Who should compensate for the loss of non-contact delivery express?

First, who should compensate for the loss of non-contact delivery express?

1, the responsibility for lost courier needs to be determined according to the situation of lost courier. If the loss of express delivery is caused by the mistake of the seller or the sender, the sender needs to bear the responsibility. If it is the loss caused by express delivery, the express delivery company should bear the responsibility and compensate for the loss.

2. Legal basis: Article 897th of the Civil Code of People's Republic of China (PRC).

During the storage period, if the deposit is damaged or lost due to improper storage by the custodian, the custodian shall be liable for compensation. However, if the unpaid custodian proves that he has no intention or gross negligence, he shall not be liable for compensation.

Second, who is responsible for the loss of express delivery?

(1) Responsibility of the courier company: Without the consent of the recipient, the courier will give the courier to the residential property and the doorman to sign for it, and the courier company will bear all the losses;

(2) Owner's responsibility: the recipient has agreed that the residential property and the doorman will sign for the express delivery, and the express delivery company has no responsibility. The property company collects the parcel with the consent of the owner, and the owner himself will bear certain responsibilities if there is any problem with the parcel. There is no relevant law in China that stipulates that the doorman or property management department of the community has the obligation to collect express parcels, that is, unless the property management agreement of the community has specifically marked this service. Or at the request of the owner, the property company agreed that the two sides signed relevant agreements on this matter, so that the act of property collection and express delivery belongs to a free entrustment contract. If the agent intentionally or grossly neglects to cause losses to the client, the client may demand compensation for the losses.