be divided into seven levels, namely, physiological needs, security needs, friendship and belonging needs, respect needs, knowledge needs, beautiful needs and self-realization needs. These seven kinds of demands are rising step by step in order. That is, after the needs of the next level are basically met, they will pursue the needs of the next level. According to this theory, when people's physiological needs (such as hunger, thirst, etc. ) basically satisfied, human beings will first have a sense of security (the stability and safety of the surrounding living environment). If there is no need to confuse or intimidate. With the rapid development of the whole social economy, the improvement of science and technology and the continuous improvement of people's living standards, people pay more and more attention to safety issues. Therefore, the service content and norms of property safety management will be further expanded and extended with the improvement of the overall economic level of society and the further refinement of social division of labor.

Third, the institutional setup and responsibilities of property safety management

Property management companies can entrust professional companies to operate or organize special teams to carry out property safety management business. But no matter who will complete it, the special requirements of property safety must be taken into account at the beginning of the design of property construction scheme. Safety experts must participate in the formulation of property design scheme together with property management personnel to avoid unnecessary changes after the scheme is completed. Therefore, it is very important to incorporate safety requirements when formulating property design schemes. Property management companies should formulate detailed safety management rules and regulations and make them public, so that there are rules to follow, rules to follow, rules to follow, rules to be strict, and offenders to be prosecuted.

The setting of safety management organization is related to the type and scale of the property under management. The larger the area under the jurisdiction of the property, the more types of supporting facilities, and the more complicated the team setting. Property management companies can usually set up a security department to be responsible for property safety management. The composition of the security department is as follows.

The main responsibilities of the security department are:

(1) Implement the guidelines, policies and relevant regulations of the national public security department on security work, establish various security work systems in the property area, and be fully responsible for security work in the property area;

(2) Organize all employees of the department to carry out various safety work, put forward opinions on post setting and personnel arrangement, formulate job responsibilities and task requirements, and preside over regular safety work meetings;

(3) Be familiar with the resident population in the property area, keep abreast of changes, understand the public security situation in this area, and put forward opinions and measures for the public security work in the property area in a predictable manner;

(4) Actively carry out publicity and education on "Five Preventions" (fire prevention, theft prevention, explosion prevention, damage prevention and natural disaster prevention), take practical measures to prevent all kinds of accidents, and have the ability to properly handle unexpected accidents;

⑤ Pay special attention to the safety education and training of departmental cadres and workers, and put forward and implement the education and training plan.

The guiding ideology and principles of property safety management in the second quarter

I. Guiding ideology

The guiding ideology of property safety management is to establish the most perfect organization, exhaust the most advanced equipment and facilities, select the most responsible professionals, resolutely implement the principle of "prevention first", and do everything possible to prevent or reduce the occurrence of safety accidents as much as possible. At the same time, once a safety accident occurs, it is necessary to conduct unified command and organization according to specific conditions, call the police in time, and take all effective means and measures to deal with it, so as to minimize casualties and economic losses.

Second, the "five implementation" principle

1. Ideological implementation

That is to say, we should put safety management in the first place and really attach importance to property safety management ideologically. Property management enterprises should vigorously carry out safety publicity and education, organize the study of relevant laws and regulations, learn from the advanced experience of brother units and the various safety systems, post responsibility systems and operating procedures formulated internally. Through publicity and continuous learning, employees, owners and users will pay attention to safety, understand the regulations and requirements, consciously abide by them, actively cooperate with them, and do a good job in safety management.

2. Organize implementation

Property management companies should have main leaders in command, set up safety committees, and be responsible for safety management. At the same time, it is necessary to establish a specific property safety management organization, such as security department or professional security company. Specialized agencies are responsible for the specific leadership, organization and coordination of safety management, and cannot be placed in some other department as a subsidiary body.

3. Personnel implementation

The main leaders of the property management company should concurrently serve as the director of the safety committee, and put safety management on the daily agenda, and appoint competent cadres as the managers of the safety department, equipped with necessary safety personnel. Security personnel must undergo professional job training and have high political, professional and ideological and moral qualities. The task of safety management should be carried out by specific safety management personnel, who will be responsible for it.

4. System implementation

Property management companies should formulate practical safety management systems and methods, such as post responsibility system for safety management and operating rules for safety management. , in accordance with the relevant national policies, regulations and requirements, combined with the actual situation of the managed property, resolutely organize the implementation.

5. Equipment implementation

Special and modern safety management equipment and facilities should be provided, such as central monitoring system, automatic alarm system, fire sprinkler system and other safety management equipment (such as traffic communication and joint defense equipment), so as to enhance the safety factor and efficiency of safety management and ensure personal and property safety.

The significance of property safety management in the third quarter

1. Property safety management is one of the prerequisites to ensure the social stability of the country and cities, maintain social stability and unity, and ensure people's living and working in peace and contentment. In Qian Qian, the whole country and city are made up of thousands of communities. Only by doing a good job in the safety management of each community can we achieve the goal of social stability and people living and working in peace and contentment.

2. Property safety management can provide security for the owner and user's personal and property.

3. Property safety management is an important way for property management companies to improve their reputation and enhance their market competitiveness.

4. If the safety management of the property is done well, the property can be less affected or protected from loss and infringement, so as to preserve its value. In addition, people will be more willing to buy real estate, and real estate will increase in value.

Chapter II Administration of Public Security

Section 1 Overview of Public Security Management

I. Responsibilities of public security management personnel

1. Responsibilities of the department manager

(1) The security manager is responsible for organizing and leading the security work of the whole property;

(2) according to the relevant provisions of national security and the relevant management rules of the property management company, formulate the work plan and objectives of the security department and supervise the work of the lower management personnel;

(3) Preside over the regular meeting of the department, convey and implement the instructions of the general manager and relevant departments, and analyze and study the public security management of residential quarters together with the public security corps;

(4) be familiar with and master the operation and performance of various security facilities in residential quarters, and be familiar with the public security situation in residential quarters, so as to know fairly well;

(5) personally organize the investigation and handling of major events and accidents;

(6) Responsible for completing other matters assigned by the General Manager.

2. The duties of the safety monitor

(1) Be responsible for the department manager, and do a good job in safety and public security within the jurisdiction;

(2) lead all the staff of the security class to do security work carefully according to the established post responsibility system;

(3) Carry out strict inspection according to the items and requirements specified in the post responsibility system, and urge all security personnel to implement the post responsibility system;

(4) Have legal knowledge and legal concepts, be familiar with security business, understand the rules and regulations formulated by property management companies, master the laws and characteristics of public security work in this area, and strictly manage and do a good job in security work;

(5) Do a good job of coordination between department leaders and grass-roots security guards, report all kinds of information reflected by security guards to superiors in time, provide constructive work suggestions for superior leadership departments, and timely convey and implement superior instructions and work arrangements;

(6) Earnestly do a good job in attendance of the security personnel of this class, truthfully record all kinds of situations encountered and handled in the work in detail, and report to the department manager once a day;

(7) Set an example and do a good job.

3. Responsibilities of security personnel

(1) Security guards must wear uniforms, be equipped and be neat and tidy. When correcting violations, salute first and treat others with courtesy.

(2) Honest style, law-abiding, stick to their posts, be vigilant, and resolutely try to catch criminals when they are found.

(3) The security personnel on duty should do a good job in fire prevention, theft prevention and robbery prevention, carefully check the equipment and facilities, and find unsafe factors.