Project work summary report

Model essay on project work summary report

Summary is a written material for reviewing, checking and evaluating a certain stage of study or work afterwards. Through it, we can correctly understand the advantages and disadvantages of previous study and work. Why don't you calm down and write a summary? How to focus on the summary? The following is the model essay of the project work summary report I compiled, hoping to help everyone.

The model work summary report 1 20xx is fleeting. Looking back on this year, under the care, support and correct guidance of the company's leaders and relevant business departments, with meticulous management as the guiding ideology and "precise management and meticulous service" as the focus, we earnestly implemented various property management systems of the company and the management office, constantly strengthened our study and exercise, earnestly performed our duties, and constantly improved our ideological understanding and understanding. Personal work throughout the year is summarized as follows:

First, actively communicate and complete the task of operating expenses.

Property charges are the focus of property services. I made a careful plan in advance, made statistics and analysis on the owner's situation, and adopted different communication methods according to different types of owners, and carried out the work by sending payment notices, calling and interviewing. At the same time, actively collect the opinions and suggestions of the owners and improve the problems raised by the owners in time; Implement perfect measures for reasonable opinions and improve services; Focus on solving the * * * problems left by maintenance; For difficult problems, send them to relevant units in the form of letters and telegrams to urge them to solve, so as to achieve the satisfaction of the owners in the service process, promote fees by service and improve by fees.

Up to 20xx * * *, the fees collected are RMB * * * million, including management fees, parking fees, public maintenance funds, utilities, etc., to ensure that the monthly receivable fees are basically collected in place.

Second, strengthen management and attach importance to maintenance and protection.

Over the past year, our management office has attached great importance to the inspection and management of the equipment in the distribution room of the residential quarter, and found out in time the problem of inaccurate electricity consumption measurement caused by the long service life of the transformers of the 903 and 904 metering devices on the high-voltage side of the distribution room and the mismatch with the transformers of the metering devices of the electric power bureau, as well as the locking and disconnection faults of the # 1 transformer and the #2 transformer in the distribution room and the electrolytic aging replacement of the low-voltage reactive compensator of the #3 transformer, and quickly contacted and organized technicians to carry out work. In view of the practical problems of large electricity consumption and frequent thunderstorm weather in summer, lightning protection equipment was installed in time for the distribution room of the residential area to ensure the safety of the owner's electricity consumption during the summer peak period. At the same time, in order to further ensure the safety and stability of electricity consumption in the community, I not only replaced the expired fire extinguishers in the distribution room, the aging street lamp lines and the corroded lamp holders in the community square in time, but also actively coordinated with the Power Bureau to successfully complete the annual inspection of the transformer in the distribution room of the community, effectively safeguarding the interests of the owners.

In the daily operation and maintenance of * * * equipment, strictly implement the maintenance plan and inspection system, regularly maintain relevant equipment, and carefully check the operation of equipment to ensure the normal operation of * * * equipment.

Third, make persistent efforts to do a good job in daily property management.

1, safe work:

According to the deployment and requirements of the company's safety work, do a good job in the implementation, inspection and supervision of daily safety management to ensure the safety and order of the community. Cooperate with local communities and neighborhood committees to register and put on record all foreign personnel within their jurisdiction; Cooperate with the local public security department to do a good job in the statistical registration of foreign residents and foreign renters, and report to the public security workstation for the record.

2, cleaning work:

In order to create a clean, hygienic, elegant and comfortable living environment for community owners, we should pay attention to daily cleaning. According to the company's work requirements, the spirit of "your satisfaction is our eternal pursuit!" "Thanks to the joint efforts of all staff of the Department, good results have been achieved in the cleaning work in the areas under our responsibility.

3, residential greening work:

Strengthen the greening and maintenance of the community, maintain the lawn in time according to the changes of seasons and climate, and regularly carry out the work of cultivating soil, fertilizing, weeding, pruning, replanting and controlling pests and diseases, thus ensuring the greening and maintenance quality of the community.

4. Strengthen communication and exchange with the owners and residents;

Understand the real needs of the owners in this community in time, and give reasonable answers and solutions to the daily complaints, maintenance and help-seeking problems of the owners in the shortest time.

In short, property management is an all-round, multi-functional comprehensive management, but also an ordinary and trivial service work. Therefore, in practical work, I always keep in mind that "there is no trivial matter in property management", take the needs of the owners as my own responsibility, and always follow the service tenet of "sunshine service, quality management".

Project Work Summary Report Fan Wen In xx, with the care and support of leaders at all levels of the company, and under the reform wave of project manager responsibility system, XX project management department has always implemented the service concept of "building quality life" for the owners, followed the principle spirit of "excellent service and fine management", and carried out various services and management work, which has achieved certain results and exposed some shortcomings. The work summary report for the year is as follows:

1. Successfully complete team formation, rationally integrate human resources, effectively carry out training work, strive to improve cohesion and combat effectiveness, and realize a smooth transition of team building from initial stage, running-in stage to standardized stage.

On xx, xx, I was appointed by the company leaders to work in XX project management department. At first, the project was based on local conditions, and personnel were recruited through multiple channels. At the end of X, the personnel were basically formed before the handover. After one year of training, running-in and experience, the personnel have moved from turmoil to stability. The project management department has xx employees and xx key personnel, with a retention rate of xx%, and organized various employee trainings for xx times, with a training coverage rate of xx%.

On xx this year, due to the negligence of the construction unit, a heavy rain in the evening caused a lot of water leakage in the basement of the community. The project management department immediately launched the emergency plan for flood control, and all the staff present cooperated sincerely, using sandbags to divert water, and fought until late at night, without causing any economic and property losses; On xx, xx, the sewer pipe of Unit X of Building xx in the residential area was blocked, and the dirty water had overflowed into Room xx. Due to the limited manpower of the construction party, in order not to affect the sales of the sales department, the project intends to take immediate measures to transfer personnel from the engineering class, cleaning class and maintenance team to clean up. After several hours of dredging and cleaning, the room was restored to its original state. These examples fully reflect the enthusiasm of employees and the idea of "ownership". 10, with the completion of the integration of community, business and sales personnel, a United, cooperative and centripetal team gradually formed.

The second is to reduce staff and increase efficiency, save energy and reduce consumption, increase income and reduce expenditure, continuously raise the charging rate, and complete the annual economic indicators.

1. Fees: In daily work, including off-duty hours and holidays, our project personnel will send a "payment notice" by phone and SMS, and then send a registered letter to collect various fees, and actively try to ensure the rate increase. The monthly rate of xx has reached xx%.

2. In terms of material procurement: the project adheres to the principle of proximity, low price and high quality to develop local suppliers and control costs.

3. Reducing staff and increasing efficiency: By outsourcing the cleaning team, integrating the staff of the residential, commercial and sales departments, and recruiting xx personnel to supplement the order maintenance team, the labor cost can be saved by about xx million yuan.

4. Energy saving and consumption reduction: By controlling the turn-on time of courtyard lights, landscape lights, unit lights and corridor lights, adjusting the turn-on times of fluorescent lamps in the basement, and turning on a transformer to reduce reactive power loss, energy consumption can be saved by about xx million yuan.

5. In saving consciousness: through training, the consciousness of "saving glory" has been established in the hearts of all employees. X this year, through many consultations with the construction party, successfully took over its elevator car protection measures, saving nearly 10 thousand yuan; In X this year, after the rain grate in front of the underground garage was crushed by heavy vehicles, the engineering class used their brains to make temporary rain grate by themselves with waste steel bars, which not only avoided damaging the owner's vehicle, but also saved nearly 1,000 yuan in cost.

Over the past Xx years, the project management department has mobilized the enthusiasm of all employees, worked together and worked hard to increase income and reduce expenses. By the end of xx, it is expected that the annual economic indicators of annual income of xx million yuan and profit rate of xx% will be exceeded.

Third, adhere to the purpose of "excellent service and fine management", clarify the division of responsibilities, sort out and standardize the workflow, and gradually improve the service quality and management level, thus improving the satisfaction of owners;

1, standardization of workflow such as handover procedures, transformation, rectification and cooperation.

From the centralized delivery in late April, to the decoration formalities for the owner, and then to the coordination of the owner's indoor rectification, the customer service staff of the project management department grew up in fatigue and grievance. At present, the customer service team has gradually standardized the process for the owners, which not only reflects the high-quality service quality but also avoids all kinds of risks. By the end of 65438+early February, more than xx households had been handed over and renovated. Handled, delivered and recorded more than xx rectification orders, and provided xx appeal services for many times. Twenty-seven warm reminders and xx work contact sheets were issued.

2, the owner's indoor decoration inspection and public * * * area, public * * * facilities and equipment inspection, maintenance normalization.

The engineering class of the project management department insisted on the daily inspection of decoration, dealt with the violations in decoration, damaged the facilities in public areas for more than xx times, and received fines and compensation of more than xx yuan. At the same time, learn from the experience of other projects handed over by the company, actively cooperate with developers and various construction units to handle the handover of public facilities and equipment step by step, establish a facility and equipment account, and adhere to various inspection systems and maintenance plans for more than 1000 sets of various facilities and equipment, so that it is normal for someone to be responsible, inspected and recorded. Throughout the year, the timely maintenance rate of our property service center was xx%, and the qualified rate was xx%.

3. Focus on safety work.

Due to the geographical location of the community and the complicated surrounding social environment, the characteristics of the community are destined to be the most important. Over the past year, the personnel flow of the order maintenance team has been relatively large, but with the implementation of various trainings and personnel integration, the team is relatively stable at present. During this period, the community experienced X emergencies, all of which were handled in time and properly, and the risks were well avoided. At the same time, the order maintenance team conscientiously summed up the experience and lessons, adjusted the post setting, and made every effort to do a good job in civil air defense. At the end of the year, with the electronic fence, west gate, pedestrian access control gradually in place, the fire control system gradually in place, the safety prevention and fire safety work of the project management department has been greatly improved.

4, outsourcing units, maintenance units, convenience services and on-site maintenance personnel supervision institutionalized.

Community cleaning belongs to outsourcing. In the past six months, the project management department has adhered to quality standards, strengthened supervision, insisted on twice-weekly assessment by special personnel, refined and quantified quality standards, distinguished work responsibilities, and ensured that the environmental sanitation of the park reached the standard. In addition, the management of greening, elevator maintenance personnel and convenience service personnel is also assigned to the team leader level, and the management of these personnel is becoming more and more standardized, and cooperation is also better, which solves some daily difficulties of the project.

Standardization of daily management and service:

Since the reform of project management, the staff of project management department have worked hard to learn and understand the new management methods and the corporate culture of "cultivating talents while cultivating experts" and constantly improve their own quality. After clarifying the division of responsibilities of each team, each team leader and key personnel shall set an example, abide by rules and regulations, adhere to work standards, pay close attention to work execution, reward diligent and punish lazy, reward excellent and punish bad, and the project intends to punish xx points at the beginning of xx. In addition, the project management department emphasizes walking service, requiring managers to actively communicate with owners, employees and local superior administrative departments, listen to opinions and suggestions, and constantly improve their working methods. The effective combination of management and service has greatly improved the satisfaction of owners. By the beginning of xx, the project management department had received two pennants and two thank-you letters.

Fourth, look at yourself, recognize the shortcomings and make clear the direction of improvement.

1, individual team leaders and employees still have selfish departmentalism and one-sided thinking, which is not conducive to team harmony and deepening reform. The project manager will further strengthen the training on the significance and essence of the reform, pay attention to cultivating employees' awareness of the overall situation and responsibility, and improve their comprehensive quality.

2. The security work of the community needs to be refined and improved. At present, the public security situation in residential areas is still grim. All the staff of the project management department should be highly alert ideologically, check for leaks and fill vacancies in their work, highlight the effective cooperation between civil air defense and technical defense, sound the alarm bell and make unremitting efforts.

3. There are still some shortcomings in increasing the income of parks and business districts. In the future work, the project manager department will continue to explore ideas and strive to generate income for enterprises in advertising, network coverage and special services.

Looking back on xx years, xx project management department has experienced an extraordinary year from the preparation at the beginning of the year to the running-in in the middle of the year and then to the maturity at the end of the year. The new year is coming, and all our staff will continue to unite sincerely, forge ahead together and work hard to make more and more contributions to the development of the company and the project!

Project work summary report model essay 3 20xx years have passed and 20xx years are coming. I will make the following report on my work in the past year.

A, the project quality completion

Xx is the key construction project of the company in xx years. After I was approved as the project manager by the company, I immediately started the establishment of the project department. First of all, according to the work requirements of xx, we will transfer personnel from the company to establish a quality management system, project management objectives and post responsibility system for management personnel. The quality goal of xx community is to create "xx community", so the company has introduced many preventive measures and implementation methods.

In order to ensure the realization of the whole goal, I organized the management personnel of the project department to formulate the quality prevention measures of the project department according to their own practical experience and the characteristics of the project. After the project starts, we strictly control the construction quality, starting from the foundation and step by step. Template engineering focuses on the control of structural size and support firmness to ensure the accuracy of design size and visual quality. Reinforcement engineering focuses on controlling the binding quality, especially the spacing and position of reinforcement objects.

In the process of construction, I demand that the contents of the company's preventive measures be resolutely implemented, adhere to the model to guide the way, and organize management personnel to visit and study other projects under construction in the project department, so as to foster strengths and avoid weaknesses and improve the quality awareness of the project department personnel. Concrete engineering focuses on controlling the pouring and curing of concrete. Standard pouring and timely maintenance are the fundamental ways to ensure the quality of concrete. During the whole main construction period, we earnestly implemented it. So far, no concrete cracks have been found. After careful control of the project, the whole main project construction meets the design requirements, and the main quality is good, which has been rewarded by Jinwu Real Estate and achieved the expected quality goal.

Second, the project production and schedule control

After the construction of xx Community started, I organized the construction schedule network plan and labor force plan according to the company's requirements. According to the requirements of construction progress, we signed quality, progress and safety control agreements with various construction teams. Specific requirements are put forward for its specific progress and production content. In the production process, according to the actual situation, I made a monthly plan and a weekly plan to control and manage the whole project production. At the beginning of the construction, because the project started late, the labor force was insufficient. In this regard, the project department convened personnel in many ways, and through hard work, the construction requirements were basically guaranteed. In the construction process, considering the large amount of concrete pouring, I adopted the method of on-site pouring and using commercial concrete, which improved the construction progress.

After the subcontracting team entered the construction site, according to the requirements of Jinwu Real Estate, the construction deployment was adjusted in time, which created the construction conditions for the subcontracting unit. By the end of 20xx, the whole project has completed the main project, x% of the external decoration project and x% of the internal decoration project. From the whole project progress, there is a lag compared with the original planned construction period. To this end, I took the time to organize the masonry and backfill construction of the lower room during the backfilling and project shutdown in winter. The workload of spring construction in 20xx was reduced, and the smooth delivery of the whole project was ensured.

Three. Safety and equipment management

In the process of construction preparation, I organized the project department to plan and arrange the construction operation area of the whole site according to the goal of provincial civilized construction site. According to the characteristics of the project, make the equipment demand plan and organize the installation. In the process of construction, I insist on safety management as the focus of daily management, and put the safety of employees in the first place. Frame engineering, supporting system and boundary protection are the key points of safety management. To this end, I have strengthened management from the following aspects:

(1) Strengthen safety technical disclosure. Strengthen the safety awareness of employees through three-level safety education when entering the site and special safety disclosure when taking up the post.

(2) Strengthen safety inspection and patrol, find problems in time, rectify them in time, and put an end to potential safety hazards. Strengthen the safety protection of buildings. At the same time, all the equipment on site is managed by special personnel.

After the equipment comes into play, the project department will conduct unified inspection and acceptance after it is qualified. In the process of construction, the equipment should be repaired, maintained and inspected regularly, and the potential safety hazards should be repaired and replaced in time. During the whole construction period. No major safety accidents occurred, and the general safety accidents were controlled within x‰, which ensured the life safety of employees and achieved the expected safety production target requirements.

Four, materials, cost reduction and labor cost management

In terms of material management, according to the construction budget, I organized the construction material demand plan. At the same time, in view of the large number of rental materials outside this project. I have organized various teams and groups to make material use plans and return plans. During the whole construction period, all kinds of engineering materials and instruments were returned in time, and there was no backlog. In the use of materials, I ask everyone to adhere to the quota acquisition system. According to the construction budget, arrange the project manager to count the construction content and quantity of each team in time, and make a comparative analysis with the budget in time to control the material use and labor cost distribution of each subdivisional work. The machines and materials used by each team are required to be collected by each team. The worn materials are allocated according to the budget, and each floor is counted. If waste is found, it will be corrected in time. The turnover materials shall be returned by each team after use, and the teams shall be responsible for compensation for the insufficient quantity.

Five, the shortcomings of the work throughout the year

① Project quality: During the main construction period, the project quality is strictly controlled and relatively good. However, in the construction of infilled wall, due to the relaxation of thought, the concrete pouring of constructional column is not ideal, and there are many water leaks and slurry leaks. This is a lesson for me, reminding myself that the later quality management needs to be further strengthened.

② Construction progress: Generally speaking, the progress basically meets the requirements of Golden House. However, compared with other project departments, the progress is slow. We also need to further strengthen the schedule management, sum up the shortcomings, strengthen the human organization, and make up for the shortcomings of the previous construction.

Intransitive verb 20xx work plan

In the new year, I will work hard from the following points:

① Continue to do a good job in the management of xx project: the work of xx project in 20xx is internal and external decoration engineering and outdoor engineering, with tight time and heavy tasks. Considering the requirements of the total construction period, I will continue to pay special attention to the control of construction production progress, actively organize human input, and ensure that the project is completed on schedule and the whole community is delivered on schedule.

(2) Strengthen business knowledge learning and continuously improve management level: With the progress of the times and the application of new technologies, professional and technical knowledge must be re-educated. So in the new year, I plan to strengthen the study of professional knowledge first. Although the foundation is weak and the study is very hard, I believe that as long as I work hard, I will certainly have results. On the other hand, we should actively learn from the advanced points of others, foster strengths and avoid weaknesses, further improve our ideological understanding and broaden our horizons.

(3) to further improve the construction management:

In the 20xx years' work, although some achievements have been made in the projects I am responsible for, there are still many shortcomings that need to be summarized and improved. Only by summing up the past well can we serve the future better. In the new year, I will pay more attention to three aspects of management: first, people management. People are the organizers and executors of management, and project managers cannot relax. Only when all the managers cooperate closely and perform their duties, can all aspects of the construction be interlocked and the overall work be orderly. The second is the management of things. That is, material management. In 20xx, I will continue to do a good job in the quota acquisition system in project management, and further refine it, and make a comparative analysis with the project budget on a regular basis to find out the shortcomings and formulate countermeasures. The third is the management of law. That is, the research and management of construction methods. On the basis of the company's preventive measures, combined with the actual characteristics of the project, optimization and improvement were carried out to form a set of effective construction methods to guide the construction and workers' operation.

In short, in the new year, I will further improve myself, research and improve project management methods, and make contributions to the development of the company.

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