123 19 property complaints

123 19 can make property complaints. Call the hotline 123 19 to inquire about problems in urban construction management such as water supply, heat, gas, urban planning, public transportation, city appearance and environmental sanitation, real estate development, management, landscaping, property management, etc.

I. Main functions of hotline 123 19

1. Water affairs includes complaints, consultation, suggestions and maintenance in flood control, river course, drainage and water supply.

2. Transportation includes complaints, consultation, suggestions and maintenance on public transportation, taxis, rail transit and land management (long-distance passenger transport, freight forwarding, cargo leasing, parking lot and driver training).

3. Real estate includes: construction land, collective land, real estate development, real estate evaluation, real estate surveying and mapping, real estate agency, real estate ownership, pre-sale of commercial housing, housing rental market, public housing rental management, low-rent housing relief, housing maintenance, community management, industry Committee work, maintenance fund, building violation, and property management.

4. Municipal affairs include complaints, consultation, suggestions and maintenance of expressways, municipal highways, urban roads, bridges and their ancillary facilities, underpasses, surface roads, elevated roads, road and pipeline projects, municipal construction sites and gas industry.

5. Greening includes complaints, consultations and suggestions on greening maintenance management, park management, greening and greening construction.

Second, the business process of 123 19

1. The first hotline will immediately forward the work order sent by the bureau hotline 123 19 to relevant business departments.

2. Relevant departments will place an order within 15 minutes, and the processing result will be fed back to the first hotline within 3 days.

3. The first hotline will restore the processing result to the hotline 123 19.

4. 123 19 hotline to visit users.

Now all communities have real estate, and the existence of real estate can facilitate the life of owners. However, sometimes the park's property management service is very poor. For example, many owners want to complain about arbitrary charges, but they don't know how to complain, or the complaint can't be solved. We can complain. For example, the service of the staff is very poor, so it is good to find a real estate manager in the face of this situation. Because real estate managers have high decision-making power and great management autonomy.