Property safety management system of party and government organs.

(1) Responsibilities of the management team leader

1, preside over the team work, resolutely implement the instructions of the management office leaders, and lead the team members to do security work according to their respective responsibilities.

2. Be familiar with the responsibilities, tasks, work requirements and assessment standards of each post of the protection tube, master the laws and characteristics of the protection tube work in the protected area, and strengthen the safety prevention of key posts.

3. Be fair, be civilized in words and deeds, be brave in correcting your own shortcomings, and accept work suggestions and opinions with an open mind.

4. Arrange the work of the nursing team (including training and study arrangements).

5, often check the work of each position. Check the post at least twice a week after midnight.

6. Hold a regular meeting once a week and a team meeting once every half month.

7. Do a good job in on-the-job training, military training and daily assessment of the caretaker in time.

8. Lead the management team to cooperate with other management service departments to stop and correct all kinds of violations.

9. Be responsible for the housekeeping and attendance of the whole team.

10, complete other tasks temporarily assigned by superiors.

(2), management responsibilities

1, obey the leader, obey the command, make the order stop, something happens.

2. Abide by national laws and regulations and act according to law.

3, familiar with job responsibilities and work order, the successful completion of the task.

4, stick to their posts, maintain a high degree of vigilance, pay attention to find suspicious people, things, things, to prevent the occurrence of public security cases.

5, actively cooperate with health, greening, maintenance and other services, stop illegal behavior, prevent damage, can't stop solving report to the management office.

6. Be familiar with and care for the supporting public facilities, mechanical and electrical equipment and fire-fighting equipment in the community, and be familiar with the use of various fire-fighting equipment.

7, actively assist the public security organs to carry out various security activities and behaviors, and strive to complete various security services.

8. Be honest, adhere to principles, distinguish right from wrong, and dare to fight criminals and behaviors.

9, seriously complete other tasks assigned by the leadership.

(3) The duties of the patrolman

1, be familiar with the locations of all kinds of equipment and articles in the patrol area, and find out the report immediately if there are any suspicious situations such as the movement of equipment and articles.

2. Check the wire and pipeline (visual inspection and manual inspection are prohibited) and water pipeline for damage. If water leaks (electricity), take timely measures and report.

3. If you smell peculiar smell and hear suspicious sounds during the patrol, you need to find out the situation immediately and report it.

4, pay attention to observe the situation of people coming and going and their belongings, found suspicious personnel choose appropriate location for monitoring and report in time.

5, found that thieves, hooligans and other criminals, immediately arrested.

6, found that fighting, quarreling, fighting \ ou behavior, to stop it.

7, found that the fire, immediately put out, and quickly call the police.

8, found suspicious items, immediately do security processing, and report to the relevant departments.

9. Get rid of those who violate the rules and regulations, such as distributing advertisements and picking up garbage.

10, patrol the watchman's duty in each post, assist in solving difficult problems, and fill in the patrol sign-in record carefully.

1 1. Stop pulling, hanging, pasting and doodling in violation of community management regulations.

(4) Responsibilities of supervisors

A, monitoring personnel should be serious and responsible work, timely record the abnormal situation, in an emergency, they should be skilled in operating Yuntai off, and make a video and notify his subordinates at the same time. It is forbidden to leave work, sleep or do anything unrelated to duty.

Two, responsible for monitoring the community (building) with or without abnormalities, and make original records and provide information.

Third, keep the control room clean and sanitary, take good care of the equipment, keep the equipment clean and complete, cooperate with the maintenance unit to maintain the equipment, and notify the maintenance personnel to be present for treatment when the equipment fails.

Four, learn to master the performance, characteristics and usage of various advanced equipment, operate monitoring equipment according to the prescribed procedures, and maintain the equipment. No equipment shall be borrowed without permission.

Five, do a good job of computer room safety, shall not disclose the monitoring situation to irrelevant personnel, it is strictly prohibited to non-working personnel to enter the monitoring room.

Six, complete other tasks assigned by the superior.

Second, the system provisions

(a), safety inspection system

1. Set up a 24-hour patrol guard team in the residential area to concentrate on vigilance to prevent theft and damage by lawless elements and ensure the safety of residents.

2, patrol inspection of residential care team must wear a work permit, according to the provisions of the patrol route patrol, it is forbidden to act alone.

3 in accordance with the provisions of the "community security patrol record" of the content of the patrol. If danger is found during the inspection, decisive emergency measures should be taken and reported to the management office in time. You can't leave before the relevant personnel and leaders arrive at the scene.

4. Patrol personnel must be familiar with the placement of various equipment and items in the patrol area. If suspicious circumstances of mobile equipment and articles are found, they should be identified immediately. Inform and assist residents and implement various preventive measures in view of the unsafe hidden dangers found in the inspection.

5, check the fire equipment for damage, if there is any damage, must immediately report to the leadership, for replacement.

6, pay attention to observe the past personnel and their belongings, if there are suspicious personnel and items, to choose the right place to monitor, and report to the leadership in time, if necessary, to check their belongings and make a good registration.

7, patrol inspection at night, should check to clean up the idle personnel, to prevent theft, destruction, check the fire hazard.

(2), the management team succession system

1, shift change on time, and the successor should arrive at the post ten minutes in advance. Before the successor arrives, the personnel on duty can't leave their posts.

2. Successors should learn more about the duty situation of the last class and the precautions of this class. To achieve "Sanming": the commuting situation is clear, the things that take over in the class are clear, and the goods and equipment are counted.

3, succession must fill in the duty record before coming off work. Should achieve "three clean-ups": the situation in the class is clear, the handover problem is clear, and the goods and equipment are clear.

4. The personnel on duty should deal with the current problems in a timely manner, and continue to handle the things that cannot be handed over to work on the job, and the successor will assist in completing them.

5. Record and sign the handover documents.

(3), charging system

First, obey the leader of the monitor, strictly implement various rules and regulations, stick to their posts and observe work discipline.

Two, conscientiously implement the charging methods, standards and procedures, so as not to leak, not greedy, quick and correct.

Third, dress neatly, match words with deeds, be polite to guests, and provide civilized service.

Four, accept supervision and inspection, dare to fight against illegal acts.

Five, according to the provisions of the safekeeping of money, tickets, cards, carefully fill in all kinds of records and forms.

Six, care and correct use of toll facilities, the use of lifting poles adhere to a car down, found the problem, timely report.

Seven, actively participate in various trainings, and strive to improve the professional quality.

Eight, actively participate in various meetings, constantly sum up the experience of charging, and put forward reasonable suggestions.

5) Rules for goods release

In order to maintain the property safety of the owners of the building (community) and ensure the public order of the building, these provisions are formulated. Time for picking up (transporting) the goods:

1. If the operator needs to carry (transport) a small amount of articles during normal office hours, the contractor shall hold a certificate stamped with the official seal of the company and signed by the person in charge, and submit the certificate to the security guard for acceptance when leaving the gate.

Second, if you need to bring (transport) a large number of items, you need to apply to the management office 1-3 days in advance, fill in the release form, and hand it over to the security guard for acceptance when you leave the gate. It is best to arrange the delivery time in the evening or after work.

3. If the goods are taken (shipped) without approval during the non-delivery time, the security personnel on duty have the right to intercept the goods.

Four, all companies to carry large goods must be carried out according to the designated channel, freight elevator and time. If public facilities are damaged during handling, compensation shall be paid according to the price.

Fifth, if operators hire foreign porters, they must be strictly controlled and prohibited from being dispersed to non-porter floors.

Six, all with (transport) goods personnel must obey the management, truthfully answer the questions of security personnel.

6) Major incident reporting system

In order to properly handle major or unexpected events in time and avoid and control the occurrence of events, a major event reporting system is formulated.

1, major or unexpected events include: fire, elevator trapped people, explosion, sudden power failure, flooding, theft, fighting and other destructive acts; Criminal cases; Collective complaints from business households (more than 5 cases); The main equipment and facilities of the building, such as the central air conditioning mainframe, generator, high and low voltage electrical cabinets and communication equipment, have failed; The main structure of the building was damaged.

2. In case of major or unexpected events, the team leader involved in the incident handling should immediately go to the scene for disposal, and report orally to the director of the management office as soon as possible, and decide whether to report to the public security, fire control and other institutions for assistance according to the incident.

3. The team leader who participated in the incident handling should fill in the Major Incident Report Form immediately after the incident handling, and submit it to the Director of Management Office in writing within 12 hours, detailing the time, place and process of the incident, as well as the preliminary reasons and handling process of the incident.

4, major event report form signed by the director of the management office. If the director is absent and the incident is urgent, the captain on duty can report it.

5. The departments involved in the incident handling should fill in the Summary of Major Events within 24 hours after the incident handling, truthfully report the detailed handling process and results of the incident, find out the main causes of the incident, and put forward preventive measures to avoid similar situations.

7) Procedures for handling emergencies

1. In case of emergencies (murder, robbery, moving, stealing, stealing, strangling, demanding, beating, making trouble, injury, death or major disputes). ), must remain calm, take immediate measures, and report to the duty management office leadership.

Second, disperse irrelevant personnel, protect the scene and pay attention to the surrounding situation.

Three, for strangulation, killing, fighting, fighting, the monitoring center should pay close attention to the changes in the scene.

Four, when a dispute occurs, we should know the specific reasons in time, actively coordinate, discourage quarrels, and calm down the situation.

Five, the casualties should do a good job of on-site protection and notify the rescue; If the death is confirmed, it shall be reported to the police station for investigation and handling, and the funeral home shall be notified.

Six, involving criminal and major accidents or casualties of public security, criminal cases, should immediately report to the public security organs and by the security team captain to assist in the investigation and handling.

Seven, the security team captain should immediately rushed to the scene after receiving an emergency, to do a good job of guidance and control, to prevent the situation from expanding, and take photos to leave a certificate.

8. In addition to maintaining the scene, the captain of the security team should also be responsible for directing the dispatched personnel to do a good job of monitoring and interception, and report to the police station, relevant departments and the director of the management office according to the degree of the situation.

8) Handling procedures for violent incidents such as fighting.

First, when dealing with violent incidents such as fighting, we should maintain an objective and restrained attitude. Unless we defend ourselves properly, we should try our best to avoid armed conflict or quarrel with ordinary people.

Second, the patrol found or received a report of violent incidents such as fighting, should immediately use walkie-talkie, fire telephone or other fastest way to report to the captain, a brief description of the scene (location, number of people, fighting degree, weapons used, etc. ). If you can handle it, deal with it immediately; Otherwise, monitor the scene and wait for the captain's instructions.

Three, the captain received the report, depending on the situation, immediately sent an appropriate number of security personnel to stop, and bring the perpetrators back for investigation. If the scene is out of control, report it to the police station as soon as possible.

4. If the property or personnel in the building (residence) are damaged in the fighting, photos should be taken to protect the scene, and witnesses should be left, and the perpetrators should be detained for detailed investigation, clear responsibilities and compensation should be implemented.

Five, involving criminal responsibility, shall be submitted to the police station for the record.

Six, if there are people injured in the incident, should promptly organize rescue, and sent to the hospital as soon as possible.

(9) Handling procedures for theft and other sabotage events

First, the patrol found or received a report of theft in the building (community), and the suspect should be arrested immediately. If the strength is not enough, report to the captain as soon as possible by walkie-talkie, fire telephone or other means, briefly explain the situation on the spot, monitor the scene and wait for the captain's instructions.

Two, the captain received the report, should quickly send an appropriate number of security personnel to stop, try to catch the perpetrators, back to the investigation and handling.

Three, such as property or personnel losses in the incident, should take photos or videos, and protect the scene, leaving witnesses, do a detailed investigation, in order to clarify the responsibility, the implementation of compensation.

Four, if it involves criminal or military responsibility, should be submitted to the police station for the record.

(10), monitoring system management regulations

A, the control room shall implement the system of full-time duty by special personnel in shifts, and the personnel on duty shall not leave the duty room at will, and make a good record of duty every day.

Second, don't bring any irrelevant personnel into the studio, do a good job of confidentiality, and don't disclose your work tasks and monitoring facilities to irrelevant personnel.

Three, monitor the images of all camera positions, pay attention to the abnormal phenomenon, and immediately notify the monitor when finding the situation. If there is an alarm signal, immediately check the authenticity of the signal.

Four, save the records and videos of key security areas and abnormal phenomena for verification and use when necessary, and save the handover records.

Five, the occurrence of cases and emergencies according to the major case handling scheme and fire treatment scheme.

Six, when the monitoring range is abnormal, such as suspicious personnel. , should immediately notify the personnel to the site inspection.

Seven, no smoking in the duty room, put an end to all kindling, it is forbidden to store inflammable and explosive dangerous goods.