Commitment letter of hospital property service

1. Cleaning space and scope: cleaning and disinfection of floors, walls, ceilings, windows, office furniture seats, sickbeds, bedside tables, furniture and toilets in the ward; Cleaning the glass curtain wall of the external wall; Cleaning of building lobby and ramp; Turn on the water in the ward; Regularly collect and remove medical waste and domestic waste; Assist in tobacco control and persuasion.

2. Specific standards and requirements

(1) The floor, stairs (including fire exits, elevators, escalators) and the skirting line of the hall column are clean and bright, showing their true colors, without stains, water stains and cigarette butts, and eliminating sanitary dead ends.

(2) Ceramic tile walls, railings and signs shall be clean and free of dust.

(3) Glass, doors, window frames, screen windows and screen doors should be clean and bright, free of dust and stains.

(4) The windowsill, nurses' desk, all kinds of halls and waiting chairs should be clean and dust-free, and the waiting room and all display facilities should be dust-free and ash-free, and the standards of each part are the same as those of the ward.

(5) The sickbed, bedside table and furniture in the ward should be kept clean, and the sickbed should be disinfected in time after the patient leaves the hospital or dies.

(6) The dirt room, the dirty clothes room, the washroom, the toilet and the bathroom are clean and bright, with no peculiar smell or sundries.

(7) The dirt bucket and its corners shall be clean without sundries, and the sink and the sink floor shall be clean without peculiar smell.

(8) Balcony, patio and stairwell should be cleaned of daily garbage, clean and tidy, and free of peculiar smell.

(9) The toilet floor is dry and clean, the wall surface is bright, the mirror surface of the sink is free of stains and true colors, the urinal is free of dirt, traces, odours and flies, and the pipes are unblocked to keep the water flowing smoothly.

(10) Various mops and dust pushers are quite special. Mops have obvious use signs and text prompts, and all kinds of articles and appliances are placed neatly and orderly.

(1 1) According to the requirements of the hospital, cleaning, distribution personnel and emergency personnel are reserved for night shift in some areas.

(12) When laying PVC floors in buildings, they should be waxed and cleaned regularly. In principle, the public area is twice a year and the ward is once; PVC spray film is used to maintain public areas twice a week and wards once a week; Regular cleaning and maintenance of other floors.

(13) laundry related work; Regular cleaning and disinfection, drying, neatly stacked. According to the season, do a good job of receiving, sending, washing and drying the bedding of patients in the whole hospital, so as to change it with the dirty. Ensure the need for inpatients to change clothes; According to the seasonal changes, meet the requirements of changing bedclothes for patients in the hospital and cleaning work clothes for employees. The hospital provides corresponding laundry equipment and venues, other cleaning supplies are purchased and arranged by the property company, and the maintenance and repair of laundry equipment is the responsibility of the property company.

(14) elevator cleaning;

(15) Seriously complete other related work assigned by the hospital,

(16) leading offices of major hospitals, simple meeting services and cleaning services.

(2) Transportation services:

1, send and receive all kinds of laboratory specimens.

2. Go to the blood bank to get blood products;

3, send all kinds of consultation, operation notice and other documents and materials.

4. Send and receive various inspection lists and inspection reports (including X-ray films and CT films, etc.). ).

5. Send patients with mobility difficulties to the hospital for examination.

6. Send an infection report and an application form for articles.

7. Take the departmental newspaper.

8. Office supplies and warehouse supplies.

9. Receive all kinds of medical supplies and medical consumables.

10, get disinfectant, alcohol, distilled water, etc.

1 1. Relocation of office furniture and medical equipment in wards and departments.

(III) Maintenance service contents of the Engineering Department

Scope of work of maintenance personnel (water, electrician)

A, responsible for the floor of water supply and drainage:

(1) scope of service: maintenance and replacement of washbasin, toilet, shower faucet, triangle valve, hose and other facilities.

(2) Dredge sewer pipes.

(3) copy the water and electricity meter once a month; And report to the logistics management department.

B, responsible for the floor electricity and ensure the safety of electricity:

(1) Responsible for the electricity demand of all departments in the hospital for 24 hours;

(2) Turn on and off street lamps at regular intervals; Circuit maintenance (leakage, short circuit, wire aging, replacement of leakage protection switch and relay, exhaust fan, etc.). )

(3) Check the leakage protection devices and equipment, wires, etc. At least once a month to ensure the safety of electricity use; And make inspection records.

(4) The high-pressure chamber and pipeline well of the whole hospital must be inspected daily, and the daily inspection records should be made.

(5) Record the material consumption in time and make a monthly statement.

C, responsible for the daily operation of central air conditioning:

(1) Daily operation and maintenance of central air conditioner to ensure safe and effective operation of the system;

(2) Daily operation and maintenance of air purification system;

(4) Patrol all departments at least once a day, maintain them in time, keep records of material consumption, and achieve daily results.

(four) safety services (including routine outpatient examination)

Maintenance and management of medical order; Clean up idle personnel when doctors make rounds; Management of visitors and visiting hours; Focus on managing the order of the toll collection office; Fire prevention and anti-theft publicity; Vehicle management fee; Cleanliness of medical care; Clean up suspicious persons; Clean up advertisers; Management of medical representatives and sales staff; Management of other idle personnel; Maintain order in the building; Handling of emergency situations; Management and release of goods; Fire and safety center monitoring.

1, service content:

(1) is responsible for maintaining the order of the office area and ward of the whole hospital;

(2) Responsible for the parking order and charging of vehicles in the hospital;

(3) Responsible for monitoring the operation of the system;

(4) responsible for the inspection of suspicious items when going out;

(5) Do a good job in emergency handling and assist the hospital in handling medical disputes;

(6) Implement a 24-hour duty system to ensure that there are no fire, public security and criminal accidents in the office area and no potential safety hazards;

(7) Seriously complete other related work assigned by the hospital (obey the transfer of the general duty of the hospital, etc.). ).

2. Personnel requirements

(1) is healthy and competent for security work.

(2) A work permit recognized by the public security department is required. Special circumstances can be verified while working.

(3) Under the age of 55, a few safety ministers can relax appropriately, and nursing staff in old hospitals can relax.

(4) The recruitment or resignation of property security personnel shall be reported to the internal security department, and the recruitment of security personnel shall be subject to political examination by the police in the police office. Property companies are not allowed to replace security personnel at will, and the replacement of security personnel must be approved by the internal security department and put on record.

(5) The head of the security department of the property company must be filed by the internal security department. If the hospital is incompetent, you can ask the property management company to replace it and have the right to supervise the general security hospital. Unqualified property companies should be dismissed or transferred to other units.

Step 3 manage

On behalf of the hospital, the internal security department of the hospital supervises and examines the security work of the property company according to the contract.

(5) Service time

1, outpatient building 1-3 floor: 6: 30- 17: 30.

2. Emergency room (first floor of outpatient building): 24 hours.

3. Internal medicine ward building: 6: 30- 17: 30 (including office area); Night shift: 17: 00-24: 00

4. Operating room (second floor of internal medicine ward): 6: 30- 19: 30.

5. Infected building (floor 1-3): 6: 30- 17: 30.

6. Training Center Building (1-4 Floor): 6: 30- 17: 30.

Note: The above service hours are for reference only, and the bidder can arrange them reasonably according to the actual working hours of the hospital.