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Evergrande Oasis products have passed the warranty period. Can I claim for the losses caused?
According to the Tort Liability Law, consumers have the right to claim tort liability and compensation from product sellers or product producers for personal and property liabilities other than products caused by product quality problems. According to your description, because of the quality problem of the faucet, your floor and cabinet bed were damaged (property loss other than products). The tort liability has nothing to do with the warranty period they advocate.
After talking about the law, I will analyze this case in simple words. Whether it is hardware or electronic products, the so-called warranty period is only the time limit for the merchants or manufacturers to bear the responsibility of unconditional replacement and maintenance. It does not mean that the warranty period has nothing to do with the personal and property losses caused by the product. If we are not responsible after the warranty period, does it mean that we can't use this product after the warranty period? In that case, they simply don't write any warranty period, just write the product for one year. So what they said is ridiculous. Legally, there is no doubt that they need to bear the responsibility.
I hope you are satisfied with my answer, and I hope you will adopt it as a satisfactory answer. If you have any questions later, you can continue to ask at any time.
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