What does a property manager mainly do ~ ~ ~

1. Responsible for the daily inspection of the buildings under its jurisdiction.

2. Responsible for all kinds of owners' daily warranty reception and handling of owners' complaints.

3. Responsible for the collection of property fees, heating fees and other expenses of the buildings under its jurisdiction (this is the most important)

4. Responsible for all kinds of daily business, such as handling parking spaces, handing over second-hand houses, issuing all kinds of certificates, sending and receiving emails from owners, etc.

5. Annual home visit, documentary return visit after warranty by the owner.

6. Organize owners' community activities on a regular basis, as well as communication between property management companies and owners.

If it is a pre-takeover, you need to go through the formalities of house expropriation and occupancy.

Extended data

Property management personnel refer to the relevant staff in China's property management industry, and they are one of the occupations that implement the employment access system. Its industry standard is the "Regulations on Property Management" promulgated by the relevant state departments.

Property management personnel, born in China property management industry 198 1, have gone through ups and downs for 20 years and embarked on a brilliant road. The progress of social science and technology and the change of human life style make property management more scientific and complicated. At the same time, since the development of property management, its characteristics of specialization and marketization have become more and more obvious. In the future development, property management enterprises will face more challenges and impacts. In order to adapt to the scientific and technological progress, social change and economic situation in the 2 1 century, property managers must make long-term goals and plans and strive to improve their own conditions.

As a new industry, the development of property management is based on service. No matter how the development direction, management mode and strategic objectives of property management change in the 2 1 century, the purpose and basic concept of service are eternal, that is, "to satisfy customers".

The new concept of customer-oriented, striving to meet customer needs and expectations, and pursuing customer satisfaction and loyalty has gradually formed and developed rapidly under the market economy system. For the property management industry in China, the next five years will be the golden period of its rapid development. This stage will require a large number of high-quality talents, that is, excellent property management personnel.

Market competition is talent competition in the final analysis. High-quality talent team often holds advanced technology and management experience, which is the key factor for the development of property enterprises. The quality of property management personnel directly affects the satisfaction of customers, so it has become a standard to measure the Excellence of property management companies.

Property management personnel should strengthen their service awareness, enhance their learning consciousness, and learn modern psychology, interpersonal communication, English, economy, science and technology, law, real estate, architecture, management and WTO rules, so as to continuously improve their management level, create a good living and living environment for customers, and improve their service quality with professional knowledge and high skills to meet customers' requirements.

References:

Baidu encyclopedia-property management personnel